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Mayan Palace Puerto Vallarta

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Mayan Palace Puerto Vallarta
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778 Reviews from our TripAdvisor Community

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Showing 689: English reviews
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Weeki Wachee, Florida
Reviewed 2 days ago NEW

Your entire staff is to be applauded for their welcoming smiles and service on every level. A few need special mention: Miguel of Bakal, Oscar, David, Tomas and Hector of Balche, Arturo the Concierge, and above all Carolina, Reception Manager, who should be awarded Accent on Excellence for making our trip most enjoyable. Everything at the hotel is convenient. The...

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Helpful?
Thank Ralph C
Winnipeg, Canada
Reviewed 2 days ago NEW

Our travels were crap to begin with but once finally here......the room was great, the staff AWESOME Joy squad....unbelievable, Oscar, Brenda, Norma, Carman, Indra, and everyone else were AWESOME...the restaurant staff were also awesome, and food was fantastic, no complaints here.....we will forsure be back....missing it already....

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Helpful?
Thank shngl
arizona
Reviewed 5 days ago NEW

Staff very accommodating. Easy walk to beach or marina. It is showing its age, but it was still clean and cheerful-looking. Food at Bakal was delicious, and the 2 for 1 dinner and breakfasts made the prices very reasonable and comparable to restaurants in town. Also many 2 for 1 happy hours throughout the day. We were fortunate to get...

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Helpful?
Thank chicaletta
Hankinson, North Dakota
Reviewed 6 days ago NEW

It is nice that they have a gym and that it opens early at 6 AM BUT they need new recumbent bikes badly.. One hasn't worked properly for 2 years...old and battered. The rest of the equipment is very good though.

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Helpful?
Thank al c
Lee's Summit, Missouri
Reviewed 6 days ago NEW

Always clean, beautifully maintained. We had wonderful meals at Bakal, great service on the beach, and room service is always prompt and nicely presented. Such a convenient location. Can't wait for next year!!!

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Thank mjporter2013
Spring Branch, Texas
Reviewed 1 week ago

Other hotels in the complex would be better, but if your budget doesn't allow for it, it's still a nice facility and beautiful pool. Watch out for all the time share salesman. Kinda wierd that they didn't provide coffee makers in the rooms. I guess they don't want to lose a coffee sale.

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Helpful?
Thank Linda R
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Guest: Thank you for commenting about your stay. We are glad you enjoyed our pool. Regrettably, it would appear we did not meet all your expectations. Nevertheless, this will be shared with the appropriate areas so they can look into each one of your observations, since they work tirelessly - day and night, to make our guests’ visits the...

Puerto Vallarta, Mexico
Reviewed 1 week ago

Confirmation letter that I received from Interval International said I would get a studio OR hotel room at the Mayan Palace Puerto Vallarta in the Marina. When I booked on the phone with Interval I had asked for a 1 bedroom but was told none available but a studio was available so I accepted..I am on my own and could...

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1Thank linda8st
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay with us. It appears as though not all your expectations were met. Our goal is to make each one of our guests’ vacations relaxing and we look to please them by making sure they receive all the benefits they are expecting to enjoy...

Damascus, Oregon
Reviewed 1 week ago

spent a week in nuevo and a week here. will not go to nuevo again. this place is so mellow, easy to get around in and people were wonderful. restraunt was great and a short walk to marina for other choices.

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Thank George S
Highland Park, Illinois
Reviewed 1 week ago

Property well kept and staff friendly. The room was always clean except the maid to make the bed and the one to turn down the bed were within an hour of each other. Front desk staff were very efficient..

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Thank Marlene L
Vancouver, Washington
Reviewed 1 week ago

The onsite food was fantastic! Appreciated the specials. To dine on ocean unforgettable. Great location next to marina where there are bars, restaurants, shops, even a cool Thursday evening market to enjoy. The service staff is awesome

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Thank Mel C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Mayan Palace Puerto Vallarta

Address: Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €95 - €331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayan Palace Puerto Vallarta 3.5*
Number of rooms: 179
Also Known As:
Mayan Palace Puerto Vallarta Hotel Puerto Vallarta
Wyndham Puerto Vallarta
Puerto Vallarta Mayan Palace
Mayan Puerto Vallarta
Hotel Style:
#28 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Puerto Vallarta staff and other travellers.
87 questions
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Questions? Get answers from Mayan Palace Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view higher floor”
 of 5 bubbles shngl, 22 Feb 2017 | Read review
“If in a room above the lobby it isn't a huge deal to have ocean view as a long ways from the ocean.”
 of 5 bubbles 450alc, 18 Feb 2017 | Read review
“Depends on how you booked and through what service..feel they discriminate against Interval International reservations..”
 of 5 bubbles linda8st, 15 Feb 2017 | Read review
“only room available was a studio. would be great if at least there was a coffee pot in the room.”
 of 5 bubbles georgesO3579YK, 14 Feb 2017 | Read review
“no recommendation”
 of 5 bubbles marlenel917, 14 Feb 2017 | Read review
5 of 5