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Hotel Portonovo Plaza

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Traveller (38)
Room & Suite (155)
Pool & Beach (39)
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Overview
  • Excellent31%
  • Very good43%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“rooftop pool”(10 reviews)
“rooms are small”(6 reviews)
“spent one night”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (193)
There are newer reviews for Hotel Portonovo Plaza
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Traveller rating
34
52
23
9
3
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Time of year
LanguageEnglish
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34
52
23
9
3
Show reviews that mention
All reviewsrooftop poolrooms are smallspent one nightyogurtwalking distance to the maleconroad noisebreakfast was includeduntil noontwo blocksroom safeper nighttop floorbudget hotelchilaquilesair conditioningwifiley
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41 - 45 of 121 reviews
Reviewed 22 December 2015 via mobile

All of the staff were very friendly and ready to help. For our room, the AC didn't work, they attempted to fix it, they couldn't and exchanged the room at no cost. The second room was nice (with working AC), but it was right on...More

Thank AFowler08
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 28 December 2015

We are happy to read you had a good, pleasant stay with us. Thank you for pointing out the nice details we had with you; but most of all, thank yo for staying with us. We hope to have you back soon enough at this...More

Reviewed 19 December 2015 via mobile

My husband and I stayed here for our first two nights in PV. The staff was friendly and accomodating. I felt especially welcomed by Fernando, our singing porter. The free breakfast buffet was very generous and included sweet breads, yogurt, granola, fresh fruit, chilaques salsas,...More

Thank Thaisamused
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 28 December 2015

We are happy to read that your stay was overall pleasant. We loved having you over! Thank you for taking the time to evaluate us, but mostly, thank you for staying with us. We hope to see you soon!

Reviewed 17 December 2015

I was there for pleasure for a weekend, and the hospitality recieved by everyone was amazing!! Hotel is located in the best part of town, ideal for walking everywhere, the malecon (boardwalk) is 2 blocks away and most importantly, the beach is only a few...More

Thank Paulina R
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 28 December 2015

Thank you for your review! We sincerely appreciate all your kind comments on our hospitality, location and added values. We work hard every day to make our guests happy and to make them feel at home . We are very happy to read our goal...More

Reviewed 15 December 2015

After the Tropicana Hotel was renovated, and raised their prices accordingly we needed to find a new place to stay that was within our budget. Initially we booked into the Portonovo for a few nights not knowing what to expect. What a treat! Although the...More

Thank sue_lovely
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 17 December 2015

We feel honored to know that we are your new preferred hotel in Puerto Vallarta! Thank you very much for your kind review. We are very happy to read that our goal of a pleasant stay for a fair price was fulfilled with you. We...More

Reviewed 15 December 2015

Located just a block up from the beach and about 3 blocks from the start of the malecon. We had a twin bed room with balcony. Room was very small but larger rooms are available. Small rooftop pool. Rates are very good and include a...More

Thank Patrick and Mer... C
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 17 December 2015

Thank you very much for your kind evaluation to our staff. We are happy to read you had a pleasant stay with us; it was our pleasure to have you over. Please come back next year, and the next and always to this your home...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Multilingual Staff
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$36 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$36 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (38)
Room & Suite (155)
Pool & Beach (39)
Dining (16)
Amenities (9)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
NikkeyD
24 December 2017|
Answer
Response from Patricia A | Property representative |
Dear NikkeyD, yes, the rooftop pool is renovated and fully operating. We wi'll be glad to have you stay with us!
1
Vote
36teacher
2 March 2017|
AnswerShow all 4 answers
Response from Patricia A | Property representative |
Hello! We do provide our guests with pool towels, but we ask our guests to provide us with some form of ID as guarantee, since the towels will lbe removed from the premises (the beach is across the street). Thank you!
1
Vote
yinyangtiger62
28 January 2017|
AnswerShow all 4 answers
Response from Patricia A | Property representative |
Hello! We are a very respectful hotel and we don't discriminate based on sexual preference or on any basis for that matter. We are very hospitable and professional and we treat all guests the same. But please be aware that... More
1
Vote
Room Tips
"Away from the elevators."
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"rooms in the back should be quieter"
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"... upper rooms at the back of hotel less noise"
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"Back of the hotel is much quieter."
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