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Hotel Mousai

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Rooms
1 Jan2 Jan
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Hotel Mousai is the first and only AAA Five Diamond rated resort in Puerto Vallarta and the state of Jalisco, where fresh flirtatious aesthetics and cutting-edge comfort will inspire you to live sensationally at the beach.
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Property amenities
Pool
Dry Cleaning
Meeting Rooms
Tennis Court
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Airport Transportation
Free High Speed Internet (WiFi)
Hot Tub
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Heated pool
Adult pool
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Mountain View
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Package Deal
Location
Full view
Getting there
Ordaz15 km
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Nearby restaurants
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Nearby attractions
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Reviews (743)
Filter reviews
655 results
Traveller rating
575
50
16
9
5
Traveller type
Time of year
LanguageEnglish
More languages
575
50
16
9
5
Show reviews that mention
All reviews corner suite rooftop pool garza blanca all inclusive package hot tub room service toto toilet hydrotherapy circuit popcorn chicken sushi highly recommend hotel five diamond bocados stk all inclusive plan pool concierge wrap around balcony diamond resort
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1 - 5 of 655 reviews
Reviewed today

The good: Views and setting are unmatched, rooftop pool is gorgeous, service is EVERYWHERE, cocktails are fresh and delicious, resort is very clean, easy excursions available, lots of strong English speakers and they easily convert Pesos to USD on bills for tips, etc., rooms are...More

Date of stay: December 2018
1  Thank Adam W
Hotel's Favourite
Reviewed 30 January 2018

What a wonderful hotel! They have created such a serene beautiful atmosphere it's truly the best "get-a-way from it all" vacation I've ever had (we stayed for a week). I hadn't had a real vacation for about 3 years as I have my own business...More

Date of stay: January 2018
20  Thank travelinmilo2017
Response from Asistente D, Gerente at Hotel MousaiResponded 1 February 2018

Dear travelinmilo2017 Thank you for expressing your great satisfaction with Hotel Mousai and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding...More

Reviewed 3 days ago

My fiancé and I just returned from a 4 night stay at Mousai. Simply put, it was the best hotel experience either of us have had. I decided to arrange round trip transportation through the hotel ($110 total), and I definitely recommend it. It can...More

Date of stay: December 2018
3  Thank mleagle588
Response from MarianaD3067, Gerente at Hotel MousaiResponded 3 days ago

Dear mleagle588, Thank you for providing us the opportunity of hosting you at Hotel Mousai and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great...More

Reviewed 5 days ago

This place is hands down one of the most beautiful hotels in the world. The views and the rooms are second to none. However, our experience was not anything close to what we imagined, from the time we booked it 5 months in advance until...More

Date of stay: December 2018
1  Thank wandereyn
Response from Asistente D, Director de Relaciones con Clientes at Hotel MousaiResponded 2 days ago

Dear wandereyn Thank you very much wandereyn for the time you took to express your comments about your stay. I sincerely regret that your satisfaction was affected by the room issues and substandard service. I would greatly appreciate you giving me the opportunity to address...More

Reviewed 6 days ago via mobile

This room quality was similar to a Ritz Carlton I stayed at in Ireland. The service was the best service ever. They make you feel like royalty. This property has 6 hotels. Mousai is the only adults only hotel. It is a short walk to...More

Date of stay: December 2018
Thank Gjhinks
Response from Asistente D, Director de Relaciones con Clientes at Hotel MousaiResponded 5 days ago

Dear Gjhinks Thank you for providing us the opportunity of hosting you at Hotel Mousai and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great...More

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Questions & Answers
Ask a question
Z8577NWjustinb
11 December 2018|
AnswerShow all 5 answers
Response from Carmen H | Reviewed this property |
Yes it should be the same. The mini bar has great high end spirits and great Mexican beers and soft drinks. I love the fact that it comes with a Nespreso coffee machine w/great coffee.
0
Votes
Z8577NWjustinb
5 December 2018|
AnswerShow all 7 answers
Response from MrnMrsLamb | Reviewed this property |
Very nice corner by the way! You can’t lose
1
Vote
Cindy S
1 December 2018|
AnswerShow all 8 answers
Response from badgerlaw2000 | Reviewed this property |
Mousai guests can use all facilities. GB guuests cannot use mousai.
2
Votes
Room Tips
"Corner suites are gorgeous"
AdamBlanco
today
Read review
"splurge for an ultra mousai room on the higher floors with an amazing view- the corner suite is absolutely..."
amyo707
6 days ago
Read review
"Next time I will want a corner room for sure"
lisapN3645UD
1 week ago
Read review
"any room, high floor is better"
leos225
1 week ago
Read review
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PRICE RANGE
US$383 - US$735 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
72
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