We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Viceroy Zihuatanejo

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Viceroy Zihuatanejo
Viceroy Zihuatanejo
Panoramas (9)
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

740 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Viceroy Zihuatanejo
See the most recent reviews
Showing 649: English reviews
Reviewed 17 January 2011

This is my 5 th time at this resort, and it will not be my last. I visited in October and loved the tropical storms, returned in January for nine days of perfest weather. It was alovely relaxing holiday. We travel to Mexico every three month so have been to many different resorts, this one is one of the best....

 Report
Helpful?
1Thank micheelg
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr./Mrs. Micheelg, Warmest greetings from The Tides Zihuatanejo! I want to thank for your preference in our resort, I recognize that you may have many hotel choices in Mexico and we certainly appreciate your choice to stay at a Viceroy Group Hotel. It is motivating to us that you will continue returning to the Tides Zihuatanejo and happy to...

Vienna, Virginia
Reviewed 11 January 2011

From the time my wife and I arrived we knew we would love the Tides. Extraordinary service coupled with privacy and unique architecture made our visit one of our most memorable. We are already looking forward to our next trip.

 Report
Helpful?
1Thank Thraex52
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. Thraex52, Thank you for have chosen our resort to spend your vacation. Stays at the Tides are memorables and it fills us with joy to know that you experienced it this way. We also look forward to your return, please do let me know when you plan to come back to The Tides Zihuatanejo. Best wishes, Carlos Blanco...

Woodbridge, CT
Reviewed 8 January 2011

We just returned from spending ten days at the Tides and our stay was nothing short of incredible. From the moment we arrived to the time we left we encountered the friendliest, most attentive staff and wonderful amenities in a beautiful setting. Because of the holiday, we were on a meal plan, which was expensive but worth it, considering the...

 Report
Helpful?
Thank jap86
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. and Mrs. jap86, Warmest greetings from The Tides Zihuatanejo! It is so glad for us to learn that you enjoyed your experience at our resort and certainly was a pleasure to have had you with us. The meal plan is a good option and it is available throughout the year, and as you mention you can order what...

New Jersey
Reviewed 2 January 2011

Low key and luxurious....impeccable service...unpretentious...heaven! This review has been a long time coming. One of my New Year's Resolutions was to be sure to post my impressions of this wonderful resort. Let me start off by saying that I'm in the travel industry and it takes a lot to "wow" me, but the Tides Zihua did just that. I had...

 Report
Helpful?
4Thank fourmine
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr./Mrs. Fourmine, I want to thank you for your detailed review about your recent stay. It is so inspiring to all of us to learn how much you enjoyed while being with us and by experiencing what The The Tides Zihuatanejo is all about. I do certainly hope to the opportunity of welcoming you back in the near future....

Edinburgh, United Kingdom
Reviewed 22 December 2010

Its an amazing hotel, the best part are the facilities.. pools in every room and huge common pools. The view its incredible and the service is quite efficient.

 Report
Helpful?
Thank Amagaona
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr./Mrs. Amagaona, We appreciate for the time you took to send your review related to your recent stay. It is a pleasure to learn that you enjoyed the facilities including the pool in your suite. Sunsets are just breathtaking and service is provided in a genuine way that we appreciate you could experience it. We look forward to your...

Shanghai, China
Reviewed 26 November 2010

My wife and I celebrated our wedding during a 5-day visit with 40 friends, most of which also stayed at Tides with us. We had picked the resort largely based on reviews from this site, so we were basically taking an educated shot in the dark. Since we live in Shanghai, we planned the event, scheduled activities for our guests...

 Report
Helpful?
1Thank gtc201
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. gtc201, Thank you very much for your detailed review in regards to your recent stay at The Tides Zihuatanejo. We are honored that you have travelled from so far and selected our resort to celebrate your wedding. It fills us with joy to know that everything came out as expected; from the accommodations and wedding venue to your...

California
Reviewed 11 November 2010

We had an excellent stay at the Tides where everyone was very friendly. The hotel has lounge chairs on the beach, and they have showere for rinsing after swimming so you don't have to bring sand into your room. The infinity pool is beautiful, the restaurants were delicious. The location was perfect, it was very easy to go downtown with...

 Report
Helpful?
Thank Jellobe
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr./Ms. Jellobe, Thank you for taking the time to post your review regarding your recent experience at The Tides Zihuatanejo. As you mention, the resort is ideally located not only from a short drive of Zihuatanejo downtown but also on the best area of La Ropa beach, being perfect for admire breathtaking sunsets. I am glad you enjoyed it...

NAPA, CALIFORNIA
Reviewed 8 November 2010

From the moment we arrived we were treated like royalty......Fabian gave us the grand tour of the property ending in our beautiful room........the check-in process is accomplished in our suite with refreshments in a casual atmosphere.......what could be better - there is no waiting and cooling our heels in the lobby.......this is something new with five star properties - -...

 Report
Helpful?
Thank VICKIEBENTLEY
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr/Mrs. Vickiebentley, I want to start by thanking for your nice comments in regards to your recent stay at The Tides Zihuatanejo. I was delighted to learn that you enjoyed the facilities along with the service provided by the staff specially from Fabian and Ruben who you mentioned and who are genuine in what they do. Dinners on the...

northeast
Reviewed 13 October 2010

We went to the Tides for our honeymoon after reading the glowing reviews on Trip Advisor, and we were not disappointed. The resort is indeed beautiful. And we can definitely confirm that the lagoon suites with their own pools are incredibly romantic. The food was always fresh and delicious. But that's not even the best part. The service was outstanding....

 Report
Helpful?
Thank gageorge2000
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. and Mrs. Gageorge2000, First of all, thank you for have choosen our resort for celebrating such a special event as a honeymoon is. I appreciate for sharing your experience about your stay and for taking the time to mention the service provided by our staff as comments like yours are really motivating to them. I hope you can...

Reviewed 12 October 2010

We travel to Mexico a few times a year and I like to research and find new and better places to stay, well the only resort that i have returned to four times is the Tides. The rooms are clean and very comfortable, the beach is good for walking, the grounds are very pretty, and for Mexico the food is...

 Report
Helpful?
Thank micheelg
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Ms. Micheelg, I want to thank you for your nice comments regarding your recent stay at The Tides Zihuatanejo. I am delighted to learn that you enjoyed our services and facilities and certainly was a pleasure to have had you with us. I hope your travels continue bringing you back to our resort, and in the meantime please receive...

1,073 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (742)
Viewed
View from Room (23)
Viewed
Pool/Beach Area (150)
Viewed
Room/Suite (162)
Viewed
Hotel & Grounds (62)
Viewed
Dining (92)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (249)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (286)
Viewed
Adults-only Pool (8)
Viewed
Amenities (81)
Viewed
Beach (21)
Viewed
Deluxe Room (46)
Viewed
Lagoon Suite (49)
Viewed
Main Pool (18)
Viewed
Dining (35)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (7)
Viewed
Dining (6)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zihuatanejo hotels
0.6 km away
La Casa Que Canta
La Casa Que Canta
#2 of 81 in Zihuatanejo
515 reviews
1.1 km away
Aura del Mar Hotel
Aura del Mar Hotel
#1 of 81 in Zihuatanejo
516 reviews
10.1 km away
Las Palmas Beachfront Villas
Las Palmas Beachfront Villas
#12 of 81 in Zihuatanejo
341 reviews
Show Prices
Show Prices
Show Prices
10.0 km away
Capella Ixtapa
Capella Ixtapa
#5 of 23 in Ixtapa
634 reviews
0.5 km away
Embarc Zihuatanejo
Embarc Zihuatanejo
#6 of 81 in Zihuatanejo
482 reviews
0.9 km away
Hotel Irma
Hotel Irma
#14 of 81 in Zihuatanejo
379 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast Available
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Viceroy Zihuatanejo. 46 Guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican-Pacific cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more   less 

Additional Information about Viceroy Zihuatanejo

Address: Calle Playa La Ropa s/n, Zihuatanejo 40880, Mexico (Formerly The Tides Zihuatanejo)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: €205 - €813 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Zihuatanejo 5*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Expedia, Hotels.com, Travelocity and Jetsetter so you can book your Viceroy Zihuatanejo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Tides Zihuatanejo Hotel Zihuatanejo
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
Villa Del Sol Zihuatanejo
Tides Zihuatanejo
Hotel Style:
#1 Business Hotel in Zihuatanejo
#4 On the Beach Hotel in Zihuatanejo
#5 Top resorts Hotel in Zihuatanejo
#6 Luxury Hotel in Zihuatanejo
#9 Romantic Hotel in Zihuatanejo
#10 Family Hotel in Zihuatanejo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Viceroy Zihuatanejo staff and other travellers.
67 questions
Ask a question

See all questions (67)

Questions? Get answers from Viceroy Zihuatanejo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The beach suites are the most luxurious and closest to the beach (and the most expensive)”
 of 5 bubbles BA_Ohio, 20 Feb 2017 | Read review
“Beach Suite are amazing with steps to the sand! But honestly all of the rooms look amazing!”
 of 5 bubbles DelMarGirl2014, 29 Jan 2017 | Read review
“Get a room by the beach”
 of 5 bubbles maryams, 24 Jan 2017 | Read review
“check trip advisor and Viceroy website for "deals". Our beach front suite was quoted $800 but we got it for $300 + $100/day food credit.”
 of 5 bubbles E6101KCrobinm, 24 Jan 2017 | Read review
“go for the ocean front rooms on top floor for better view but ground level is still lovely”
 of 5 bubbles lux4me, 7 Jan 2017 | Read review
5 of 5