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We only stayed a couple of days while moving from a hotel on La Ropa to La Madera. Small hotel with an excellent staff..friendly and helpful. Our room was quite large with a small kitchenette and balcony overlooking the pool area. We were worried about...More
1 Thank mogcambomama
Response from emor1963, Isabel at Villas MercedesResponded 29 May 2018
Thank you very much for your comments, we try our best to give you all a pleasant stay
I stayed here at the end of April for a couple of days when my usual condo wasn't quite ready. Couldn't have picked a better hotel. Great value for the money.
For those who don't know Zihuatanejo, the hotel is on Calle Adelita, which has...More
1 Thank Babba
Response from emor1963, Recepción. at Villas MercedesResponded 16 May 2018
Thank you very much for your comment, at the end of the day this is what pushes us to keep working so all of you take back home a nice memory of us Villas Mercedes. Thank you.
We booked this hotel because of the excellent reviews, as well as the price for the area. When we arrived, we met with other guests who raved about the hotel. Our room was adequate, up a side staircase from the pool, and mostly clean (though...More
We got to the hotel early before our room was ready (6th of January). Since we were early, we were told they would have it ready as soon as possible- the large 1 bedroom just around from check in. We went and had lunch and...More
Expedia (which is crap) booked the hotel for me, I specifically asked for a balcony room only to be shoved in a tiny room which was awful. Nobody at the hotel spoke English. And I could only communicate with the management via telephone. The key...More