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Casa Velas

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1,439 Reviews from our TripAdvisor Community

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Showing 1,256: English reviews
oklahoma
Reviewed 2 days ago NEW

We celebrated our 45th anniversary at Casa Velas earlier this month. I had read many of the TA reviews and chose this property based on the numerous positive reviews. Believe the positive reviews. This place was perfect for us. Rather than repeat all the information in other reviews I will try to summarize our experience. Check-in. Quick and pleasant. Room....

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3Thank renosooner
Burleson, Texas
Reviewed 1 week ago via mobile

There aren't enough things to say about how wonderful our trip was to this resort. The hotel staff were so kind and attentive. The food was perfection. The atmosphere was relaxing and beautiful. We had a situation arise with our hot water in our room, and the staff quickly worked to resolve it. We just couldn't be happier and we...

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3Thank grzywinskia
Reviewed 1 week ago via mobile

Nice room and pool- but extra charges for all inclusive $750 room- outrageous! Charge for en suite internet, $25 charge to use steam room, sauna, shower for gym- which did not open until 7AM. Pool closed at 7 PM- convenient for hotel to enforce dinner time dress code- guests have to be shuttled to a sister, much cheaper hotel with...

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10Thank Sally Z
Virginia
Reviewed 1 week ago via mobile

First, this was our second choice, so we arrived in comparison mode. On arrival we were given fruit juice in a fluted glass. The lobby was beautiful, and checking was quick. I'm home now reflecting on Casa Velas which has become our new first choice. We thought that we wanted a beach, we were surprised how convenient it was to...

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3Thank Memrnc4
Ottawa, CA
Reviewed 1 week ago

This was our second visit to Casa Velas. We enjoyed it so much on our first 5 day visit that we booked a longer stay this time. The property is absolutely beautiful, the staff are lovely & attentive, the food wonderful. To call it "all inclusive" brings to mind - watered down drinks, buffet quality food, poor service, rowdy activities...

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7Thank cdnliving
Port Perry, Canada
Reviewed 2 weeks ago

First time at this Velas. Very friendly and accommodating staff. The food at the restaurant, around the pool and at the Beach Club was all excellent. Quiet vacation, exactly what we were looking for. We will certainly be back!

Review collected in partnership with this hotel
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4Thank LeeAnn R
Toronto, Canada
Reviewed 2 weeks ago

My family and I recently returned from a 10-night stay at Casa Velas. This was our second stay at this resort. I must first say that although this is an all-inclusive resort, it does not feel like it, as every aspect of the property makes it feel like you are staying at a luxury hotel. Facilities The facilities truly are...

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4Thank 1234j
Reviewed 2 weeks ago

Upon arriving at the hotel we were greeted by Jorge and the rest of the wonderful staff. This was the second time at the resort and we were welcomed home. The feeling in the resort is very peaceful and it didn't take long to unwind. Our room was wonderful, looking out at the golf course and very private. I especially...

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Thank Shellg53
Vancouver, Canada
Reviewed 2 weeks ago

We truly enjoyed our week at Casa Velas. The staff is amazing. They worked very hard and always did it with a smile. The servers at the pools were exceptional. Always had a new fresh drink!!!. Special thanks to Ruth, Freddy and Raul.

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Thank dgduchene
Reviewed 2 weeks ago via mobile

Casa Velas is not just an all inclusive, adults only, hotel in Puerto Vallarta: it is the ultimate Puerto Vallarta Experience! The service is impeccable. The gourmet food is outstanding. The location (10 min away from the airport, and a 10 min walk to Marina Vallarta) is great. The ambiance is upscale and refined without being presumptuous. As soon as...

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1Thank Margaret B

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €420 - €731 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Top resorts Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#1 Spa Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
100 questions
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Toronto, Canada
over a year ago

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Questions? Get answers from Casa Velas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed being on the end as it was very quiet.”
 of 5 bubbles renosooner, 16 Jan 2017 | Read review
“Rooms on the golf course are very nice. Lots of natural light coming in. ”
 of 5 bubbles leeannr2017, 4 Jan 2017 | Read review
“All rooms are quiet. A room with a plunge pool and backyard will be more expensive than an ordinary room. All are great.”
 of 5 bubbles Shellg53, 4 Jan 2017 | Read review
“ask for a view of the golf course”
 of 5 bubbles dgduchene, 4 Jan 2017 | Read review
“Ask for a room that is smoke free and check that no smokers are in the rooms next to you. The smoke comes through the Air con.”
 of 5 bubbles sylphqueens, 3 Jan 2017 | Read review
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