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Thompson Zihuatanejo

Traveller (36)
360
Panoramas (5)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Thompson Zihuatanejo. Relaxed contentment is made complete with award winning Mexican as well as Pacific Seafood cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service.
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Property amenities
Pool
Free parking
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Tennis Court
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Lagoon View
Family Resort
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Enjoy 4th Night Free
Hotel packages

Location

Full view
57Reviews
173Photos
94Q+A
9Room tips
Traveller rating
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Popular mentions
Great place . This is our second is the hotel . We had an amazing time . The foods and beverages are top quality. All the stall are always willing to help . The beach club like no where else . Great work Carlos and all your team !!
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Hotel's Favourite
This hotel has the perfect beachfront on La Ropa and comfy, well spaced beach loungers with tables placed behind for lunch. The beach service is the best we have ever experienced. They anticipate our needs, make suggestions and it’s all done with big smiles and pleasant
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Response from Carlos C, Director General at Thompson Zihuatanejo
Responded 4 weeks ago
Dear walterharryd, Thank you so much for your review of your recent stay at Thompson Zihuatanejo. We are thrilled to hear what a great time you had with us. We believe in dedicated and genuine service so it was our pleasure to have been able to accommodate your requests and help you leave satisfied and with wonderful lasting memories. We are overjoyed that our beach staff and the rest of our team members were able to make your stay even beter. I'll be sure to let them know how much you appreciated their service and we look forward to welcoming you back soon! Sincerely, Carlos Carreon General Manager
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Gorgeous property set on the beach with spacious and comfortable bungalows for guests to enjoy. Outstanding service from the staff: Rosalbaa gives relaxing massage and facials. Felipe, Pedro and Juan ensure you have the food and drink of your choice so you can relax in perfect
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My husband and I just spent a week at the Thompson. We have been to Ixtapa and Zihuatanejo a few times, but never stayed on Playa LaRopa. Well, we will be back!!! The Thompson was just what we were looking for; barefoot elegance. Fabulous beach, beautiful rooms, inviting pools,
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Response from Carlos C, Director General at Thompson Zihuatanejo
Responded 2 weeks ago
Dear Melissa J, Thank you for taking the time to communicate your feedback. We're incredibly glad to hear that your stay with us was nothing short of amazing and being at the pool, in our sophisticated rooms, and genuine service was fabulous. We'll be sure to let Juan know that her personalized and thoughtful act made your stay with us a memorable experience, we enjoy making sure guests feel at home. Thank you for choosing We look forward to your next stay at Thompson Zihuatanejo. Sincerely. Carlos Carreón General Manager
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I hesitate to even write this review because I want this property all to myself everytime I choose to come back! Having said that, we loved our stay at the Thompson. The ENTIRE staff was so friendly and helpful. Especially Jaun and Raul on the beach team. They make your whole
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Review collected in partnership with this hotel
Response from Carlos C, Director General at Thompson Zihuatanejo
Responded 2 weeks ago
Dear 460parkerg, Thank you for your feedback, we truly appreciate you taking the time to let us know how we're doing. We're so glad to hear that your experience with us was nothing short of incredible. We genuinely are dedicated to making sure you feel the most comfortable and right at home in our beach, restaurants and at every area from our property. Our recently renovated rooms delivers the perfect memory for paradise, and we're happy to know that you experienced it. Each room is designed to offer luxurious comfort and tranquility, along with the gardens and pools. It's a pleasure to know that both of our restaurantes Hao & Ceniza delivered the incredible cuisine and dining experience you were expecting, and overall truly created a memorable long lasting memory. We look forward to having you again at Thompson Zihuatanejo. Sincerely, Carlos Carreón General Manager
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Dear Kim, Some of the lagoons on the upper levels have views to the ocean, our swim up and beach suites have a full ocean view. Looking forward to welcome you soon at Thompson Zihuatanejo. Sincerely, Carlos Carreon General Manager
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Previously the hotel accepted small pets... what is pet policy now?
Hi David, We do welcome small pets to our property. Please reach out to us so we can send you our pet policy. Kindly, Carlos Carreon General Manager
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It is a la carte, although they provide some free Mexican pastries and coffee delivered to your room daily. It can be very expensive depending on your order, but it's very delicious.
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Is it possible to arrange two beds in a suite?
This hotel did have a few rooms that offered 2 queen beds in 1 room. Since the renovations, I am not sure if this is still the case. I do know that there are Garden Suites that offer 2 beds / 2 rooms within the suite. I believe they also have roll-away beds if needed.
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12345619
"Ask for a garden facing room close to the beach."
"All the rooms are newly appointed and very comfortable."
"Rooms with the private pool are worth the cost."
"I loved the Suites that have a terrace and a private pool. They are stunning !!!"
"Best tip.....go just after summer and you will basically own the place"
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PRICE RANGE
US$282 - US$877 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tides zihuatanejo hotel zihuatanejothe tides hotel zihuatanejothe tides resort zihuatanejovilla del sol zihuatanejotides zihuatanejo
FORMERLY KNOWN AS
The Tides Zihuatanejo
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaZihuatanejo
NUMBER OF ROOMS
56
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