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Crown Paradise Club Puerto Vallarta

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Traveller (1400)
Pool & Beach (433)
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Overview
  • Excellent38%
  • Very good31%
  • Average15%
  • Poor9%
  • Terrible7%
Travellers talk about
“pirate ship”(125 reviews)
“kids pool”(130 reviews)
“kids club”(136 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Crown Paradise Club Puerto Vallarta
Announcement: Click for details
Offers from Crown Paradise Club Puerto Vallarta
Announcement: Click for details
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Reviews (2,155)
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1,254 results
Traveller rating
314
463
232
146
99
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Time of year
LanguageEnglish
314
463
232
146
99
Show reviews that mention
All reviewspirate shipkids poolkids clubfrench restaurantkids paradisekids drinksbunk bedsclub nitrobeach vendorssnack barzip linemain poolaqua parka la carte restaurantsfamily vacationhot dogsgreat family resort
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1 - 5 of 1,254 reviews
Reviewed 4 days ago

We have been to this resort on and off for 10 years . This year we had some new favorite employees. Benito and Gilberto! Both were always smiling and always willing to go beyond what was expected of them. Yes it is an older resort...More

Thank nurseangel00
Hotel's Favourite
Reviewed 30 March 2018

we had an excellent time with the grand kids , all the people that work there are so nice and helpful , the 3 a lacarte restaurants are very good, the main pool is heated so kids love it, there are 2 more pools, one...More

1  Thank TorontoBarrie
Response from Crown Paradise A, Gerente at Crown Paradise Club Puerto VallartaResponded 3 April 2018

Dear Barrie, Thank you for sharing your lovely review, we really appreciate all your positive comments, especially about our kind staff and all facilities for each family member. We hope to see you again in the near future. Sincerely, Abel Castro General Manager

Reviewed 1 week ago via mobile

Visited this resort recently with my 4 children. Both family rooms leaked from the ceiling during rain. One room was full of ants. The resort wan unclean. Service was poor and staff was unfriendly and unhelpful as soon as they realized we would not purchase...More

Thank mikaseay
Reviewed 2 weeks ago

The resort was nothing like we imagined after viewing pictures/videos online. We were disappointed from the moment we walked into the resort and much more when we got to the room. Everything about this resort is very outdated. The food and drinks was the most...More

1  Thank vanessa b
Response from Crown Paradise A, Gerente at Crown Paradise Club Puerto VallartaResponded 2 weeks ago

Dear Vanessa, Thank you very for your review. We are very sad to read that we did not meet your expectations. Let us share you that all pictures and videos are made in home to show the real services and facilities. Unfortunately we did not...More

Reviewed 16 May 2018

The hotel room smelled of mildew. The daily room cleaning happened at around 5 pm and on two occasions did not do at all. The call in reservation system for the A-La cart had massive delays on a localized phone system that was not obvious....More

4  Thank grahamallanearl
Response from Crown Paradise A, Gerente at Crown Paradise Club Puerto VallartaResponded 3 weeks ago

Dear Graham, Fist of all thank you for choosing Crown Paradise Club for your holidays in Puerto Vallarta. We are sorry we did not satisfied your expectations. About the reservation system, nowadays is managed directly with the Captains of each restaurant, excepting the night the...More

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About
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$142 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$142 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1400)
Pool & Beach (433)
Room & Suite (341)
Dining (193)
Family and Play Areas (68)
Amenities (54)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Eglantina M
6 June 2018|
Answer
Response from johnandpenny1983 | Reviewed this property |
#1 how old are the kids? #2 how many rooms are you booking? Answers are under a certain age a child (or sometimes 2 children) stay free in each room . Id call the hotel direct or their U.S. phone line for the answer.
1
Vote
Eglantina M
6 June 2018|
AnswerShow all 2 answers
Response from Edna B | Reviewed this property |
Not sure. The best way to find out is to give them a call.
0
Votes
Room Tips
"Pick a different resort until they improve the situation"
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"Apparently some rooms have been recently remodeled. Go for one! Our room was in pretty bad shape."
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"Room 324 had an ocean view"
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"Go garden room over family room. The kids can sleep on the massive couch, the king size bed is in a room with..."
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