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Costa Sur Resort & Spa

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Traveller (921)
Room & Suite (362)
Pool & Beach (265)
Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“private lagoon”(24 reviews)
“barefoot bar”(14 reviews)
“man made lagoon”(12 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
Hotel packages
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
Hotel packages
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)
There are newer reviews for Costa Sur Resort & Spa
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1,032 results
Traveller rating
375
381
161
66
49
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375
381
161
66
49
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All reviewsprivate lagoonbarefoot barman made lagoonnorth towerpool areaocean frontroad noisejuan carlossmall kitchentime shareactivities directorminute bus ridesound of the wavesthe wait staffan older hotelpool volleyballfood and drinks
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261 - 265 of 1,032 reviews
A TripAdvisor Member
32
Reviewed 3 February 2017 via mobile

We had a group of friends and family who enjoyed being together at this resort. The rooms were very spacious and decently appointed. We enjoyed the ocean front locale with the crashing waves and beautiful view. The staff was pleasant and the service was fair....More

1  Thank A TripAdvisor Member
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 6 February 2017

Dear Guest thank you much for taking the time to comment on your recent stay at aour Costa Sur. It is a pleasure to know we were abkle to deliver a nice family vacation experience and that our services satisfied your expectations. We thank you...More

Reviewed 1 February 2017

We had a wonderful stay at Costa Sur! Our waiters Rafael, Luis and Eduardo were excellent. Our time share presentation was as promised: 90 minutes and an enjoyable breakfast with Sabrina. No high pressure sales and $150. off of our food and drinks that week!...More

Review collected in partnership with this hotel
2  Thank Karla A
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 6 February 2017

Dear Karla thank you very much for the lovely comments regarding your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations as well as for having dfelivered this great vacation experience. Our staff is an impoortant part...More

Reviewed 30 January 2017

We enjoyed our stay for the most part. The food and drinks are reasonably priced and the location is good. Only a quick cab ride in to the main part of the Romantic Area. We made the mistake of asking the concierge for advice. She...More

Review collected in partnership with this hotel
Thank Michael A
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 1 February 2017

Dear Michael thank you much for taking the time to comment on your recent stay at our Costa Sur. We are very sorry to learn of the mishappening you went through, as well as the treatment received from the sales representative. We have taken the...More

Reviewed 29 January 2017

Do not use FoLiliana Vargas Expedia Concierge / Puerto Vallarta - México Toll free # 888-642-1151ripped us off on transfer from airport to hotel and back... The hotel and staff..food......For the the money it's a very good deal....we used Expedia and combined the flight/hotel....great price.More

Thank mbe1610
Response from GerryNayarit, Front Office Manager at Costa Sur Resort & SpaResponded 1 February 2017

Dear Guest thank you for letting us know your comments about your recent stay at our Costa Sur. We are glad our services were of your liking and we hope to be able to host you again in the future. Cordially. PS We will forward...More

Reviewed 27 January 2017

Booked for under a hundred a night, and still didn't stay... ALL of the restaurants on the property share the exact same menu- so it's really only One place to eat. This is not a family resort, no kiddie pool (let alone anyone Not retired.)...More

Thank Katie K
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 1 February 2017

Dear Guest thank you for taking the time to comment on your recent stay. Your observations are very important to us and you can be sure we will take the necessary steps to correct the situations we have control of, immediately. We are very sorry...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$75 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (921)
Room & Suite (362)
Pool & Beach (265)
Dining (95)
Amenities (23)
Family and Play Areas (10)
Business Centre & Event Rooms (6)
Questions & Answers
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JJ18_11
16 April 2018|
AnswerShow all 4 answers
Response from ARNEL A | Reviewed this property |
WiFi is everywhere in the resort. You can take a cab or bus to either Costco or Walmart, but recommended to take a cab back to the resort with groceries. There's also a mini mart in the lobby if you need to get some cereal... More
1
Vote
Lorri K
18 March 2018|
AnswerShow all 3 answers
Response from LizAbbotsford | Reviewed this property |
Our room was quiet and over looking the ocean, 10th floor. They offer different evenings that are theme based, however, you can order off the menu as well. Variety of food items to satisfy anyone's tastes. Our favourites... More
1
Vote
ddn
15 March 2018|
AnswerShow all 2 answers
Response from ScottJefe | Reviewed this property |
Yes, it’s a good buffet. However it’s not USA Barbecue if that what you’re expecting. Think more along the line of grilled meats, and you’ll be happy.
0
Votes
Room Tips
"Beautiful rooms with great views. Very quiet and clean."
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"All rooms face the ocean but I would ask for a room a few floors above or below the road level as the vehicle..."
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"Should improve on the security"
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"Try to get a renovated room."
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