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Sheraton Buganvilias Resort & Convention Center

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Sheraton Buganvilias Resort & Convention Center
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3,269 Reviews from our TripAdvisor Community

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Showing 2,248: English reviews
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Saskatoon, Canada
Reviewed yesterday NEW

The Sheraton Buganvilias is the perfect resort for us The location is great rooms are clean and comfortable food is good but the very best is the service! Right from the front desk to the restaurants (Alfredo&Asundon)to the lounge where Alejandra& Miletzi are just a joy.They have made our holiday again 4th year in a row and we will be...

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Helpful?
Thank Linda M
Winnipeg, Canada
Reviewed yesterday NEW

This hotel is in a great location, walking distance to everything. The service by everyone we dealt with was great. However, I do want to send a special thank you to Manuel Lima who brought us food and drinks poolside every day. No matter how busy he was, he always had a smile on his face. His timing was impeccable...

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Helpful?
1Thank carlamwiebe
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear carlamwiebe We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sheraton. We are glad to hear your experience with the hotel was excellent, that service received was friendly and professional, like Manuel Lima that always gave you a smile and remembered your name. Please feel confident to reach us prior...

Prince Rupert, Canada
Reviewed yesterday NEW

Well once again for the 4th year in a row we have stayed at the Sheraton. And once again the only surprise is no surprise. We were once again treated like royalty there. From checking in with Paola Gonzalez making sure we got our same room again as we do every year and the bellhops remembering us from the years...

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Helpful?
Thank Bandit3999
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Bandit3999 Thank you for choosing the hospitality of Sheraton, and for taking the time to write a review about your recent experience. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride...

Burnaby
Reviewed 2 days ago NEW

This was our first time here. From the first night to the end of the week, our stay there was very good. Miguel from the pool side was awesome! Even tho we didnt order any drinks, he had them ready. Also, Linda who cleaned our room was awesome. She was so nice and our room was spotless. The staff there...

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Helpful?
Thank Jo Y
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Jo Y It is a pleasure to read through such a detailed overview of your visit to Sheraton. We sincerely appreciate the time invested on writing this review. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our...

Chicago, Illinois
Reviewed 2 days ago NEW

every time I am dealing with Sheraton buganvilias I am convinced what is a scam it is. do not even think to buy that time share. you never know what you bought, every time just some sort of surprise. rooms are old and stinky.

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Helpful?
Thank TzsdY T
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review
Google Translation

Dear TzsdY T Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as...

Morinville, Canada
Reviewed 3 days ago NEWvia mobile

This is the second time we have stayed at the Sheraton buganvilias in Puerto Vallarta. We cannot say enough great things about the wait staff. The swim up bar and poolside waiters are second to none, we have had exceptional service from Manuel. Manuel has made our experience very enjoyable, he always knows where we are and is ready to...

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Helpful?
1Thank kelvin1969
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear kelvin1969 Thank you for taking the time to write and share your recent experience at Sheraton Buganvilias. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service, that you’ve enjoyed specially the service of Manuel. Please be confident that we’ve shared your kind comments with our...

Reviewed 3 days ago NEWvia mobile

We stayed here for 2 weeks with friends and had an amazing time. Good was awesome, swim up bar was amazing with the most amazing wait staff(Manuel☺), drinks would come before we asked. Would definitely stay here and recommend it to all.

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Helpful?
Thank Kristen L
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Kristen L We thank you for taking the time to share your comments on Tripadvisor. It was a pleasure being your hosts during your recent gateway. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to...

Washington DC, District of Columbia
Reviewed 4 days ago NEW

My husband and I stayed at this Sheraton for a quick three day getaway as he's a commercial airline pilot and overnights at this property. They treat the pilots totally different than guests! We had to wear wrist bands the entire time to signify we weren't part of the all-inclusive deal. We are SPG gold members and were given one...

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Helpful?
2Thank girlblair
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear girlblair Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We regret to know that we have not fulfilled your expectations during your visit. Please be certain that we have taken your feedback seriously and we will work in our opportunity...

Corona, California
Reviewed 4 days ago NEW

One of the biggest highlights at this place is the attention shown by the waiters, here are a couple of names: Oliverio, Adelaido, Andres Ramos Contreras, Alejandro, Marco. Sergio, Viviana. All of them with an exceptional attitude, always trying to ensure the best in every regard for their customers.

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Helpful?
1Thank osebar
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear osebar We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Thank you for sharing your feedback with us. We are glad to hear your experience with the...

Reviewed 4 days ago NEW

We have been coming to this resort for several years now and it never fails to impress us with its value. The staff is very friendly and ensures that our needs are always met. The two pools are fabulous with plenty of space to roam, eat and drink. The highly walkable location is about a thirty minute walk to the...

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Helpful?
Thank Steve H
Sandra_GT9, General Manager Assistant at Sheraton Buganvilias Resort & Convention Center, responded to this review

Dear Steve H We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sheraton. We are overjoyed to read that you’ve enjoyed your stay, especially the excellent service, the Club Level facilities and the location. Please be confident that we’ve shared your kind comments with our team as motivation to keep up...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relish the sun, the ocean, the extended landscaping, the entire exhuberant nature of the tropic from your own Deluxe ocean view room or the unique Ocean Front Shertaon Club Level. A few steps away from traditional downtown and 4 miles from Vallarta's International Airport. Appreciate a peaceful afternoon stroll on renovated Malecon and savor the friendliness of the locals; admire the city's distinctive architecture with red-tiled roofs, lush tropical gardens, cobblestone streets and the Guadalupe church.Enjoy our fine cuisine restaurants and bars, shop a variety of clothing, silver and souvenirs in the boutiques, and relax in the SPA taking an unparalleled massage in our unique cabin's next to the ocean or immersed in lush gardens. ... more   less 

Additional Information about Sheraton Buganvilias Resort & Convention Center

Address: Boulevard Medina Ascencio 999 | Zona Hotelera las Glorias, Puerto Vallarta 48330, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €108 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Buganvilias Resort & Convention Center 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Puerto Vallarta Sheraton
Hotel Style:
#7 Business Hotel in Puerto Vallarta
#10 Top resorts Hotel in Puerto Vallarta
#16 Luxury Hotel in Puerto Vallarta
#16 Spa Hotel in Puerto Vallarta
#18 On the Beach Hotel in Puerto Vallarta
#26 Family Hotel in Puerto Vallarta
#30 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buganvilias Resort & Convention Center staff and other travellers.
277 questions
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Questions? Get answers from Sheraton Buganvilias Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor best views”
 of 5 bubbles Bandit3999, 22 Feb 2017 | Read review
“Choose a Club Level room, worth the extra charge.”
  • View from top floor overlooking pool
 of 5 bubbles , 19 Feb 2017 | Read review
“we stayed at the time share portion with friends”
 of 5 bubbles mjs3222, 17 Feb 2017 | Read review
“I di Most rooms have a good view of the bay.”
 of 5 bubbles doylep655, 15 Feb 2017 | Read review
“Avoid the rooms directly over the bar if you want a good night's sleep”
 of 5 bubbles 27jilld, 14 Feb 2017 | Read review
5 of 5