We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Viceroy Zihuatanejo

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Viceroy Zihuatanejo
Viceroy Zihuatanejo
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

745 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Viceroy Zihuatanejo
See the most recent reviews
Showing 654: English reviews
Puebla, Mexico
Reviewed 4 January 2017 via mobile

Zihuatanejo's best hotel. It was my first time here, but definitely this is one of the best hotels in Guerrero actually, every single person working here is so kind and try to make you feel at home every time, you just need to make a call at the front desk and you have what you need immediately. About the beach...

 Report
Helpful?
Thank EfraSilva
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear EfraSilva thank you for your comment and for visiting us here in Zihuatanejo on Playa La Ropa. I hope that you will not be a stranger and return soon to your new 'home away from home'. We are wishing you a Happy and very successful New Year 2017!

New York City, New York
Reviewed 1 January 2017

We have been going to this property for over 30 years., and return again in a few weeks for a month long stay. It is paradise...the staff, hotel, setting is wonderful and we keep going back for more. Thirty years ago it was a very small hotel and the owner was there all the time and treated the hotel like...

 Report
Helpful?
1Thank SallieNYC
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear SallieNYC, thank you very much for your comments and being such a loyal guest of ours over the last 30 years. We are excited to have you with us as part of the Viceroy family over here on Playa La Ropa and we are happy to be able to welcome you back home soon....

Portland, Oregon
Reviewed 23 December 2016 via mobile

My husband, two daughters (10 and 12), and I just returned from an amazing vacation at the Viceroy. Our room was perfect and the service was incredible. We loved being just steps from the ocean. We will definitely return and will recommend this beautiful property to friends!

 Report
Helpful?
3Thank siscarnes
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear siscarnes, thank you for visiting us with your family in December here in Zihuatanejo. I am very glad that you have had a nice stay with us and that you enjoyed both the property and Playa La Ropa. Wishing you Happy Holidays from the Viceroy Family...

Portland, United States
Reviewed 21 December 2016

Everything at my stay at The Viceroy was great made possible by the exceptional service from all the staff. Fabian at the front desk answered all my requests with "you are at a place where anything is possible then arranged for an upgrade from a regular room to a Lagoon Suite. Charming Jose made it over to greet me each...

 Report
Helpful?
2Thank Linda C D
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Linda C D, thank you for your time in filling out this review. I am very glad that you have had a wonderful time and that our employees were able to exceed your expectations; let me know in case you need assistance for your reservation in 2017, Happy Holidays to you and your family from sunny Zihuatanejo

Reviewed 13 December 2016 via mobile

Great location,quick efficient service esp by marco and hwan at coral bar.had water issue in lagoon suite so we moved to the beach suites and found hugo and vidi to be most accomodating!tasting menu in la cava great!luved the pool.massages in spa good,facial not so gd(inexperienced)a gd stay overall

 Report
Helpful?
Thank 720margys
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear 720margys, first of all my apology for your water issues, I am glad that the resolution was to your satisfaction and I appreciate your nice comments in regards to our colleagues and service on property. We hope to have you back with us in 2017, Happy Holidays to you and your loved ones !

Dana Point, California
Reviewed 10 December 2016 via mobile

Sitting at the perfect table right now, with the perfect margarita on the perfect Playa La Ropa. There is a reason we keep coming back - it's not just the location , it's not just the awesome rooms and service , it's not just the people who work here like Hugo and Abigail in reservations , or Umberto and Diego...

 Report
Helpful?
Thank itravelasmuchasican
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear itravelasmuchasican, thank you for your time in writing this note, we are very happy to have you as our loyal return guest, rest assured that we do not take your comments for granted. Your comments will certainly be shared with everyone on property; we hope that your friend who was travelling with you is feeling better, probably you can...

Oregon
Reviewed 10 December 2016 via mobile

Nice property directly on the beach. Room was very nice. Service from staff did not miss a beat. View on "lagoon" was pleasant. Adjacent rooms were too close to enjoy the dip pool 'au naturel.' Bar next to the beach was nice. Beach was fantastic. Overall a nice place, but there are other properties that compete strongly in this price...

 Report
Helpful?
1Thank mpn7330
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear mpn7330, thank you for your nice comments about our property, we are on a daily and weekly base are looking for ways on how we can improve to ensure that we create value for our customers, from a service and product prospective. We hope to be able to welcome you back to charming Zihuatanejo in the near future

Reviewed 6 December 2016

Amazing room. Great staff. Perfect place for a long slow weekend. Easy to get to from Los Angeles, great beach, great little town to wander around in. Not a party place if that's what you're looking for. And to top it off a nest of sea turtles eggs hatched under our beach chair!

 Report
Helpful?
Thank Topguacamole
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Topguacamole, I appreciate your time in providing us with such positive feedback about our small Paradise here on the Pacific Coast in Mexico; you are right, we are just a short 3 1/2 hour flight from some of the largest airports in the US... Come back and visit us soon again

Valle de Bravo, Mexico
Reviewed 17 November 2016

We just spent one week visiting the Hotel Viceroy in Zihuatanejo. Specifically extensively using their beach club. Perfect service. Attention beyond detail. The customer comes first on one of the most beautiful beaches on the Pacific. Great food and drinks. Sunsets and a luxury vacation that is worth the sparse vacation time we have. Go there and enjoy Mexico. Unobtrusive...

 Report
Helpful?
1Thank alfredorichter6
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear alfredorichter6, thank you for your wonderful comment, we do appreciate you as a return guest to our property and I could not agree more.....come to Zihuatanejo and enjoy a true and authentic Mexican beach vacation Looking forward to welcoming you back soon

Naples, Italy
Reviewed 17 November 2016

This is a beautiful, spacious waterfront property, elegantly landscaped and well appointed with all the amenities and charm needed for a lovely, relaxing stay. The lagoon suite was restful and the decor is old world México with all modern conveniences. The staff is professional, warm and friendly, the bars are great to hang out in and the food is excellent....

 Report
Helpful?
1Thank Louis M
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Louis M, I appreciate your nice comments about our resort and services and I hope to be able to welcome you back soon to our little slice of Paradise in Zihuatanejo

1,079 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (748)
Viewed
View from Room (23)
Viewed
Pool/Beach Area (150)
Viewed
Room/Suite (162)
Viewed
Hotel & Grounds (62)
Viewed
Dining (92)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (255)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (286)
Viewed
Adults-only Pool (8)
Viewed
Amenities (81)
Viewed
Beach (21)
Viewed
Deluxe Room (46)
Viewed
Lagoon Suite (49)
Viewed
Main Pool (18)
Viewed
Dining (35)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (7)
Viewed
Dining (6)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zihuatanejo hotels
0.6 km away
La Casa Que Canta
La Casa Que Canta
#2 of 81 in Zihuatanejo
516 reviews
1.1 km away
Aura del Mar Hotel
Aura del Mar Hotel
#1 of 81 in Zihuatanejo
517 reviews
10.0 km away
Capella Ixtapa
Capella Ixtapa
#5 of 23 in Ixtapa
634 reviews
Show Prices
Show Prices
Show Prices
10.1 km away
Las Palmas Beachfront Villas
Las Palmas Beachfront Villas
#11 of 81 in Zihuatanejo
343 reviews
0.5 km away
Embarc Zihuatanejo
Embarc Zihuatanejo
#6 of 81 in Zihuatanejo
484 reviews
0.9 km away
Hotel Irma
Hotel Irma
#13 of 81 in Zihuatanejo
386 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast Available
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Viceroy Zihuatanejo. 46 Guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican-Pacific cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more   less 

Additional Information about Viceroy Zihuatanejo

Address: Calle Playa La Ropa s/n, Zihuatanejo 40880, Mexico (Formerly The Tides Zihuatanejo)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: €205 - €849 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Zihuatanejo 5*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Hotels.com, Expedia and Jetsetter so you can book your Viceroy Zihuatanejo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Tides Zihuatanejo Hotel Zihuatanejo
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
Villa Del Sol Zihuatanejo
Tides Zihuatanejo
Hotel Style:
#1 Business Hotel in Zihuatanejo
#3 On the Beach Hotel in Zihuatanejo
#3 Top resorts Hotel in Zihuatanejo
#5 Luxury Hotel in Zihuatanejo
#9 Romantic Hotel in Zihuatanejo
#10 Family Hotel in Zihuatanejo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Viceroy Zihuatanejo staff and other travellers.
67 questions
Ask a question
pasadena, california
2 months ago
pasadena, california

See all questions (67)

Questions? Get answers from Viceroy Zihuatanejo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beach suites are fantastic”
 of 5 bubbles alfredorichter6, 24 Feb 2017 | Read review
“The beach suites are the most luxurious and closest to the beach (and the most expensive)”
 of 5 bubbles BA_Ohio, 20 Feb 2017 | Read review
“Beach Suite are amazing with steps to the sand! But honestly all of the rooms look amazing!”
 of 5 bubbles DelMarGirl2014, 29 Jan 2017 | Read review
“Get a room by the beach”
 of 5 bubbles maryams, 24 Jan 2017 | Read review
“check trip advisor and Viceroy website for "deals". Our beach front suite was quoted $800 but we got it for $300 + $100/day food credit.”
 of 5 bubbles E6101KCrobinm, 24 Jan 2017 | Read review
5 of 5