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Sunscape Puerto Vallarta Resort & Spa

Traveller (1747)
360
Panoramas (21)
Pool & Beach (336)
Certificate of Excellence
Overview
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Blvd. Francisco Medina Ascencio Km. 3.5 Zona Hotelera Norte, Puerto Vallarta 48333 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Additional information
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Offers from Sunscape Puerto Vallarta Resort & Spa
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,555)
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1,504 results
Traveller rating
526
493
279
109
97
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LanguageEnglish
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526
493
279
109
97
Show reviews that mention
All reviews tiki taco sun club seaside grill da mario italian restaurant world cafe the holiday inn coco cafe entertainment staff puerto vallarta resort swim up bar ocean view fire show beach area lounge chairs kids club mexican night
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1 - 5 of 1,504 reviews
Reviewed yesterday

I'm going to give an honest review here with the intention of helping other travellers really find the resort/ experience their looking for. First, I'm 23 and I went with 7 other people ages 52,29,21,25,27,23,and 27. I've been to Mexico about 5 other times and...More

Date of stay: January 2019
1  Thank TBailey123
Reviewed yesterday

I just can't believe there are anything than perfect reviews. But that is what the site is about is personal opinions. I however, love this place. I just came back and we had the time of our lives. To the point I can't wait to...More

Date of stay: January 2019
3  Thank Tim H
Reviewed yesterday via mobile

I have very few complaints about our stay. Honestly the reviews people post here are harsh and not anywhere near the experience that we had. We upgraded to the sunclub and were very impressed with the extras. Only once did we have an issue finding...More

Date of stay: January 2019
4  Thank dennielc
Response from Sunscape P, eConcierge at Sunscape Puerto Vallarta Resort & SpaResponded yesterday

Dear dennielc, Thank you for taking the time to write a review about your stay in our resort. It was a pleasure being your hosts during your recent gateway to Puerto Vallarta. We are glad you enjoyed the benefits of upgrading to Sunclub and we...More

Reviewed 2 days ago

As it was our first time in Mexico, we went with open minds and experiences from many other hotels. Sun club check-in was great. Booked the romantic suite which was a disappointment! Great view from the patio but that's about it. Very basic room with...More

Date of stay: January 2019
2  Thank Robert D
Reviewed 2 days ago

Once you clear customs go directly to the street for transportation . Timeshare Vultures are ruthless at airport Puerto Vallarta . At the Sunscape Hotel the first room assigned to us was on the 4th floor. The 4th floor had an odor. We expected an...More

Date of stay: January 2019
3  Thank wmcc1959
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About
Description
Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and More only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 320 guestrooms and suites feature a private furnished balcony with stunning views of the bay, a mini-bar, air conditioning and a flat screen TV. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun(R) getaway where everything isincluded. Take advantage of the Explorer's Club for Kids, ages 3- 12, offers daily supervised land and water activities, live music and local entertainment, reservation free dining options, bars serving international and domestic brand beverages and much more! And Sunscape's family friendly approach to vacations will also include a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids, connecting rooms a Core Zone Teens Club for ages 13 to 17 and more! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Room Service
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
320
Price range
US$155 - US$346 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Resort Puerto Vallarta
Also Known As
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
,
Puerto Vallarta Holiday Inn
,
Holiday Inn Puerto Vallarta Mexico
Location
Mexico > Jalisco > Puerto Vallarta
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
320
Price range
US$155 - US$346 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Resort Puerto Vallarta
Also Known As
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
,
Puerto Vallarta Holiday Inn
,
Holiday Inn Puerto Vallarta Mexico
Location
Mexico > Jalisco > Puerto Vallarta
Photos
Traveller (1,747)
Room & Suite (348)
Pool & Beach (336)
Dining (255)
Amenities (28)
Family and Play Areas (17)
Business Centre & Event Rooms (14)
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Questions & Answers
Ask a question
alcatmarie
11 January 2019|
AnswerShow all 10 answers
Response from AshLiverpool | Reviewed this property |
Guys we just got back today! It’s not as bad as all is saying it’s a beautiful hotel with friendly staff location is amazing! It’s very clean fantastic for families! Food is your average typical all inclusive I struggled... More
4
Votes
Piedpiper7373
Really saddened to see all the bad reviews of late, we have been many times to Mexico, twice last year to this hotel ( Feb and October ) with children 9 and 15yrs ... we are returning over April staying 2 weeks this time, we can’t understand what’s gone so wrong?? Management - was changing I’m guessing November last year, the current manager moving to another AM resort (managers circulate generally as part of their contract) , we were in Sunscape late October 18 and he had one month left. We use Sunscape as a base, no mistaking the hotel is really old, that said it was a great base to be; Location is excellent 85 peso’s to old Vallarta The Staff were honestly 5star, they couldn’t have been lovelier, more helpful, friendly or professional. The rooms we’ve had were simple But really clean, no mold. The breakfast was freshly cooked ( we go early because in AI packages going early gets the best, service, choice of tables and food while it’s freshly served. Barefoot grill was lovely easy lunch and we also like the Mexican, get the waiter to serve a Mexican coffee, or make fresh tablesise guacamole. We’re not big on entertainment, but the guys were excellent, same staff over the year and they all remembered us, which was really nice. Views are amazing, the resort was really clean I’ve never seen a pool attendant work harder. The gardens are immaculate... I can’t work out what’s fine so wrong- the reviews over Christmas were good? PV has amazing restaurants, so we often go out to eat in the evening, the Malecon is a great place to go. If something significant has changed perhaps someone could post an honest updated review, because we had two beautiful holidays ... we’ve stayed in some very sparkly high end hotels in the Caribbean but the experience left me a-little cold .... this isn’t a five star hotel but it doesn’t mean you can’t have a five star holiday .... to everyone heading out there sooner than us .... Safe travels ...
10 January 2019|
AnswerShow all 6 answers
Response from Laura K | Reviewed this property |
We’re booked to return in mid-Feb and I’m starting to get nervous as well. I’ve never seen such a dramatic turnaround in guest reviews. We were there in Mar 2018 and had a wonderful experience. If there’s new management... More
2
Votes
alcatmarie
10 January 2019|
AnswerShow all 3 answers
Response from Laura K | Reviewed this property |
Not sure that contacting the corporation will provide any fast solution. There are some changes with the condo rentals at this location and I've heard there has been a recent change in management at the hotel itself. There... More
0
Votes
Room Tips
"corner suite"
timhM851UX
2 days ago
Read review
"dont bother with romantic suite, not worth the extra money!"
robertdX5726SD
3 days ago
Read review
"ask ask ask"
wmcc1959
3 days ago
Read review
"Don't stay here"
928victoriav
1 week ago
Read review
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