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I recommend this place %100 staff was great food is perfect and fresh also the concierge was great knows everything I really like this place we had perfect time with my wife enjoining the sunset and the sunrise.
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The location is excellent at the marina to take a local bus to town or to Walmart for shopping. Lots of restaurants around and right at the beach. There are no fees, so makes it even better to buy at the hotel for drinks and...More
Excellent service and location. We enjoyed that the resort was not only on the beach but also right in the city with easy access to restaurants and shops. Accommodations were very good. Excursions were most enjoyable, especially the zip line/rappelling/water slide activity. Thank you for...More
Response from Vidanta V, General Manager at Mayan Palace Puerto VallartaResponded 4 weeks ago
Thank you very much for providing your comments about your vacation at Mayan Palace Puerto Vallarta.
We are pleased to learn you had a wonderful vacation, that you enjoyed our accommodations and service as well as our location.
We truly look forward to...More
Daniel and Dulce were great to us while we hung by the pool. Fun games and fun people! We played a trivia game asking about the year color tv was first invented, and this was one of many that we enjoyed. Would definitely recommend!More
Response from Vidanta V, General Manager at Mayan Palace Puerto VallartaResponded 13 August 2018
Thank you so much for taking the time and write such a nice comments about our hotel.
We really appreciate it, we are glad you had a great time and enjoy your stay.
We hope we can see you in the near future....More
My family and I stayed at this hotel for 5 days. Even though it is small property, the people and the services were great. We truly enjoyed the restaurant brunch buffet and particularly the ocean. The small beach has a few palapas (hut style umbrellas)...More
1 Thank Adriana C
Response from Vidanta V, General Manager at Mayan Palace Puerto VallartaResponded 7 August 2018
We would like to express our sincere appreciation for taking the time to submit a review about your recent stay at Mayan Palace Puerto Vallarta.
We are pleased to learn you had a nice vacation, that you enjoyed our food options our beach...More
We booked it through Interval (we did not trade n our week, but booked it as an extra vacation) and the resort fee was $7/person/day. They waived 50% if the resort fee in exchange for attending the timeshare presentation... More
We booked it through Interval (we did not trade n our week, but booked it as an extra vacation) and the resort fee was $7/person/day. They waived 50% if the resort fee in exchange for attending the timeshare presentation, plus upgrading us to an ocean view room. But make sure they really give you the credit back. They charged us the resort fee right when we checked in. When we checked out, it wasn’t listed on our bill so it didn’t trigger my mind to ask and of course, once I got home and saw the two charges on my credit card bill, it is impossible to get Vidanta or the hotel to fix the billing issue via phone.