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Traveller (1015)
Room & Suite (351)
Pool & Beach (236)
Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“corner suite”(87 reviews)
“rooftop pool”(175 reviews)
“garza blanca”(124 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Hotel Mousai
Special Deal: Free breakfast with your stay
Offers from Hotel Mousai
Special Deal: Free breakfast with your stay
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (669)
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Traveller rating
517
46
15
6
3
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LanguageEnglish
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517
46
15
6
3
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1 - 5 of 587 reviews
Reviewed 1 week ago via mobile

Just returned from a 5 day stay at Hotel Mousai. The property is absolutely beautiful. The views from the rooftop are stunning. Prior to our arrival they sent an email with some suggestions and deals to book prior. We payed for their VIP transportation and...More

2  Thank Tammy K
Response from Asistente D, Gerente at Hotel MousaiResponded 5 days ago

Dear Tammy K Thank you for expressing your great satisfaction with Hotel Mousai and for taking the time of posting such a detailed review regarding your stay, we really appreciate your honest feedback, is very important to us since it help us to improve ourselves...More

Hotel's Favourite
Reviewed 30 January 2018

What a wonderful hotel! They have created such a serene beautiful atmosphere it's truly the best "get-a-way from it all" vacation I've ever had (we stayed for a week). I hadn't had a real vacation for about 3 years as I have my own business...More

6  Thank travelinmilo2017
Response from Asistente D, Gerente at Hotel MousaiResponded 1 February 2018

Dear travelinmilo2017 Thank you for expressing your great satisfaction with Hotel Mousai and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding...More

Reviewed 1 week ago

Hotel has amazing view from the pool and excellent service. Beach area is off site but a quick shuttle ride. Personally we never left the pool.Whenever we requested help or advice they were right there and happy to help. Make reservations early at the restaurants...More

Thank Brian A
Response from Asistente D, Gerente at Hotel MousaiResponded 5 days ago

Dear Brian A Thank you for providing us the opportunity of hosting you at Hotel Mousai and for taking the time to share your grade of our services. It will be an honor for Hotel Mousai to have you back and offer you our sincere...More

Reviewed 1 week ago

This hotel is absolutely amazing in every way! First, it is visually stunning. The hotel itself is new, modern, and well taken care of. Every room has a fantastic ocean view with a spacious balcony equipped with a couch, lounge chair, hammock, and hot tub!...More

1  Thank Alex W
Response from Asistente D, Director de Relaciones con Clientes at Hotel MousaiResponded 1 week ago

Dear Alex W Thank you for expressing your great satisfaction with Hotel Mousai and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering...More

Reviewed 1 week ago

I have traveled extensively over the years and have never found that perfect hotel that I wanted to return to again. Well, I found it. It was absolutely amazing! The rooms and balconies are exactly like the pictures show. So top notch. I loved pushing...More

1  Thank RICKDallas
Response from Asistente D, Director de Relaciones con Clientes at Hotel MousaiResponded 1 week ago

Dear RICKDallas Thank you for expressing your great satisfaction with Hotel Mousai and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Dry Cleaning
Meeting Rooms
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$345 - US$743 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Puerto Vallarta
#2 On the Beach Hotel in Puerto Vallarta
#2 Spa Hotel in Puerto Vallarta
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$345 - US$743 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Puerto Vallarta
#2 On the Beach Hotel in Puerto Vallarta
#2 Spa Hotel in Puerto Vallarta
Room types
Non-Smoking Rooms, Suites
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Traveller (1015)
Room & Suite (351)
Pool & Beach (236)
Dining (138)
Amenities (51)
Family and Play Areas (20)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
VancouverTheHair
13 July 2018|
AnswerShow all 2 answers
Response from Dorothea S |
1. We did not use mosquito repellent and were just fine. 2. Yes, that would be perfect. My wife wore "resort casual" to dinner each evening and fit right in. Some were dressed even more casual. So, you'll be fine.
1
Vote
eshaywardpdx
29 June 2018|
AnswerShow all 7 answers
Response from sd_1682 | Reviewed this property |
They have a shuttle and trolleys that take you to Garza Blanca or you can walk
1
Vote
SeattleGemini2010
31 May 2018|
Answer
Response from wherecanwegonext23 |
Food is amazing there! I’d sign up for it
0
Votes
Room Tips
"There is no bad room!"
Read review
"All the rooms are exceptional"
Read review
"All rooms face the ocean."