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    Krystal Puerto Vallarta

    Av de los Garzas s/n | Zona Hotelera Norte, Puerto Vallarta 48300, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$130
          US$112
          Great Deal
          US$130
          US$118
          Traveller (819)
          Pool & Beach (250)
          Room & Suite (237)
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          Overview
          • Excellent22%
          • Very good30%
          • Average19%
          • Poor15%
          • Terrible14%
          Travellers talk about
          “private pool” (21 reviews)
          “ocean view” (46 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          3.0 Star Hotel
          All hotel details
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          Los Arcos Suites
          516 reviews
          #24 of 123 hotels in Puerto Vallarta
           
          Hilton Puerto Vallarta Resort
          2,552 reviews
          #36 of 123 hotels in Puerto Vallarta
           
          Hotel Casa Dona Susana
          744 reviews
          #22 of 123 hotels in Puerto Vallarta
           
          Plaza Pelicanos Club Beach Resort
          1,948 reviews
          #45 of 123 hotels in Puerto Vallarta
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (1,487)
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          There are newer reviews for Krystal Puerto Vallarta See the most recent reviews

          11 - 15 of 1,487 reviews

          Reviewed 16 April 2017

          Took my partner for his very first trip to Mexico. Didn't pay too much attention to the previous reviews regarding the lack of nightlife. If you are looking for a quiet resort that pretty much closes at 10 pm, this is the place for you....More

          Thank Divady
          Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto VallartaResponded 18 April 2017

          Dear Divady, so beautiful great compliment is the knowledge that enjoys an excellent holiday! We are happy to receive comments as well as yours mentioning that you enjoyed our excellent service and also what was not to your liking help us to improve, Thank you...More

          Reviewed 13 April 2017

          El aire acondicionado no fue el mejor pero me gusto la piscina y la playa. me encanto la casita con nuestra propia piscina. nos quedaria otra vez. Nuestra experiencia fue muy buena. We loved the place and it was so pretty. The casita and the...More

          Review collected in partnership with this hotel
          Thank Kelly O
          Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto VallartaResponded 14 April 2017

          Dear Kelly, We greatly appreciate your excellent comments on your experience. Thank you for your visit and for encouraging us with your compliments. We are glad that you have fully enjoyed your holiday and that you have received the warm hospitality of our staff. Thank...More

          Reviewed 11 April 2017

          We stayed here for a week and it was such an enjoyable experience! They offer 4 restaurants that are all inclusive. It was a little inconvenient that three of the four all inclusive restaurants were actually off the resort! They were just off to the...More

          Thank Happy1232727
          Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto VallartaResponded 12 April 2017

          Dear Happy1232727, It is a real compliment to receive comments like yours we are proud and encourages us to move forward. I want to thank you for taking the time to share your experiences that you experienced and enjoyed during your stay with us, I...More

          Reviewed 11 April 2017

          Entrance and front desk area are beautiful, staff very helpful and friendly. The location is awesome, beautiful beach, great food, friendly wait staff, overall great place, so what's the problem? The rooms are very old and moldy...the smell was just too much. Switched rooms with...More

          Thank Desmand A
          Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto VallartaResponded 12 April 2017

          Dear Desmand, Thank you for your recent visit to our resort. Sorry to live up to your expectations. We also thank you for highlighting what was to your liking with our services and the stunning beach of our Pacific Ocean. Our goal is to provide...More

          Reviewed 7 April 2017

          So sad we have to leave! Hotel location is great, rooms, pool, and common areas are very clean. Food is very tasty and servers are very attentive and friendly. Night entreatment enhance dinner and make it fun! The only thing I didn't like was that...More

          Thank claudiaclaudia2016
          Response from Maribel M, Director de Relaciones con Clientes at Krystal Puerto VallartaResponded 8 April 2017

          Dear Claudia2016, It is a true compliment to receive comments like yours! Thank you for your visit and for your time to stimulate our efforts. We also appreciate your high recommendations. We are glad that you enjoyed all the services and that the facilities have...More

          Los Arcos Suites
          516 reviews
          #24 of 123 hotels in Puerto Vallarta
           
          Hilton Puerto Vallarta Resort
          2,552 reviews
          #36 of 123 hotels in Puerto Vallarta
           
          Hotel Casa Dona Susana
          744 reviews
          #22 of 123 hotels in Puerto Vallarta
           
          Plaza Pelicanos Club Beach Resort
          1,948 reviews
          #45 of 123 hotels in Puerto Vallarta
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Room Service
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$83 - US$204 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #25 Top resorts Hotel in Puerto Vallarta
          • #40 On the Beach Hotel in Puerto Vallarta
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 402
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, HotelQuickly and HRS so you can book your Krystal Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Jalisco >
          • Puerto Vallarta
          • Also Known As
          • Krystal Puerto Vallarta Hotel Puerto Vallarta ,
          • Nh Hotels Puerto Vallarta ,
          • Nh Krystal Puerto Vallarta ,
          • Krystal Vallarta ,
          • Nh Hotel Puerto Vallarta ,
          • Krystal Hotel Puerto Vallarta ,
          • Nh Krystal Vallarta ,
          • Krystal Resort Puerto Vallarta
          Add Photo Photos
          Traveller (819)
          Pool & Beach (250)
          Room & Suite (237)
          Dining (100)
          Hotel & Grounds (502)
          Bathroom (23)
          Business Centre & Event Rooms (5)
          Family and Play Areas (4)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Jo R
          I would advise no one stay at this hotel. Just horrendous in every way. Has nothing do do with an authentic Mexican experience.
          21 June 2017|
          Answer Show all 2 answers
          Response from Lora T | Reviewed this property |
          I would never go back there either. The staff was great, the food was plain and boring, the drinks watered down, the room very basic and the pool area crowded and noisy. The only thing it had going for it was the view. If... More
          0
          Votes
          jalan77
          I am still in the city till June 17th. If you want to can make it up to me before I go. for my flight and room was $900 US...now I look online and you guys want $1200US for the week without a flight? I'd give you $200 Canadian for the week of June 10-17 MAX if you need to fill a room and hope to get a better review. Thats what I think this hotel is worth without all inclusive. Only good thing you had going for you was Rodrigo the waiter.
          28 May 2017|
          Answer
          Response from jalan77 |
          Having your staff call my friend a hooker when she's an accountant (I've been to her work) was 1) none of their business if she was, 2) assuming a white person with a mexican going to a hotel is always a prostitute. 3... More
          0
          Votes
          Texan
          Do you know if you can eat at the resort if you are not doing All Inclusive?
          26 April 2017|
          Answer Show all 13 answers
          Response from Maribel M | Property representative |
          Dear Texan, the restaurant is open for all guests is buffet and a la carte and even prodia leave any form of payment on arrival to be charged to your room.
          0
          Votes
          Google Translation
          Room Tips
          "Rooms with a sea view would be preferable"
          Read review
          "Facing the Ocean"
          Read review
          "Bungalow style room is close to the beach (pool) and restaurant, pleasant tropical environment- recommend."
          Read review
          "Many told us don't pay extra for an ocean view in the tower suites. You may pay it, and not get it."
          Read review
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