Villa Del Palmar Beach Resort & Spa
Blvd. Francisco Medina Asencio Km 2.5 Zona Hotelera Norte, Puerto Vallarta 48335 Mexico
30 people are viewing this hotel
US$128
Free cancellation until 29/08/22
Reserve now, pay at stay
US$119
Free cancellation until 29/08/22
US$223
US$91
Free cancellation until 26/08/22
PricelineUS$128
Trip.comUS$223
Agoda.comUS$128
View all 16 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (3,535)3,535
360
Panoramas (18) 
Room & Suite (673)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
Read more
Updated 19/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Villa Del Palmar Beach Resort & Spa
Updated 19/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 160 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Situated on the soft sands of Banderas Bay is Villa del Palmar Puerto Vallarta, an enchanting family resort that combines charming Mexican tradition with upscale sophistication and modernity. The magical resort, situated close to the center of downtown Puerto Vallarta, offers a unique vacation experience that will have you falling in love with the stunning beachfront destination. Boasting two freeform pools, three delicious culinary options and a state-of-the-art spa, Villa del Palmar is everything you need for a fun-filled vacation and more!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
Kitchenware
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, Spanish
Location
Full view
85Good for walkers
Grade: 85 out of 100
30Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Contact
Blvd. Francisco Medina Asencio Km 2.5 Zona Hotelera Norte, Puerto Vallarta 48335 Mexico
Name/address in local language
Getting there
Car HireSee all Puerto Vallarta car hire
6241Reviews336Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 4,039
- 1,240
- 484
- 263
- 215
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Had a wonderful time.. first time here and I would have to say it’s not going to be are last see you next year.. wow wow the food out of this world .. delicious !! thank you Arturo for great hospitality.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
On July 30, 2022, Sat. Night, Dinner at Seafood Market. It started to rain, no slippery signs at lobby! I fell, it took 45 mins for ice for my head. It took Miguel Medina Hotel (Mgr) 1 hr to come see.
Read more
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My family and I went to Villa del Palmar for vacation and had a wonderful experience. The resort was very well maintained and the staff were so nice and helpful. We had a lot of fun that the week flew by. As soon as we got out of the taxi Georgina greeted us with a warm smile and positive attitude. She informed us of all perks and the activities that the resort had to offer. They have an activities group that will make sure you make the most of your vacation. Sergio was very welcoming in all the activities we participated. We did not regret a single one. They had bingo in which Tino would translate the numbers in both Spanish and English. My favorite would have to be the kayak and paddle board since I hadn't done it before, but with the help of Eduardo it was a breeze. The pool service was exceptional. Cynthia and Ricardo were always attentive to our drinks and food. If you find yourself visiting I highly recommend asking for either one as they were both very friendly and knowledgeable. All the food at the resort was exquisite and delicious. Chef Navarro is first class and prepared every dish to perfection. The servers made sure you were taken care of without ever missing something. Miguel, José, and Eder were amazing waiters always making us feel part of the Villa Group Family. Our favorite part of the resort were the various classes that they held for guests. Some of the classes were cocktail mixology, cooking, and tequila tasting. Betty, she's in charge of these, was absolutely phenomenal. She always had a smile and catered to our needs. The tequila tasting, instructed by Jose, was a blast because of the free tequila haha and because Chema would rally up the party throughout the tasting. Lastly, some of the inconveniences that my family and I disliked was that the resort is lights out at 10:30pm and no music played throughout the day. If we wanted food past curfew we would have to seek elsewhere. If we wanted to indulge in drinks and music we would have to go downtown or to neighboring hotels. Some of the staff were unaware of the different perks that came with each bracelet, vip, elite, etc. so sometimes that would be an inconvenience as well. Other than that this resort was a great vacation spot for my family and will definitely visit again.…
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have been enjoying Villa Palmar Puerto Vallarta for 20+ years. The property is spectacular and the staff is polite, knowledgeable and accommodating, Our concierge, Monset, always makes out trip a complete success. She helps with restaurant reservations, excursion recommendations, and tends to our every need. Monset is the best. We look forward to visiting this property again and again and we recommend it to our friends and family. Dont forget to say hi to the property cat, Morris :)
Read more
Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director General, Propietario at Villa Del Palmar Beach Resort & Spa
Responded yesterday
Dear Simon, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than at home. We will pass on your words of praise to those that were involved in helping to ensure that everyone was happy with this vacation and let them know that their efforts are very appreciated. We look forward to being of service to you and yours in the future when you come home again. Kind regards, Alejandro Santander General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really great hotel so Beautiful and the attendants are so nice and helpful. Lots of food options with different food options. The pool is awesome kids loved it and they help book any excursions to make your trip even better!
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director General, Propietario at Villa Del Palmar Beach Resort & Spa
Responded 2 days ago
Dear Nina, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than at home. We will pass on your words of praise to those that were involved in helping to ensure that everyone was happy with this vacation and let them know that their efforts are very appreciated. We look forward to serve you and yours in the future when you come to your home away from home once again. Kind regards, Alejandro Santander General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have a fanily of 4, but our group was 10 people total. I got the 2 bedroom superior suite which was not that great 3rd floor, but no elavator. The room was dated, others in my group had much nicer rooms even though i payed more. As far as the staff at the hotel they were amazing and very attentive! The pool waiters/waitress were so great coming around often to ensure we were being taken care of. Rodrigo at the cantina was so awesome with our to go orders! Ana and Alex at the kids club were so amazing and entertained our kids for a few hours every day! The gym was a nice size and had a women sauna and jacuzzi seperate from the mens. The pool was a great time and everything was pretty nearby.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director General, Propietario at Villa Del Palmar Beach Resort & Spa
Responded 2 days ago
Dear Ivette, Thank you for providing us the opportunity of hosting you at Villa del Palmar Puerto Vallarta and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep our guests´ satisfaction as high as possible. It will be an honor for Villa del Palmar Puerto Vallarta to have you back and offer you again our sincere hospitality on your next visit. Kind regards, Alejandro Santander General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The highlight of our week was Eduardo helping us out with paddle boarding and Ana and Alix at the kids club. My kids loved the fun activities at the kids club and I always felt they were well taken care of with Ana. Noelle at the spa did a good job with my pedicure. They all went above and beyond to make sure we had a good time and we appreciated it. All the staff we interacted with were excellent. But as far as accommodations- we did not get the room as pictured. They’ve remodeled some rooms and had NOT remodeled ours. Our bags still smell musty from our room we stayed in. Our room was 2110 (don’t stay in this room!), and we had paid for an upgrade to a one bedroom suite. The location next to the pool was great, until you realize the rooms have no sound proofing and you’ll hear people at the elevator, above you, and yelling at the pool, along with employees slamming the cleaning closet door close by at all hours of the night. I had to leave the oven fan on so we could cancel some of the noise so our kids didn’t wake up every other hour at night. The kids mattresses had holes in them. We had to put a track of rain noise on full blast in our room so we could sleep each night. The AC went out in our room the last night (it was 80/25 and no air circulating) and I had to go to the desk at 2 am to have someone dispatched to fix it. The food was okay. Main restaurants are open air which means there were constantly birds at the tables, and bees and bugs on the food on the buffet for breakfast every morning. More than once, the hot food was cold. The restaurants switch which are open at night, so you can’t always get the restaurants shown (they told us don’t bother making reservations when we got there). The tables and seats are always a bit dirty it seems. All inclusive is not all it seems at this resort. There are stipulations, like you can’t even get an icecream cone at the crepe/icecream station (also there are surcharges for jumbo shrimp, limits on room service, etc). You have to sign for each meal, and the service is SLOW. They have central kitchens and they bring your food to the restaurant from them, and then you wait forever for the bill to be ready. The pools were nice and well maintained. My kids loved the swim in cave and water slide. There are no life guards at any of the pools. A little girl drowned while we were there, but miraculously a doctor was close by and performed CPR and brought her back to life. There are kids jumping off the main pool rocks, and people almost were landed on top of each day we were there. The beach is not private, so people will constantly be by to ask you if you want to buy things. Even sitting up at the resorts seafood market people were still trying to sell us things. We also did the timeshare presentation (which they say is not a timeshare but a travel club with points so we could get some discounted tickets to the dolphin/water park. We left the property at 8:45 to the Flamingo sister property, and we didn’t get back until close to noon. Just know it’ll be much longer than what they say if you decide to do it. But no one was pushy about going to the presentation at the resort. We won’t be back to this resort, as we didn’t get the room pictured to us, all inclusive had stipulations, and there are better places to stay close by. The employee at the other resort said they are likely tearing the property down soon.…
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director General, Propietario at Villa Del Palmar Beach Resort & Spa
Responded 2 days ago
Dear Erica, I appreciate the time you took to share your experience with us. I am very sorry to learn that your recent visit didn´t go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards, Alejandro Santander General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alana and luis from activities are amazing and made it very memorable their hospitality and knowledge was incredible Alana kept us all activate and on our toes the entire time will definitely miss her and luis they will be my first stop when we return
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director General, Propietario at Villa Del Palmar Beach Resort & Spa
Responded 2 days ago
Dear Andrear, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than at home. We will pass on your words of praise to those that were involved in helping to ensure that everyone was happy with this vacation and let them know that their efforts are very appreciated. We look forward to serve you and yours in the future when you come to your home away from home once again. Kind regards, Alejandro Santander General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very family oriented which was great. Majority of guests were families with kids. The staff is amazing and kind. Only met one server who was rude. Everyone else was fabulous. Restaurants: The buffet is incredible. Always chose that. The Japanese restaurant was awful. The Seafood restaurant was a joke, the portions are small and price was high, but you get the same food at the buffet. The taco bar was great but we both got very sick from the avocado/salsa bar that they has sitting out in the sun with no refrigeration or ice. We stupidly ate the salsa thinking it was being properly looked after. We got sick for days. The crepes from the lobby were very good. The breakfast buffet is the best. Stellar food selection and service. Room service was awful, over an hour late and they messed up our order so they had to go back and get the correct food. The spa.. wow I have had massages all over the world and I don’t think I’ve experienced one better than Elda’s. Please go see her. They serve a delicious cinnamon tea afterwards. The entertainment: was quite good, The Michael Jackson show was Vegas quality, surprisingly good! Location…. We booked this specific location so that we could take our baby into the ocean and not worry about waves… what they don’t tell you it’s they have crocodiles at this beach. I saw a giant one in the waves just in front of the resort to the left of this one. It was absolutely shocking that they don’t have any signs up, despite the fact that 2 tourist were attacked just last month at their other location up the beach! It seems evil that they do not warn their guests. This resort is a short walk from the river, and in the summer there a big rainstorms that flood the rivers and wash the crocodiles out to sea. I told the front desk that I saw a crocodile and it seemed to be a hush hush situation, which is why I’m posting this, because they will not tell you about it. There are 3 beautiful pools to swim in. If you are ok with the risk of crocodiles just avoid swimming at night and also after a rain storm/when the water is visibly brown or murky. …
Read more
Review collected in partnership with Armed Forces Vacation Club
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director General, Propietario at Villa Del Palmar Beach Resort & Spa
Responded 2 days ago
Dear Guest, I appreciate the time you took to share your experience with us. I am very sorry to learn that your recent visit didn´t go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards, Alejandro Santander General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I had a great experience at this Resort because of the excellent customer service and all the workers willingness to help us all the time. Thank you Carolina and Emilse (Best Crepes ever) Thank you Georgina and Monserrat for all the help provided.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director General, Propietario at Villa Del Palmar Beach Resort & Spa
Responded 1 week ago
Dear Stay, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than at home. We will pass on your words of praise to those that were involved in helping to ensure that everyone was happy with this vacation and let them know that their efforts are very appreciated. We look forward to serve you and yours in the future when you come to your home away from home once again. Kind regards, Alejandro Santander General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$101 - US$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa del palmar beach hotel puerto vallarta, villa del palmar beach resort and spa, hotel del palmar beach, villa del palmar puerto vallarta, resort del palmar beach, puerto vallarta villa del palmar
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
507
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Villa Del Palmar Beach Resort & Spa
Which popular attractions are close to Villa Del Palmar Beach Resort & Spa?
Nearby attractions include Bay of Banderas (0.5 km), La Isla Puerto Vallarta (0.2 km), and Armony Spa (0.4 km).
What are some of the property amenities at Villa Del Palmar Beach Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Villa Del Palmar Beach Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Villa Del Palmar Beach Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Villa Del Palmar Beach Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to Villa Del Palmar Beach Resort & Spa?
Conveniently located restaurants include Porfirio's Vallarta, La Leche, and Asador La Vaca Argentina.
Are there opportunities to exercise at Villa Del Palmar Beach Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Villa Del Palmar Beach Resort & Spa have airport transportation?
Yes, Villa Del Palmar Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Villa Del Palmar Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Villa Del Palmar Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Villa Del Palmar Beach Resort & Spa?
The staff speaks multiple languages, including English and Spanish.