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Traveller (1822)
Room & Suite (755)
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Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach club”(669 reviews)
“plunge pool”(131 reviews)
“sister resort”(104 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Casa Velas
Offers & Announcements: Transportation 🏨 - ✈️
Offers from Casa Velas
Offers & Announcements: Transportation 🏨 - ✈️
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Reviews (1,709)
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1,484 results
Traveller rating
1,277
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1,277
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All reviewsbeach clubplunge poolsister resortgrand class suiteemiliano restaurantshort shuttle ridemain resortboutique hotelour honeymoonshrimp burritovista vallartalobby barhotel poolan adults only resortall inclusive resortgourmet foodaqua bar
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681 - 685 of 1,484 reviews
Reviewed 31 August 2014

We stayed here eight days during the low season. A great time of year if you can stand the humidity because you have the run of the place, with only twenty to thirty other guests present. While we are not particularly sociable, we found ourselves...More

7  Thank RamblinDogs
Response from casavelasmanagement, General Manager at Casa VelasResponded 1 September 2014

Why thank you so much for your personal and insightful observations. The personalized service that you encountered throughout your eight days with us certainly seemed to be the theme and highlight of your vacation. The extra unexpected gestures that you came upon such as our...More

Reviewed 30 August 2014

Excellent! Good service, excellent rooms, food, people, installations, combined with outstanding service... Brother hotel at beach front is also excellent. Pirivate beach club with all inclusive is awesomeMore

Review collected in partnership with this hotel
1  Thank Vicente G
Response from casavelasmanagement, General Manager at Casa VelasResponded 1 September 2014

Thank you very much Vincente for your tremendous approval of our hotel, cuisine and service. Providing excellence in all aspects of your stay is a goal that we take seriously and we work diligently each day to accomplish that goal. I hope that you will...More

Reviewed 29 August 2014

We absolutely loved the hotel. It is a truly boutique, all inclusive, and unique experience. The hotel staff was extremely attentive and seemed to really enjoy their jobs. We got to know several of them on a first name basis and almost all of them...More

2  Thank Erica R
Response from casavelasmanagement, General Manager at Casa VelasResponded 1 September 2014

Thank you very much Erica for gracing our lovely hotel with your presence and your flair for the best. I believe that you explained very well the benefits of vacationing in a boutique hotel. The personalized and professional service and attention that our astute clients...More

Reviewed 28 August 2014

I won't bore everyone with restating that the "boutique resort" is very nice. The diamond of the resort is the staff. Upon arrival, Jorge greets you with a truly genuine smile and offer to help you with ANYTHING you need during your stay. He made...More

2  Thank almtyr0b
Response from casavelasmanagement, Owner at Casa VelasResponded 30 August 2014

As Vice President of Velas Resorts I do wish to first of all thank you for bringing your concerns and observations to my attention. As a progressive and communicative company I find it very troubling the lack of response to your petitions during your recent...More

Reviewed 26 August 2014

My 17 year old daughter and I just returned from a short stay at the Casa Velas. Upon arrival, we were treated to the 5 minute neck massage that every guest receives. What a treat! The staff is so warm and welcoming and went above...More

4  Thank SRB882014
Response from casavelasmanagement, Gerente at Casa VelasResponded 28 August 2014

I thank you very much for having chosen Casa Velas as your place of relaxation with your daughter. If your goal was to relax, be pampered, dine exquisitely and enjoy some quality family time together I believe that we were able to help you accomplish...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Breakfast included
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Golf course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$412 - US$711 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$412 - US$711 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1822)
Room & Suite (755)
Pool & Beach (417)
Dining (286)
Amenities (45)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
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DMarrara
10 May 2018|
AnswerShow all 3 answers
Response from Luis A | Property representative |
0 Votos Dear DMarrara, Staying at Casa Velas you are able to play at Marina Golf Course and Vista Vallarta Golf Club that has two Golf Courses, Weiskopf and Nicklaus. Green fees are included; but Golf cart fee and club... More
1
Vote
Google Translation
debbeut
7 May 2018|
AnswerShow all 2 answers
Response from Luis A | Property representative |
Dear Debbeut, Greetings from beautiful Casa Velas. Marina Vallarta is a secure area to walk at night. If you need recommendations where to go or what to do, please contact our Concierge on site who can give you the best... More
0
Votes
Google Translation
RLY59
30 April 2018|
AnswerShow all 5 answers
Response from Luis A | Property representative |
Dear Rly59, Greetings from beautiful Casa Velas. Our suites that have balconies and/or patio are Gran Class, Gran Class Plus and our Ambassador Suites; our other type of suites comes with a small balcony.
0
Votes
Google Translation
Room Tips
"We upgraded to get a private pool in our room."
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"There are no"
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"Excellent room with a great balcony."
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"Don't be shy , if you would like something special in your room(snacks,drinks,room service) just ask they..."
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