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Casa Velas

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Casa Velas
Casa Velas
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1,468 Reviews from our TripAdvisor Community

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Showing 1,282: English reviews
New York
Reviewed 13 December 2012

My wife and I visited Casa Velas in November of 2010 and fell in love with the setting, food, service, employees, and quality...totally exceeded all expectations... and we are world travelers! We liked it so much that we came back a month later with our adult children as our christmas gift to each other. Since then we returned again in...

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2Thank travelpearls777
Edmonton
Reviewed 11 December 2012

Seven of us enjoyed a week at Casa Velas and the only downside was the weight we gained. It is a nice boutique hotel with very comfortable suites and truly excellent meals. A great relaxing vacation for all seven of us. The quiet pool area is a great place to actually finish the book you brought on vacation...

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2Thank dowbiggin
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest Thank you very much for expressing your opinion about your stay with us at Casa Velas Hotel Boutique, it is always a pleasure to know that we have exceeded our guest’s expectations on regards of the service provided by our dedicated staff and the food quality at the property. We look forward to having the opportunity to welcome...

Calgary
Reviewed 10 December 2012

We went to Casa Velas for the first time in the Fall of 2011 and had the most wonderful trip. Came back this year wondering if we would like it just as much the second time. Well, there was no need to worry! Again, we had a fantastic time. We can not say enough good things about our Home away...

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Thank Christine P
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. Thank you for giving us the opportunity of being your host, want to thank you greatly for taking the time to share your great experience with us at Casa Velas, thank you very much for your high comments on our services and our restaurants, has always been our main purpose to provide a service that exceeds expectations and...

Reviewed 10 December 2012

We had a wonderful time in Puerto Vallarta at Casa Velas. The staff were exceptional. The food was well-prepared. My only critique would be that they should expand their dinner menu. If you are looking for a peaceful, scenic spot in Pto Vallarta, this is it.

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2Thank ChrisBuckley1978
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. We appreciate very much your high opinion of our premises and the service you always receive from our staff. It is so important for us to know our guest’s opinions and realize that we, as a team, are accomplishing our most important mission, which is exceeding our guest’s expectations. Thank you again for expressing your opinion and it...

Keizer, Oregon
Reviewed 9 December 2012

We have a condo in the Marina and have breakfast on a regular basis at the hotel. Best breakfast in PV by far. The hotel gave us a VIP card that allows us to also use the beach club for lunch and occasionally dinner. We can walk down the beach from our condo.The menu is very interesting with excellent sushi...

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Thank william007_60
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. We are so grateful for considering Casa Velas as your favorite destination. Thanks for your positive comments on our service and beach club. Our commitment is to meet and exceed your expectations and special requirements, thank you very much for your preference and beautiful comments. Receive a warm greeting from Casa Velas. ANGEL GARCIA V. Chief Concierge Casa...

New York City, New York
Reviewed 2 December 2012

We have traveled throughout Mexico for the past 25+ years, and hands down... Casa Velas surpassed our expectations Wonderful service Wonderful staff Wonderful beach club Wonderful ambience Wonderful food

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2Thank JMosko
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest. Thank you for sharing your thoughts and experiences at trip advisor; for us, all our guests are unique and each one of you are the most important one and our intention is to make you feel that way. Casa Velas, a boutique luxury hotel and ocean club located on the Marina Vallarta Golf Course has earned in overall...

Washington State
Reviewed 19 November 2012

We loved every single detail, every single moment of our 6 days at Casa Velas. The staff was impeccably professional, courteous, personable and helpful. They knew us by name, and quickly mastered our food and drink preferences. We ordered suite service in the wee hours of the morning nearly every night. On our last night, I wasn't feeling hungry and...

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3Thank Wife&Mom
Chapala, Mexico
Reviewed 17 November 2012

Oct 23-27, 2012 Casa Velas PV Much needed Pampering Retreat! We arrived at our home away from home Casa Velas about 2pm after an uneventful ride from Guadalajara. Lluvia and Carolina checked us in while we sat on the lobby couches with a drink of our choice, cerveza for hubby and Jamaica for me. Jorge and Christian the bell boys...

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4Thank bezerk
Pittsburgh, Pennsylvania
Reviewed 12 November 2012

I thought I died and went to heaven at Casa Velas. I am so glad we chose to come here for our honeymoon. The immaculate grounds, the best service I've ever experienced in my life, the serene atmosphere, the five star food... every single thing about the place not only exceeded my expectations, but totally blew me away. Every single...

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3Thank Shannon53449
Calgary, Canada
Reviewed 31 October 2012

5star service, grounds, staff. Most wonderful place weve ever stayed! We hope to return ther soon. It is HIGHLY recommended. Every review is correct &true...you will not be disapointed! Peacocks....goldfish...turtles... (all descreet-in ponds& serenly placed) fantastic.

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7Thank Jolinda L

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €399 - €957 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Spa Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
108 questions
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Toronto, Canada
over a year ago

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Questions? Get answers from Casa Velas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We preferred the upstairs rooms for more privacy. Our balcony overlooked the patio of the room below us.”
  • Our balcony was private and the tropical view delightful.
  • Bathroom comes with upscale French toilettries
  • The bed is one of the most comfortable I have ever slept in!
  • Relaxing on our sunny balcony.
  • There is a whirlpool tub on the other side of the bathing area.
 of 5 bubbles rebeccarealtor, 12 Feb 2017 | Read review
“I like the villas in what is known as village with plunge pools, but any room is nice.”
  • looking out our room
  • balcony with jacuzzi
  • flowers on balcony
  • Pam headed to dinner
  • Maryanne ready for dinner
  • Peacock mating ritual at front door
 of 5 bubbles bezerk, 11 Feb 2017 | Read review
“Our room was wonderful and never heard a complaint from any guest. ”
 of 5 bubbles 522darrellb, 9 Feb 2017 | Read review
“We had a room on the second floor, which I prefer as I don't have someone above me.”
  • Balcony from our room
 of 5 bubbles SFOMUC, 8 Feb 2017 | Read review
“We enjoyed being on the end as it was very quiet.”
 of 5 bubbles renosooner, 16 Jan 2017 | Read review
5 of 5