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It’s a nice place. A good old hacienda with all the Mexican mood. The staff at the pool was terrible (no towels, no restaurant service, waiters bad mood) and the prices were slightly high (resturant included). Liked it for one weekend visit but wouldn’t pay...More
Response from HaciendaCortes, Gerente at Hotel & Spa Hacienda de CortesResponded 27 February 2018
Hello! We are very grateful for your comment, which is always welcome for us, because it bring us the opportunity to become a better place and provide the best service to our guests.
So, we will review this issue and prevent recurrence.
I visited this amazing hacienda for a work conference and wow...it was phenomenal. My room was so stunning and spacious, the grounds were gorgeous, and the food was delicious. The staff were so helpful and lovely. It was such a wonderful experience and I hope...More
Response from HaciendaCortes, Gerente at Hotel & Spa Hacienda de CortesResponded 6 October 2017
We are very grateful for your kind comment. It was a pleasure for us to give you the service that you deserve. We also hope that you can come back soon and delight with all the spots in our hotel.
This hot l located on a colonial Hacienda on the outskirts of the urban area of. Cuernavaca has everything you could hope for for a weekend stay outside the metropolis. The restaurant is quite good but a bit on the expensive side. The rooms are...More
1 Thank IsaacGBerkovsky
Response from HaciendaCortes, Gerente at Hotel & Spa Hacienda de CortesResponded 14 August 2017
Dear Mr. Isaac, we are very thankful for your visit and also for your kind comments. We are taking into consideration the points that you brought up, and are happy that you enjoyed your stay with us. We look forward to serving you on your...More
This is a historic and gorgeous property. Walking on the grounds is being a part of that history. The surrounding area outside the gates is vastly different from the privileged courtyard...which was an odd, disconnected feeling.
The rooms are well kept and quite comfortable. Very...More
Amazing Hotel and grounds. Beautiful. Food is very good. Surrounding area is not so good. Great place for a weekend couples getaway. Nice pool and rooms are spacious. Didn't have hot water the first day and night.