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Sunscape Puerto Vallarta Resort & Spa

Bookit.comUS$160*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$249*
US$160*
Great Deal
US$173*
US$186*
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Sunscape Puerto Vallarta Resort & Spa
Sunscape Puerto Vallarta Resort & Spa
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1,234 Reviews from our TripAdvisor Community

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Showing 826: English reviews
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Mpls.
Reviewed yesterday NEW

This all inclusive resort was formerly a Holiday Inn so the facility was reasonably priced and enjoyable. The food at buffets was good and there were options to order from a menu as well. The waiters were very friendly and aimed to please. The house wine was marginal. We were able to order a bottle of wine we enjoyed but...

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Thank Shelltravel2
Reviewed yesterday NEW

Visited 4/15-4/22 We really enjoyed PVR & the resort. Weather was PERFECT 80-85 everyday full sun (no rain). It’s true the resort is older and nothing fancy but it was lots of fun & clean. They did an awesome job decorating for Easter & had a bunny for the kids also set up an egg hunt. Even brought ponies for...

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Thank Teresa L
Edmonton, Canada
Reviewed 2 days ago NEW

Very delayed review! We had travelled here just after it had switched from Holiday Inn to Sunscape. We were worried with the reviews and went with no expectations. And to be honest thats the best way to do it! We were a group of 7 and had a blast for our first times in Mexico! Rooms were dated and food...

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Thank Sean M
Lethbridge, Canada
Reviewed 3 days ago NEW

We upgraded to sunclub and got lured into visiting this presentation. It was a timeshare and the people trying to sell it to us were very pushy and wouldn't let us leave for over 3 hours. We got vouchers for free tours for sitting thru this ordeal but I wouldn't recommend it to anybody. Our room was nice, the honeymoon...

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1Thank missjamiepopp
New York City, New York
Reviewed 4 days ago NEWvia mobile

Nice hotel. Room was adequate for myself and two young adults children. Our balcony view was spectacular and we had sweeping view of the ocean and the pool. The staff was extremely helpful. Great excursions of downtown, the mountains and natural habitat. Close and walking distance to downtown Puerto Vallarta.

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Thank Margaret S
Nanaimo, BC
Reviewed 5 days ago NEWvia mobile

Although this resort is listed as a 3.5 star, the staff make it a 5 star experience and if you upgrade to Sunclub. The staff are all so incredibly friendly and attentive. We found the service from all levels to be extremely good. When you check in they greet you saying "Welcome home" and they mean it! We like to...

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2Thank MTBmikeNanaimo
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Mike, We highly appreciate you taking of your time to share your kind review regarding your recent vacation. We can’t ask for more when reading such a positive feedback. It is so rewarding to read the unforgettable experiences our guests had with us and we thank you for giving us the opportunity to delight you with our unique service....

Reviewed 1 week ago

Wonderful vacation with my daughter. The hotel itself is nice...a bit worn but clean. The staff and service are amazing. Lalo and Christian as well as the rest of the entertainment crew keep activities going around the pool area, but are respectful if you'd rather just watch. Susi, Sandra, Miguel, Gustavo, Adan and Ernesto are several of the staff that...

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1Thank Sandy V
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Sandy, Thank you for choosing Sunscape Puerto Vallarta Resort & Spa as your preferred holiday destination, and providing us with your excellent review. We appreciate your comments and are delighted to hear you and your daughter had a wonderful stay. It makes us very happy to read that you enjoyed our activities, friendly staff and food area. Thank you...

Vernon
Reviewed 1 week ago

The meals were execellent the service was excellent . The only complaint we had that during our second week there was a group that set up on the beach area and played loud mpounding music until 11:00 PM to the ppoint we were unable to sit on our balcony and it was even difficult to listen to the TV in...

Review collected in partnership with this hotel
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1Thank L8473PNlynnw
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Guest, Thank you for staying at Sunscape Puerto Vallarta Resort & Spa in your recent visit to Puerto Vallarta. We are awed to read that you received a great service and enjoyed of our delicious food during your stay. We feel sorry to read that you were disturbed for an external situation and we thank you for letting us...

Bakersfield, California
Reviewed 1 week ago

Very clean, very attentive staff! Enjoyed our stay here! Food/restaurants could improve menu but overall ok, Rooms are kinda dated but comfortable, would of liked to see more selection of food in the cafe that stayed open 24hrs, they only had coffee n cookies, since all other restaurants closed by 10-11. Spa was out of service, which was a dissapointment,...

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Thank mariarH10EJ
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Maria, Thank you very much for staying with us and taking the time to post your review. It was a pleasure to host you, and we are glad to hear that you loved the excellent service from our staff! We thank you for letting us know the areas where we can improve and you can be assured that we...

Clairmont, Canada
Reviewed 1 week ago

The staff is what makes this hotel. The rooms are little outdated and the doors slam shut which could be fixed, but overall very clean and very polite staff food was good not exceptional but good...the main bar was the highlight for us the staff was phenomenal and a lot of fun shout out to Tania, Marisol, Manvel and the...

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3Thank leonhanson78
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Leon, Thank you for choosing us and for your kind review! It was a pleasure to host you, and we are happy to confirm that you were satisfied with our minibar , food, and friendly staff. At the same time, we appreciate your observations regarding our areas of opportunity, as we are always in the best disposition to improve,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 320 guestrooms and suites feature a private furnished balcony with stunning views of the bay, a mini-bar, air conditioning and a flat screen TV. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun(R) getaway where everything isincluded. Take advantage of the Explorer's Club for Kids, ages 3- 12, offers daily supervised land and water activities, live music and local entertainment, reservation free dining options, bars serving international and domestic brand beverages and much more! And Sunscape's family friendly approach to vacations will also include a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids, connecting rooms a Core Zone Teens Club for ages 13 to 17 and more! ... more   less 

Additional Information about Sunscape Puerto Vallarta Resort & Spa

Address: Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico (Formerly Holiday Inn Resort Puerto Vallarta)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €139 - €357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Puerto Vallarta Resort & Spa 3.5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotwire, Travelocity, Hotels.com, Priceline, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sunscape Puerto Vallarta Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico
Hotel Style:
#23 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Vallarta Resort & Spa staff and other travellers.
337 questions
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Questions? Get answers from Sunscape Puerto Vallarta Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to have a better ocean/bay view”
776teresal, 26 Apr 2017 | Read review
“Ask for a room on the west side if you want a view of the mountains.”
633sandyv, 20 Apr 2017 | Read review
“Check the pipes in showers and sinks. Not draining properly.”
dawndillard11, 17 Apr 2017 | Read review
“Pay extra and get the two story suite!”
, 17 Apr 2017 | Read review
“higher floors are quieter.”
marilynb569, 16 Apr 2017 | Read review
5 of 5
Bookit.com
US$160* /night
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Booking.comUS$186
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Prices are for 1 room, 2 adults
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