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Mayan Palace Puerto Vallarta

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Traveller (678)
Room & Suite (235)
Pool & Beach (193)
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Overview
  • Excellent40%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible6%
Travellers talk about
“bakal restaurant”(22 reviews)
“marina location”(24 reviews)
“vidanta resort”(9 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
Additional information
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Reviews (1,027)
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911 results
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337
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134
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56
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337
330
134
54
56
Show reviews that mention
All reviewsbakal restaurantmarina locationvidanta resortmain buildinghigh pressureocean viewrci exchangesunset barrestaurants and shopssales pitchone bedroom unitthe check in processliving areasmaller resortcoffee potcity tournice resort
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1 - 5 of 911 reviews
Reviewed 2 days ago

First the good. The view from our 7th floor room was great. The staff was friendly and helpful. The pool area was nice and well maintained. Being within walking distance of the marina was nice as there were numerous shops/restaurants. The two bedroom unit needs...More

Review collected in partnership with RCI
Thank wjweis
Reviewed 1 week ago via mobile

Definitely recommend Mayan Palace if you’re visiting PV! It’s within walking distance of the marina and a short taxi ride into downtown/malecon. The hotel is beautiful - they keep everything immaculate and the staff were very friendly (Some employees that really stood out was Alberto,...More

Thank SWxSE
Response from Vidanta V, General Manager at Mayan Palace Puerto VallartaResponded 1 week ago

Dear SWxSE, Thank you so much for choosing our Hotel for your vacation and for sharing your review with us. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. All our staff has a strict regimen of training and...More

Reviewed 1 week ago

I stayed for 3 nights and loved it! The grounds were beautifully maintained, the room was well appointed (love the small balconies and the water view!), the people were kind, and the drinks were stiff. The food was reasonably priced and delicious, particularly at La...More

Thank JBJ80
Reviewed 2 weeks ago via mobile

This resort is much smaller than any I’ve ever stayed, but that really turned out to be a big plus. Normally by the end of the 2nd day we are exhausted trying to figure out where everything is and taking shuttles from here to there....More

Thank Denise B
Response from Vidanta V, General Manager at Mayan Palace Puerto VallartaResponded 1 week ago

Dear Denise B: Thank you very much for submitting your review of our beautiful Puerto Vallarta. We are delighted to find out that that your meals were enjoyable at Il Forno Di Gio. We are certain our culinary experts will gladly receive your feedback as...More

Reviewed 2 weeks ago

Mayan Palace Puerto Vallarta We were here toward the middle of April. This resort is very clean. The feeling we got was that the people at the front desk, concierge, travel and sales desk do not know anything other than their job. They always said...More

1  Thank Robert A
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$100 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (678)
Room & Suite (235)
Pool & Beach (193)
Dining (80)
Amenities (17)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Getslim60
12 April 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
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Tora S
23 March 2018|
AnswerShow all 5 answers
Response from Roland T | Reviewed this property |
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very... More
1
Vote
MEGHAN C
22 March 2018|
AnswerShow all 7 answers
Response from middwestsunlover | Reviewed this property |
Never saw people snorkeling there. There are excursions available for snorkeling.
1
Vote
Room Tips
"Ask for room facing the pool and ocean. Less noise than marina side."
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"The room maids work very hard so we tip really well. Just remember these girls make less per day than we..."
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"Everything about the room was great. Be sure to ask for more kitchen towels if you are cooking in the room..."
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"Installation of a glass vanity wall and door to separate the toilet from the shower area would improve the..."
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