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Guadalajara Plaza Ejecutivo Lopez Mateos

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Avenida Lopez Mateos sur 2128 Col. Chapalita, Guadalajara 44510 Mexico
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Traveller (97)
Room & Suite (34)
Dining (20)
What is Travellers’ Choice?
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#12 of 160 hotels in Guadalajara
Travellers' Choice
Guadalajara Plaza Ejecutivo López Mateos Hotel, located 3 blocks from Plaza del Sol and 5 minutes from the Expo Guadalajara convention center. We are the best option to enjoy the city, regardless of the reason for your trip. Comfort and harmony and functionality in our 112 executive rooms on 7 floors of the tower painters. 30 comfortable suites in a true oasis of relaxation, a natural setting with large gardens and heated pool.
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Location

Full view
69Somewhat walkable
Grade: 69 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Avenida Lopez Mateos sur 2128 Col. Chapalita, Guadalajara 44510 Mexico
Name/address in local language
Getting there
Miguel Hidal Airport17 kmSee all flights
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1057Reviews6Q+A12Room tips
Traveller rating
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Popular mentions
Hoo D wrote a review Apr 2021
2 contributions
Amazing! Everything is wonderful in this hotel. The hotel has a stunning view, the food is delicious, the service was perfect. Special thanks to Jesus Ortega the waiter who helped us so much with everything. The kind waiter Fernando Espana thank you. And Jesus Bellboy, Jose Luis thank you all so much. U made our stay really great 100%! Greeting Tamara & Marie
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Claudia Murillo, Atención al huésped/Recepción at Guadalajara Plaza Ejecutivo Lopez Mateos
Responded 5 May 2021
Dear Tamara & Marie!! Thank you very much for your sharing your experience, we are pleased to know that we meet your expectations, our staff will be happy to receive your congratulations. We hope to receive you very soon and continue giving you the best service. King regards!!
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Roberto Delgadillo wrote a review Dec 2019
1 contribution
I thoroughly enjoyed my hotel stay due in large part to the thoroughly friendly and professional staff. They collectively were always on hand to answer any questions or help in any manner. It’s interesting to note how well the staff gets along and the number of years they have served this clean, modern hotel. The management staff is also up to par! Needless to say, one feels you are among family and friends with a few hours. The hotel manages all this within the constraints of language challenges, outside construction as the city of Guadalajara grows and improves all through out. I can’t recommend this hotel enough.
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Date of stay: December 2019Trip type: Travelled on business
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Response from CASTROLESLIE, Gerente de servicio at Guadalajara Plaza Ejecutivo Lopez Mateos
Responded 6 Dec 2019
Dear Guest We appreciate your visit and the kind comments you make us arrive. We hope to return to your Hotel soon
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eslnmexico wrote a review Nov 2019
San Luis Potosi, Mexico48 contributions10 helpful votes
We arrived by taxi and liked the location and look of the hotel. As there were many attractions that weekend we had a room in the tower. Very nice but small and had noisy street view. Fortunately they relocated us to a ground floor room by the pool the next day and that room was a suite for $20.00 more per night. Huge room beautiful appointments and location.
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Date of stay: October 2019
Value
Rooms
Service
Room Tip: Pay extra 20 and get a room overlooking the pool
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Response from CASTROLESLIE, Gerente de servicio at Guadalajara Plaza Ejecutivo Lopez Mateos
Responded 9 Nov 2019
Dear guest We appreciate your view and your various comments and know that your stay was pleasant. We hope to return soon
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ricardo z wrote a review Aug 2019
Leon, Mexico15 contributions4 helpful votes
The hotel is well located near to one mall and restaurants, the breakfast buffet is very good and no expensive, on weekends have a nice musician with violin the service is good. The rooms are good enough with old decoration.
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Date of stay: April 2019
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Response from CASTROLESLIE1, Gerente de servicio at Guadalajara Plaza Ejecutivo Lopez Mateos
Responded 7 Aug 2019
Dear guest I appreciate the time it took to give your comments are very important to us. We hope to return soon.
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Ashly A wrote a review Aug 2019
1 contribution
Everything was going great until I made my first call from my room the first night asking for extra pillows. My husband and I arrived late from our flight and were exhausted. I called and asked for 2 pillows for me and one for my husband and their response was: I can only give you 2 pillows. I asked why (assuming the hotel was booked full) but his simple response was "cause you already have some" I just didn't want to argue on my first night there and was exhausted from my flight so I just said, "ok thanks". Second issue came when on day 2 I approached the reception and asked if there was any rooms available with a king bed that my husband and I cold change to (of course I would pay extra if needed) and I was told to check back in 2 days because people were going to check out that day but they were "holding" the possibility of extending their stay. I understood and checked back 2 days later.... When I went back to check there was a different person at the counter. I told her what was told to me and she seemed to be completely oblivious about what I was telling her. She said to check in 2 days. This time I asked to make some notes and I waited there to see her do it. She did. INTERNET IS AN ISSUE. If you need WiFi for your trip, this is not a good place to stay. I called 3 nights in a row. asking for help. their internet wasn't working. All three nights they told me the same thing. I'll pass down the report. finally the 4ht night was enough. I couldn't work. I went to the desk to complain. I could not believe the response I got. The guy told me It was my equipment that was not working. He blamed me. That was the cherry on top. I had 2 $5,000 computers and my husband and I both know IT and programing we know how computers work... I explained that the WiFi only works in the mornings and not at nights. There's nothing I could do to make him change his idea of blaming my phones and laptops. This is completely unacceptable. Nothing is ever their fault.. Light in the hotel went out. Guess what, wasn't their fault. I asked how long will it be until its back?- they don't know... It wasn't caused by the hotel.. Internet not working? Oh maybe there is too many people on it. try again later.. See the place is nice and clean but with customer service this place looses 2 stars for me. The only reason I kept 3 is because it was clean and nice. But customer service needs to improve in order for me to go back there...
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Date of stay: July 2019
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Trip type: Travelled on business
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Response from CASTROLESLIE1, Gerente de servicio at Guadalajara Plaza Ejecutivo Lopez Mateos
Responded 5 Aug 2019
Dear Miss I am sorry for the inconvenience caused by our service, we are very sorry, we are waiting for another opportunity to receive you again. In this your Hotel.
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LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
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Frequently Asked Questions about Guadalajara Plaza Ejecutivo Lopez Mateos
Which popular attractions are close to Guadalajara Plaza Ejecutivo Lopez Mateos?
Nearby attractions include Glorieta Chapalita (1.0 km), Big Bang Corporate Apparel (0.3 km), and Cinemex Plaza Milenium (0.8 km).
What are some of the property amenities at Guadalajara Plaza Ejecutivo Lopez Mateos?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Guadalajara Plaza Ejecutivo Lopez Mateos?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Guadalajara Plaza Ejecutivo Lopez Mateos?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Guadalajara Plaza Ejecutivo Lopez Mateos?
Conveniently located restaurants include Bistro La Bastille, Karne Garibaldi Plaza Del Sol, and Fornino.
Are there opportunities to exercise at Guadalajara Plaza Ejecutivo Lopez Mateos?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Guadalajara Plaza Ejecutivo Lopez Mateos?
Yes, dry cleaning and laundry service are offered to guests.
Does Guadalajara Plaza Ejecutivo Lopez Mateos offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Guadalajara Plaza Ejecutivo Lopez Mateos?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Guadalajara Plaza Ejecutivo Lopez Mateos?
Many travellers enjoy visiting Palacio de Gobierno del Estado de Jalisco (5.9 km), Hacienda Santa Lucia (7.9 km), and El Acueducto (4.3 km).
Is Guadalajara Plaza Ejecutivo Lopez Mateos accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.