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Sunscape Puerto Vallarta Resort & Spa

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Sunscape Puerto Vallarta Resort & Spa
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1,125 Reviews from our TripAdvisor Community

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Showing 751: English reviews
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Colorado Springs, Colorado
Reviewed yesterday NEW

This was our first "all-inclusive" vacation and we LOVED it. We did a few excursions, but this trip was mostly for relaxation. If that is your goal, all-inclusive is the way to go! We've done other vacations where we did a lot of excursions and wanted to go off-site to experience the local culture, in that case, I would not...

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Thank bobbyl137
Freedom, Wisconsin
Reviewed 2 days ago NEW

The service was top notch from bartenders, servers, and housekeeping. Food For the most part was tasty. The problem was variety we didn't see any shrimp and fish was same dish day after day. The burger in the Seaside cafe was so thin I had all bun no meat(like a kids burger on an adult bun). Would not stay here...

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1Thank Lynnvandehey
Reviewed 2 days ago NEWvia mobile

Where do I even begin! When we arrived everything seemed ok for about the first day and then everything got worse day by day. The rooms seemed dirty to me and very out dated. Didn't even want to take my shoes off because the floors were filthy. Staff wasn't very friendly and seemed like they hated their jobs. Also, no...

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Thank Amethyst M
Calgary, Canada
Reviewed 3 days ago NEW

We spent 10 days in Puerto Vallarta at the Sunscape Resort. We arrived around 2 pm in the afternoon and were greeted right away by the Sunscape Club team, we were offered drinks and something to eat; as we filled out our paperwork we were asked if we were interested in any excursions which we said we were, so they...

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1Thank CLL78
spring, tx
Reviewed 3 days ago NEW

Booked through a travel group and not their fault. Requested a king bed & understand that isn't a guarantee. We probably booked late October for a March '17 stay. No king beds available at check-in. I told the lady receptionist that we wanted a king bed, as high and far away as possible from the elevators. She put us on...

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Thank springtx249
Dallas, Texas
Reviewed 3 days ago NEW

We stayed here in late March 2017. I'll just make a list of things that worked and things that didn't. I would never stay here again. I've stayed at a few all inclusives and I've been to Puerto Vallarta before, and this was the worst I've experienced. The Pros are short: 1. Nice beach. The sand is soft and it's...

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Thank sweethearttx
Phoenix, Arizona
Reviewed 3 days ago NEW

Sunscape is nice resort. There are plenty of things for children to do in their own private area. Teens had an area. Adults were well taken care of by the pool. We booked it as a time-share and did the all-inclusive package. This was acceptable, not that we had a choice, due to time-share requirements, Restaurants were better than the...

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1Thank Walt P
Reviewed 3 days ago NEW

My wife and I returned from a week at Sunscape yesterday. I'll start with the positives: +The location is convenient for getting into Puerto Vallarta (Malacon, Old Town) and taking day trips north (Sayulita, for example). +The beach is clean, golden sand, and there is a yellow-buoyed swimming area. +The food, especially at the Seaside Grill, is tasty and did...

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Thank Steve W
London, United Kingdom
Reviewed 3 days ago NEW

went to sunscape on the 15th march for 10 days. great room great sea views ,,enjoyed the food plenty of beds but lots get taken on the beach. Most of the staff were great many thanks to Ana Valarie Rene Rocio.. got to say a big thanks to Cody McKenzie Jo amethyst Casey ally who helped make my holiday. beach...

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1Thank ronald b
Reviewed 4 days ago NEW

I went with a friend and we stayed at Sunscape for a week mid-March. We were very impressed with all of the employees who really went out of their way to make sure you were having a great vacation. In the buffet restaurant Miguel, a waiter, along with Diego & Fernando, were exceptionally attentive. The hotel itself is still a...

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2Thank npandz

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 320 guestrooms and suites feature a private furnished balcony with stunning views of the bay, a mini-bar, air conditioning and a flat screen TV. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun(R) getaway where everything isincluded. Take advantage of the Explorer's Club for Kids, ages 3- 12, offers daily supervised land and water activities, live music and local entertainment, reservation free dining options, bars serving international and domestic brand beverages and much more! And Sunscape's family friendly approach to vacations will also include a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids, connecting rooms a Core Zone Teens Club for ages 13 to 17 and more! ... more   less 

Additional Information about Sunscape Puerto Vallarta Resort & Spa

Address: Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico (Formerly Holiday Inn Resort Puerto Vallarta)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €138 - €431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Puerto Vallarta Resort & Spa 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico
Hotel Style:
#23 Spa Hotel in Puerto Vallarta
#31 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Vallarta Resort & Spa staff and other travellers.
309 questions
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Questions? Get answers from Sunscape Puerto Vallarta Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor or higher if you want a king you must say at booking.”
 of 5 bubbles Lynnvandehey, 28 Mar 2017 | Read review
“Rooms on the east side are larger and have the best views.”
 of 5 bubbles CLL78, 27 Mar 2017 | Read review
“Demand a high floor. Rooms have a better view, even though you still overlook their lobby building, etc below.”
 of 5 bubbles springtx249, 27 Mar 2017 | Read review
“We had room 123 on the first floor. Our chaise chair were right outside our room with a view of pool and ocean.”
 of 5 bubbles 790waltp, 27 Mar 2017 | Read review
“Rooms overlooking the pool are rather loud, but they also have the ocean view.”
 of 5 bubbles K9595XQstevew, 27 Mar 2017 | Read review
5 of 5