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Traveller (1812)
Room & Suite (753)
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Overview
  • Excellent88%
  • Very good8%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach club”(663 reviews)
“plunge pool”(130 reviews)
“sister resort”(103 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Casa Velas
Offers & Announcements: Package Deal
Offers from Casa Velas
Offers & Announcements: Package Deal
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,703)
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1,481 results
Traveller rating
1,275
122
44
23
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1,275
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17
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21 - 25 of 1,481 reviews
Reviewed 2 weeks ago

My husband and I celebrated out 20th wedding anniversary at Casa Velas. The resort was beautiful but what really stood out for us was the staff. Everyone was so warm and welcoming and the service outstanding.More

Review collected in partnership with this hotel
Thank Jen6951
Response from Luis A, Director General at Casa VelasResponded 2 weeks ago

We are honored that you chose Casa Velas as the setting in which to celebrate your milestone, 20th wedding anniversary. There are, of course, many destination options to decide amongst. But once you are a guest of ours, you become a priority for us as...More

Reviewed 2 weeks ago

I cannot say enough good about Casa Velas. The service, the staff, the rooms, the grounds, the food. All of it - absolutely fabulous. The only complaint is no matter how long you get to enjoy Casa Velas, its never enough. I will see you...More

Review collected in partnership with this hotel
Thank divinejewel
Response from Luis A, Director General at Casa VelasResponded 2 weeks ago

For us, it is marvelous that you are committed to returning to Casa Velas to continue where you left off, and allow us to wow you with our trademark elegance in service. And add in our 5-Star culinary program, comfortable suites, and refined landscaping, and...More

Reviewed 3 weeks ago

Casa Velas is a jewel. We found it on the Alaska Airlines vacation site. First, it's nice and close to the airport and you'll be at the hotel within 10 minutes of getting in your ride. Second, there is no repeat no timeshare sales when...More

Thank Craig P
Response from Luis A, Director General at Casa VelasResponded 2 weeks ago

Craig, I cannot thank you enough for taking the time to beautifully chronicle your feelings and the day-to-day comforts that you experienced during your lovely time with us. There have been many reviews and comments written by our affluent clientele over the years, but one...More

Reviewed 3 weeks ago

No need to go on about how spectacular this resort is. Everything positive that has been written is true.It is 5 star all the way. The only negative that I have, but I didn't hear anyone else even notice, is that the under water pool...More

Thank e w
Response from Luis A, Director General at Casa VelasResponded 3 weeks ago

As director, I am highly pleased that you found the entire Casa Velas experience to be worth every penny, and that your very own personal perceptions matched many of those who have previously reviewed our resort. I find your suggestion on our pool lights to...More

Reviewed 4 weeks ago

If you are looking for a restful resort where you are pampered beyond belief, look no further. The staff works extremely hard to make sure everyone is happy. The grounds and hotel are amazingly beautiful. They have a golf course and access to a beach...More

1  Thank mas60626
Response from Luis A, Director General at Casa VelasResponded 3 weeks ago

I cannot thank you enough for making a special place in your heart for Casa Velas, its talented staff, and the enchanting memories that you take with you. Your beautiful words leave a warm impression on us because of the special person that scribed them....More

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Most Booked Properties in Puerto Vallarta, Mexico
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Breakfast included
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Golf course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$403 - US$667 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$403 - US$667 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1812)
Room & Suite (753)
Pool & Beach (415)
Dining (286)
Amenities (45)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
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DMarrara
10 May 2018|
AnswerShow all 3 answers
Response from Luis A | Property representative |
0 Votos Dear DMarrara, Staying at Casa Velas you are able to play at Marina Golf Course and Vista Vallarta Golf Club that has two Golf Courses, Weiskopf and Nicklaus. Green fees are included; but Golf cart fee and club... More
1
Vote
Google Translation
debbeut
7 May 2018|
AnswerShow all 2 answers
Response from Luis A | Property representative |
Dear Debbeut, Greetings from beautiful Casa Velas. Marina Vallarta is a secure area to walk at night. If you need recommendations where to go or what to do, please contact our Concierge on site who can give you the best... More
0
Votes
Google Translation
RLY59
30 April 2018|
AnswerShow all 5 answers
Response from Luis A | Property representative |
Dear Rly59, Greetings from beautiful Casa Velas. Our suites that have balconies and/or patio are Gran Class, Gran Class Plus and our Ambassador Suites; our other type of suites comes with a small balcony.
0
Votes
Google Translation
Room Tips
"We upgraded to get a private pool in our room."
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"There are no"
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"Excellent room with a great balcony."
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"Don't be shy , if you would like something special in your room(snacks,drinks,room service) just ask they..."
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