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Casa Velas

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Casa Velas
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1,529 Reviews from our TripAdvisor Community

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Showing 1,336: English reviews
SF Bay Area
Reviewed 18 September 2013

This is the second time at Casa Velas for me. This time was just as good as the first time. Everything from the room to the food and the service was just excellent. The staff is awesome. Just go there and be pampered!

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Helpful?
2Thank Nancy D
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Absolutely delighted to know your second visit was excellent, we are very happy in Casa Velas to know we accomplished our goal making you feel at home and pampered, we look forward to the third greatest vacation. Best Regards, Denisse Gonzalez Chief Concierge YOUR HOME AWAY FROM HOME Tel:(322) 226 66 80 ext: 6650

Portland, Oregon
Reviewed 16 September 2013

Despite unpredictable September weather, Casa Velas met and surpassed all of our expectations. Like most other reviewers, we found the staff to be absolutely amazing and the resort immaculate and beautiful. We normally visit the Cancun/Playa del Carmen area, most recently staying at the Grand Velas in the Riviera Maya a year and a half ago. I have never been...

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7Thank PdxTraveler44
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Warm greetings from home, amazing just lovely to read your experience we thank you very much for taking the time to write and describe each moment detail by detail. It’s a pleasure to read this out loud to all the staff, we are honored to know we exceeded your expectations making your vacation a time to always remember...

Boise, Idaho
Reviewed 6 September 2013

From the moment we walked in the door, I could tell something was different. We didn't have to wait in line to get checked in, we were seated on a comfortable couch, offered a cool hand towel and promptly delivered a couple of drinks without even asking. They came over to us and checked us in on the couch! From...

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11Thank Marty J
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, It’s a great pleasure to read your review a thrill to all the staff and myself to know your vacation became a memorable and wonderful unique experience, thank you so much for taking the time to share your delightful moments in trip advisor, we highly appreciate it, and we look forward to another great experience in your home...

Washington, Missouri, United States
Reviewed 1 September 2013

Casa Velas was the best of service, food, and relaxation. My husband and I had the beach club to ourselves due to the rainy season, but plenty of sun for us to enjoy the beach and the pool! The staff was amazing and they felt like family by the end of our week. We enjoyed getting to know them and...

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Helpful?
Thank Teresa B
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Warm Greetings from Your Home away from Home. We appreciate the time you have taken to share your experience it’s a pleasure to read your wonderful review. We look forward on hosting you again in the near future. Best Regards, DENISSE GONZALEZ Chief Concierge YOUR HOME AWAY FROM HOME Casa Velas T:+52 (322) 226 6680 Ext.6650 T:DIR +52...

Reviewed 31 August 2013 via mobile

I travel all over the world as I work in the tourism industry. Every time I'm in Puerto Vallarta I stay in Casa Velas. Fantastic service, personal, classy, yet not pretentious . If you want to be away from the crowds, get pampered, eat great and feel at home, stay in Casa Velas

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Helpful?
3Thank Igerardo
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Muchas Gracias!! It’s a great compliment to know you have chosen Casa Velas as your Home away from Home year after year. We are honored and very thankful and we look forward to another great experience. Best Regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52 (322) 226 6680 Ext.6650 T:DIR +52 (322) 226 6691

California
Reviewed 28 August 2013

We just finished our first week at Casa Velas Resort and hope it will not be our last. We originally hesitated about this location because it was not on the beach. It turned out to be the best of both worlds. Our "room" was two stories with a terrace and our own backyard and pool on the golf course giving...

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5Thank RamblinDogs
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, What a lovely review from all the staff here in Casa Velas, we thank you for sharing your lovely experience and comments, we are so thrilled to know we excited your expectations making your vacation once in a lifetime experience, we truly look forward on hosting you again in the near future Casa Velas will always be your...

Northbrook, Illinois
Reviewed 27 August 2013

My husband and I travel a lot and have been to places all over Mexico and the Caribbean. We like smaller resorts and specifically for this trip wanted to relax. Casa Velas was truly delightful. Small boutique resort all-inclusive that has a stunning property, nice rooms and great food. We liked that it was close to the airport, so after...

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2Thank EricaSimek
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Casa Velas appreciates the time you have taken to provide us your comments and observations, we are very happy to know you had a wonderful vacation, and look forward to another great experience Best Regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52 (322) 226 6680 Ext.6650 T:DIR +52 (322) 226 6691

Chapala, Mexico
Reviewed 25 August 2013

July 27 - Aug 3, 2013 Casa Velas, As always the Best! What a treat it was to see the scrolled iron gates of the entrance to Casa Velas after spending a week at Dreams in PV and getting violently ill. I was not quite recovered but hubby was. Check in as usual went smooth and without a glitch. We...

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3Thank bezerk
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Casa Velas is delighted to read such a beautiful and detail review, it’s truly an honor to know we excited your expectations and that we were able to assist you and help at all times. It’s always a pleasure to help our guest and make them feel at home; Comments like yours inspire us to continue with our...

Puerto Vallarta, Mexico
Reviewed 24 August 2013

We stayed at Casa Velas two weekends in July 2013. We liked it so much the first time, we went back two weeks later. We will definitely be back, and often. Wish we were there now! Located in a quiet, upscale residential neighbourhood, Casa Velas is surrounded on 3 sides by a golf couse (Marina Golf). As has been mentioned...

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3Thank careyeroslib
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Warm Greetings from “Your Home Away From Home” Casa Velas truly appreciates the time you have taken to share your beautiful and lovely experience. We are so thrilled to know you decided to come back to enjoy the harmony and relaxation that only Casa Velas can provide. I would like to mention that reviews like yours, gives us...

dallas, texas
Reviewed 20 August 2013

I have traveled to numerous great hotels and rersorts around thne world but found Casa Velas the most outstanding of them all. The staff was always present to assist, house keeping was very efficient, food was outstanding, the grounds were immaculate and great service no mater what you needed. Special thanks to Denisse Gonzalez, Chief Concierge, who made sure all...

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Helpful?
1Thank acsoulman
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest, Warm Greetings from sunny Casa Velas!! we are very thankful for your amazing review from all of the staff and myself GRACIAS! We loved hosting you and assisting you at all times, we truly look forward to another great experience. Casa Velas will always be your home away from home Best Regards, Denisse Gonzalez Chief Concierge YOUR HOME...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €347 - €621 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Spa Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
125 questions
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Questions? Get answers from Casa Velas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms in the main building better for absolute dead quite. I heard an occasional loud conversation late at night on 2nd floor.”
iand490, 9 May 2017 | Read review
“upper floor with a plunge pool is great”
BobD855, 29 Apr 2017 | Read review
“I recommend that if you have any particular room needs or wishes, contact the hotel before-hand to ensure that you get what you want.”
meihan93, 28 Apr 2017 | Read review
“We had a master suite with a plunge pool both times and absolutely love it!”
nwells3, 25 Apr 2017 | Read review
“There are no bad rooms”
Nmlois, 20 Apr 2017 | Read review
5 of 5
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US$421* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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