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Hotel Portonovo Plaza

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163 Reviews from our TripAdvisor Community

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Showing 106: English reviews
North Bay, Canada
Reviewed 28 March 2015

clean and comfortable. it's a newer hotel so no musty smell. great little pool and resturaunt on the roof. breakfast is free and basic. but edible. in the heart of the market. close to the malecon. will return.

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Helpful?
1Thank i_am_Bender
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, it'll be our very pleasure to accommodate you again in the near future. Thank you for taking the time to review us, and for the very nice grade you gave us. Come back soon! :)

Nanaimo, BC
Reviewed 21 March 2015

We stayed at the Portonovo Plaza for seven days in February. The first 3 days in one room, then stored some luggage (for free) while we made a trip to Yelapa... and finally back to the Portonovo Plaza for another four days. The rooms were small but quiet, the bed in each room was comfortable and we always had hot...

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Helpful?
Thank sue_lovely
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

It was a pleasure to read your review! We are very happy to read you enjoyed your stay, our location, cleanliness and that we treated you nicely. Thank you for your evaluating us so well, we appreciate your kind recommendation and we value very much you pointing out all the good things about our little great hotel. It was an...

Guadalajara Metropolitan Area, Mexico
Reviewed 8 February 2015

Last thanksgiving weekend I experienced along with my friends a not only shining example of great hospitality but professional service at the Portonovo Plaza Hotel in Puerto Vallarta. Overly qualified as for to the price we paid for to be honest. I would certainly highly recommend it to anyone I ever know is visiting this gorgeous beach in Mexico. The...

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Helpful?
Thank 688Armin
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, thank you so much for your kind review. We were thrilled to read it, and to know we made your stay so pleasant. We enjoyed having you and your friends over and we sure hope to have you back in the near future. Thank you again!

southern VA, USA
Reviewed 26 January 2015

These are small rooms, but nicely done, very modern. Shower and beds are great. No view, but you're just a couple blocks off the beach. Good staff, English spoken, lots of food choices and shopping nearby, and close to the boardwalk. The price is definitely right and you can't go wrong here!

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Helpful?
Thank dennis l
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, thank you so much for your kind review! We know you had a pleasant stay for it was our pleasure having you over. Please come back soon "a su casa fuera de casa" (to your home away from home). It'll be our very pleasure to accommodate you again and always!

Barrie, Canada
Reviewed 25 January 2015

The good: Price: paid about $50/night in January. Can't beat that. Location: close to everything, including grocery (Ley), buses, water, lots of shops, restaurants. Clean: no critters, maid kept room spotless TV: Good size TV, lots of channels including those in English Nice extras: I like the pool at the top floor - small although a nice view. Has AC....

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Helpful?
Thank Polarbear003
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, we are very happy to know that your stay was overall pleasant. We thank you for bringing up the things we are missing/lacking, we have submitted them to management so we can improve. Thank you for staying with us!

southern VA, USA
Reviewed 10 January 2015 via mobile

Just a block or so off the beach, and just a couple blocks north of the Malecon. Modern, sleek, and nicely appointed. Rooms are on the small side, beds are comfortable, on the firm side. No extra bedding, just a sheet. Good bathroom amenities, hairdryer. Wi-Fi/ cell signal a little weak. All staff was excellent, was here for a week....

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Helpful?
1Thank dennis l
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler: Thank you for staying with us, and thank you so much for your kind review! We were very happy to read it and know we are the best option in the neighborhood. We hope to have you back again, and again!

Reviewed 9 January 2015

My girlfriend and I traveled to Puerto Vallarta during one of the busiest season - dec 22 -27. And we ended up booking our hotel somewhat last minute. Portonovo plaza hotel stood out to use with the right price point and glowing reviews. For the most part, I agree. This hotel is perfect for the price. It's location is ideal...

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Helpful?
2Thank mrhowardshin
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler: Thank you for staying with us! We apologize for the confusion at the moment of booking. When it comes to internet wholesalers, we have to take the precaution of establishing a "room assignment" policy due to the size of our property and to the available inventory of a certain type of bed. Normally, when booking through an internet...

Prince George, Canada
Reviewed 2 January 2015 via mobile

Three of us stayed over Christmas and New Years though the beds were a little too firm, the room was clean and modern. The staff were amazing always friendly and helpful. The roof top pool was perfect small but clean and quiet. I have stayed in PV many times and this is by far the cleanest hotel.

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Helpful?
Thank piccolopup
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, we are happy to read that you and your friends liked our little sparkling hotel. It was the pleasure of our staff to help you and assist you. Please feel always welcome and come back soon!

Las Vegas, New Mexico
Reviewed 28 August 2014

We are in the cleaning industry ourselves and wanted to award our top maids with a trip to Puerto Vallarta. We were dubious about booking this hotel (due to some reviews we read), but we are so glad we did. It was more definitively more that what we expected for the price we paid. Our ladies were amazed by the...

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Helpful?
3Thank Tania G
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler, thank you for taking the time to evaluate us. We are very happy to read your experience with us was good! Please come back soon, we miss you already!

San Francisco, California
Reviewed 13 June 2014

I booked this hotel on a discount site, at the last minute in high season, after getting a great deal on airfare. Stayed for two weeks, traveling as a single female, in early February. Had two different rooms (102 and 305). From the beginning, the staff was very helpful and friendly. I called in advance, wanting to know if they...

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Helpful?
5Thank MarlySF
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Hello and thank you for taking the time to post such thorough review, in which you accurately describe our great location and service. We were pleased to know you had a good stay and we sure hope to have you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located right in Puerto Vallarta’s downtown, three small blocks away from the Famous Malecon! This totally new 45 mid-luxury rooms welcomes all kind of guests, especially those traveling on a budget but without willing to sacrifice comfort, location and style. We provide a wonderful downtown experience for we try to pamper and make all of our guests stay unique. We attend their needs and provide wonderful service. For that, all of our guests leave feeling happy and they keep coming back! ... more   less 

Additional Information about Hotel Portonovo Plaza

Address: Avenida Mexico # 1125 | Colonia 5 de Diciembre, Puerto Vallarta 48350, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €36 - €62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Portonovo Plaza 3*
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Portonovo Plaza staff and other travellers.
18 questions
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Toronto, Canada
Joliet, Illinois
over a year ago
Detroit, Michigan
25 days ago

See all questions (18)

Questions? Get answers from Hotel Portonovo Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep windows closed and A/C on to greatly lower street noise”
 of 5 bubbles GaryP440, 11 Jan 2017 | Read review
“you may want to ask for room upgrade, if you booked on line, sometimes these are not the best rooms”
 of 5 bubbles davidjU2118MW, 5 Jan 2017 | Read review
“Yes, ask for a room on the back lane.”
 of 5 bubbles goodtaste_10, 28 Dec 2016 | Read review
“2nd floor at the back”
 of 5 bubbles grver, 28 Dec 2016 | Read review
“Get the blankets at reception”
 of 5 bubbles jocelynej16, 21 Dec 2016 | Read review
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