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Secrets Vallarta Bay Resort & Spa

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Secrets Vallarta Bay Resort & Spa
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2,918 Reviews from our TripAdvisor Community

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Showing 2,587: English reviews
Maryland
Reviewed 3 days ago NEWvia mobile

What a great place to have peaceful respite when you want and then have fun with great people when you want. You can enjoy total peace and quiet in your room or the many secluded seating areas or the lobbies which provide spectacular views of the resort and ocean/beach. Or you can have great conversations with other guests while lounging...

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1Thank P R
A TripAdvisor Member
Level Contributor
22 reviews
4 hotel reviews
41 helpful votes
Reviewed 3 days ago NEWvia mobile

Seemed like a bunch of adults reliving their spring break. Loud and crowded all the time. Food was way below average except the breakfast buffet which had many good options. Staff was very attentive. Many activities at hotel available. Will not go back.

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1Thank A TripAdvisor Member
Irwin, Pennsylvania
Reviewed 5 days ago NEW

Seven days in Paradise My husband and I stayed at the Secrets Vallarta Bay from Feb 1-8 . It was a wonderful time to get away from the snow and cold weather and relax. Prior to our arrival we were emailed by Juan Roman, our member services executive, asking for flight arrival time, and if we had any special requests....

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3Thank Jgray0615
Montrose, South Dakota
Reviewed 6 days ago NEW

Very nice resort. Staff was wonderful! Enjoyed breakfast each morning at the buffet. Cesar was usually our waiter ... he was the best! Making sure we had everything we needed. Out to the pool area and we would be welcomed by Carlos. Another great waiter who made sure we wanted for nothing! Also we had a wonderful housekeeper, Guadalupe, who...

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1Thank lorihE782IH
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear lorihE782IH I would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. I look forward to have the pleasure of having you back home in the near future. Cordially,...

Salt Lake City, Utah
Reviewed 1 week ago via mobile

We had a great stay at the secrets in puerto Vallarta. The hotel is located on the beach (which is somewhat rocky-bring water shoes) and closeby to many shops and is a couple miles north of the historic part of puerto Vallarta. We walked north to the mall and south to the historic part of the city with no problems....

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1Thank Iiwitis
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Iiwitis thank you for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay. I hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Cordially, César Vega Social Media Coordinator eConcierge

Roselle, Illinois
Reviewed 1 week ago

I just returned from staying at Secrets Vallarta Bay. My husband and I and my son and his wife were there for a week. I have to say we enjoyed the resort and the town of Puerta Vallarta. The resort was fine, but it can't compare to Secrets The Vine in Cancun. The resort is attached to Now Amber, which...

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1Thank Deborah D
Cesar V, Social Media Coordinator EConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Deborah D Many thanks for taking the time to leave your kind words and observations following your recent stay. I was delighted that you’ve enjoyed all the details we take pride in our guests service. While we understand the way you felt about the situation experienced during your stay, I do hope that our reply to your feedback restores...

Motherwell, United Kingdom
Reviewed 1 week ago via mobile

I've been here for almost two weeks now and have found it pretty average. This is not a 5* resort and is let down on lots of fronts. The service is poor, not enough staff on duty to accommodate the number of guests. The pool/beach area is totally overcrowded and there is not one place to have any piece n...

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2Thank kenny_shaw_uk
Cesar V, Social Media Coordinator EConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear kenny_shaw_uk Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. I have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look...

Houston, Texas
Reviewed 1 week ago

We originally had booked a preferred room on the Now side but, we were upgraded to the Secrets side on arrival. We were checked in at the Preferred check-in. The lounge is just behind and has a bartender and snacks throughout the day. The room was clean and roomy with an ocean view. We slept every night with only the...

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2Thank Peter V
Cesar V, Social Media Coordinator eConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Peter V thank you for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take...

Reviewed 1 week ago

Beachfront store in your face was the only negative mark here. Food was above average compared to other all inclusives. Staff was great everywhere we went. Especially Octavio, and Alejandro in Preferred club, and Fernando poolside. Thank you for making our vacation worth coming back again.

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Thank Tim W
Cesar V, Social Media Coordinator EConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear Tim W Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay I am very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our...

Virginia
Reviewed 1 week ago

We have celebrated two separate week vacations at Secrets Puerto Vallarta and love our relaxing vacation as well as the town and the people that take such excellent care of our stay. We stayed in the Preferred side of the hotel and immediately met by the famous bartender Beni who makes the nest margarita for transitioning you from travel mode...

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2Thank itsfayt
Cesar V, Social Media Coordinator EConcierge at Secrets Vallarta Bay Resort & Spa, responded to this review

Dear itsfayt Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Vallarta Bay. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. Please be confident that we’ve shared your kind comments with our team as...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Romantic. Refined. Remarkable. Located on the golden sand beaches of the Pacific coast within walking distance of the famous El Malecon boardwalk, this vibrant oceanfront resort provides adults 24/7 access to amazing nightlife, non-stop entertainment and Unlimited-Luxury(R). ... more   less 

Additional Information about Secrets Vallarta Bay Resort & Spa

Address: David Alfaro Siquerios No. 164 | Col Zona Hotelera Las Glorias, Puerto Vallarta 48333, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €303 - €1,268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Vallarta Bay Resort & Spa 4.5*
Number of rooms: 271
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, BookIt.com and Booking.com so you can book your Secrets Vallarta Bay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Family Hotel in Puerto Vallarta
#8 Romantic Hotel in Puerto Vallarta
#10 Business Hotel in Puerto Vallarta
#11 On the Beach Hotel in Puerto Vallarta
#11 Spa Hotel in Puerto Vallarta
#12 Luxury Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Vallarta Bay Resort & Spa staff and other travellers.
431 questions
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Wisconsin
5 days ago

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Questions? Get answers from Secrets Vallarta Bay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be careful of getting and "upgrade" to a "Preferred Club" room! See my full comments.”
 of 5 bubbles JeffreyW438, 23 Feb 2017 | Read review
“Upper floors for the view.”
 of 5 bubbles nanandpc, 23 Feb 2017 | Read review
“All rooms have a sea view although some are partial.Choose the Preferred Club.”
 of 5 bubbles lindamJ4299YY, 23 Feb 2017 | Read review
“Secrets is the adult only side and there is their joining Now Amber family side which is just as nice.”
  • View from Lobby Bar
 of 5 bubbles 887elainem, 22 Feb 2017 | Read review
“Don't get a room at the end of a long hall!”
 of 5 bubbles mjm59, 21 Feb 2017 | Read review
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