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Hyatt Ziva Puerto Vallarta

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Hyatt Ziva Puerto Vallarta
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6,908 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Ziva Puerto Vallarta
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Showing 6,308: English reviews
Portland, Oregon, United States
Reviewed 14 June 2012

We stayed at Dreams Puerto Vallarta June 2 through June 9 and we had an amazing time. The staff were all friendly and very helpful from the moment we arrived. On our second full day there, we met Ivan, our very favorite employee at the resort. Ivan is a bar tender who works at various bars around the resort. After...

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6Thank Kristine G
San Jose, California
Reviewed 13 June 2012

So, I am currently a full time student and a full time college student and i decided to bring my girlfriend to an all inclusive resort for our 6 year anniversary. At first, this place is STUNNING. absolutely beautiful site no matter what time of day. Positives. 1) This place is completely secluded and if you are a beach person,...

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12Thank Chard1985
Kelowna, Canada
Reviewed 12 June 2012

We had an amazing honeymoon trip to Dreams back in late April 2012. The satff is very accomodating, and happy to help you at all hours of the day. We stayed in the prefered tower, first in the junior suite, then to the penthouse for the last 4 days. the penthouse coul've been a little better, but still was a...

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6Thank Jayson L
Calgary, Canada
Reviewed 12 June 2012

They had fantastic service here. The hotel staff were very accomodating and always seemed genuinely happy to help. Room service was prompt and delicious. You can't, however, call 1-800 numbers from Mexico it would seem, so be sure to let your bank know you are going on a trip first, especially if they are really paranoid and service-oriented and care...

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5Thank TRJR154913
Reviewed 10 June 2012

What a spectulair resort!! From the moment we arrived we were treated like VIPs. The rooms were amazing & the hot tub on the balcony was fantastic. The entire staff was always friendly, courteous, and always went above and beyond to ensure our happiness. The food was wonderful as were events the resort planned daily. The adult infinity pool...one word...wow!!!...

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7Thank tcamond
Sacramento, California
Reviewed 10 June 2012

Just got back from Dreams.... I can't stay enough positive things about this resort. I have stayed at many all inclusive hotels throughout Mexico and by far, this has the best food ... From the bartenders to the housekeepers to the front desk workers, the customer service was truly and exceptionally wonderful. The hotel itself was beautiful and the beach...

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6Thank Vicki K
New York
Reviewed 9 June 2012

I picked this all inclusive resort based on the reviews on here, and I'm so glad I trust my tripadvisor friends! Everything else that the other reviewers said on here are on point - it's relatively close to the city, the ocean and beach views are spectacular (especially the sunsets), and the service/staff were excellent (always smiling, very helpful). I...

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5Thank brosernyc
Denver
Reviewed 8 June 2012

I stayed at Dreams Puerto Vallarta for 3 days from June 4th from the 7th. I'll do my best to give a general overview of my experience, which overall was really very good! New tower vs. old tower: I stayed in the old tower and I can't compare it to the new tower, as I didn't see it. Yes, as...

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17Thank onthemovedenver
Chicago, Illinois
Reviewed 8 June 2012

First of all, there were a lot of families there with small children, we now know for sure that we prefer adults only. The food was pretty good but I could not get a decent margarita the whole week I was there. The tequila was good, the mix, nasty. The price was right, we went the last week of April...

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3Thank Janice M
Boise, Idaho
Reviewed 7 June 2012

The trip was great until we came home and realized our credit card number was taken from the spa and diamonds were bought on our account. The credit card was only used in the spa and only the individuals who whet to the spa had fraud found on their credit cards (3 different people). This was a small damper on...

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10Thank Tommy B
Drepv, Quality Control at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Guest, On behalf of Dreams Puerto Vallarta Resort & Spa receive our most sincere apologies for not fulfilling your expectations. In regards to your comment I would highly appreciated if you could contact me at a_gerencia.drepv@dreamsresorts.com with all the details in order for our lost prevention department to investigate this. We sincerely thank you for choosing us as your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic Mexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive. ... more   less 

Additional Information about Hyatt Ziva Puerto Vallarta

Address: Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €265 - €529 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Puerto Vallarta 4.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Dreams Hotel Puerto Vallarta
Dreams Puerto Vallarta Hotel
Dreams Puerta Vallarta
Puerto Vallarta Dreams Hotel
Hotel Style:
#5 Business Hotel in Puerto Vallarta
#6 Top resorts Hotel in Puerto Vallarta
#7 Spa Hotel in Puerto Vallarta
#8 On the Beach Hotel in Puerto Vallarta
#8 Luxury Hotel in Puerto Vallarta
#9 Romantic Hotel in Puerto Vallarta
#10 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Puerto Vallarta staff and other travellers.
715 questions
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Questions? Get answers from Hyatt Ziva Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a balcony that you can sit on really add to the trip experience”
  • Sunset...
  • From room 1755 with balcony
 of 5 bubbles mcqdog51, 26 Feb 2017 | Read review
“We like the 8th floor but all have ocean views, and you don't spend that much time in room regardless.”
 of 5 bubbles ILfanlady, 25 Feb 2017 | Read review
“Preferred tower on a higher floor away from the elevator”
 of 5 bubbles Bessca, 25 Feb 2017 | Read review
“Adult Only Swim Up Balcony rooms are nice and on the quieter end of the premises!”
 of 5 bubbles monaliz14, 24 Feb 2017 | Read review
“Ocean view rooms were excellent”
 of 5 bubbles stesue1973, 24 Feb 2017 | Read review
5 of 5