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Krystal Puerto Vallarta

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Traveller (1036)
Pool & Beach (274)
Room & Suite (270)
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Overview
  • Excellent33%
  • Very good25%
  • Average17%
  • Poor12%
  • Terrible13%
Travellers talk about
“private pool”(23 reviews)
“week stay”(12 reviews)
“cab ride”(12 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (2,062)
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903 results
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All reviewsprivate poolweek staycab ridebeach vendorswater aerobicsbuffet restaurantgreat resortthe wait staffwalmartvallartaenriquemalecontequilavolleyballwaves
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1 - 5 of 903 reviews
Reviewed 2 weeks ago

Friendly and polite staff, more so in the restaurant where the food was not too fancy but very good representation of Mexican cuisine I guess that is the focus, the staff pleasant and ready to assist. No complain about the room, since one is vacationing...More

1  Thank _alexpa682012
Response from Maribel M, Director Comercial at Krystal Puerto VallartaResponded 2 weeks ago

Thank you for your visit and time to provide feedback. It is indeed a beautiful and very secure property rounded by mountains and espectacular view. We do aim to look after every single guest and make his or her stay a memorable one. I am...More

Reviewed 3 weeks ago

I purchased my timeshare unit in 1998 when the resort was beautiful. We returned in May 2018, stayed in their Villa, and were glad we were only there for 1 week! There was mold in both showers, the tile grout was black instead of light...More

Review collected in partnership with RCI
2  Thank Tony M
Response from Maribel M, Director Comercial at Krystal Puerto VallartaResponded 2 weeks ago

Dear Tony M Please accept my apologies for the discomfort created to you. we appreciate your entire feedback as this help us to improve our strengths. Please know that your comments are key and rest assured that actions will be taken with the areas involved...More

Reviewed 4 weeks ago

Never Again !! The entire resort NEEDS SO MUCH TRAINING and ORGANIZATION. The staff is completely unorganized. Day 1 check in , the front desk took 1hr 1/2 to check me in he was slow and he was rude. his focus was to check me...More

1  Thank misslizv1013
Reviewed 19 May 2018 via mobile

Friend of mine and I needed to get a way for 4 days and decided to go to Krystal Puerto Vallarta because the great all inclusive deal! We had such a blast! Beautiful beach, great weather, fun entertainment staff, polite staff, and delicious food. Highly...More

Thank Mallorie B
Reviewed 16 May 2018

A friend and I recently stayed at Krystal Vallarta, in Puerto Vallarta, Mexico. We were there from April 23rd to April 30th 2018. There were a NUMBER of major issues we experienced throughout our stay at this “4 star” resort. To keep this letter as...More

2  Thank shariserichards
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$67 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Puerto Vallarta
#39 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$67 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Puerto Vallarta
#39 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1036)
Pool & Beach (274)
Room & Suite (270)
Dining (105)
Amenities (32)
Family and Play Areas (14)
Business Centre & Event Rooms (13)
Questions & Answers
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Melissa J
15 May 2018|
Answer
Response from dalebrock9 | Reviewed this property |
They do offer day passes but I am unsure of cost. Sorry
1
Vote
36teacher
10 May 2018|
AnswerShow all 3 answers
Response from RSLII | Reviewed this property |
The gym was open to all.
1
Vote
TrevorTrevor
23 April 2018|
AnswerShow all 5 answers
Response from ericas123130 | Reviewed this property |
No. The older building is beach front with half facing the ocean and half facing the resort grounds. The new tower they have built is further back away from the beach in the middle of the resort
0
Votes
Room Tips
"Beachfront rooms are excellent"
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"Make sure you ask questions before you book this place"
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"Do not go there"
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"Request a room on the beach with a view of the ocean"
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