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Barcelo Puerto Vallarta

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4,001 Reviews from our TripAdvisor Community

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Showing 3,283: English reviews
Reviewed 2 days ago NEW

My Husband, Son and GF , and 3 of my gradeschool friends all met up for 4 days of fun!! Jan7-10 We booked thru Travelocity and had a premier 2 room suite We were on the 7th floor tower 2. Everything was very clean, and checkin and out was a breeze. THe Friends had reserved direct at hotel and had...

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Helpful?
1Thank meandertravel
Lloydminster
Reviewed 4 days ago NEWvia mobile

Went to this resort December 27 till Jan 3. Found it to be dated and in need of an update. The staff were all helpful and polite the place was clean food was ok. TBH besides the amazing location this place is ........OK

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Helpful?
Thank Brent M
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Brent I would like to thank you for your kind sincerity about your experience with us and also for choosing and trust Barceló Puerto Vallarta as your home far away from home. Your comments motivate us to continue improving to leave a positive mark on each and every one of our customers. It would honor us immensely to have...

San Diego, California, United States
Reviewed 5 days ago NEWvia mobile

Well I'm sad to leave such a poor rating since I'm usually optimistic but let me explain why I give them a two star . I organized a group of 15 of us five rooms to stay for 6days and we all just got back and all had the exact same thing to say .... food sucked ! Great rooms...

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Helpful?
1Thank Sinros
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Please receive our...

The Pas
Reviewed 5 days ago NEW

Food was great. Nothing like starting each day eating breakfast on the ocean and Oscar Martinez taking great care of us. Smaller resort but was perfect for our family of five. We were part of a larger group (24 in total) and we couldn't have asked for a better setting for our Christmas get together.

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Helpful?
2Thank Alan G
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Alan I would like to thank you for your kind sincerity about your experience with us. Your comments motivate us to continue improving to leave a positive mark on each and every one of our customers. Our wonderful staff is always willing to go the extra mile to pamper our guests and make you feel special, taking care of...

Detroit, Michigan
Reviewed 6 days ago NEWvia mobile

We were a group of 7, two families with 4 boys ages 10-14. We had high hopes for this resort given the Barcelo names and the mostly good reviews. We were disappointed. We even upgraded to "premium" service. We paid a lot, likely because of the New Years travel. The entrance was underwhelming, as was the help at check-in. The...

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Helpful?
Thank jazzjee
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Although we sincerely regret your disappointment with your stay in our Barceló Puerto Vallarta, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guest´s experience among us. On other hand I thank you for your nice comments about...

Toronto, Canada
Reviewed 6 days ago NEW

We visited this hotel over the New Year with our 2 young adult kids. The resort is located in Mismaloya which is a good hour from the airport and at least 30 minutes by car to the town of Puerto Vallarta. It has a small beach which is adjacent to a public beach and is in a sort of a...

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Helpful?
Thank Moose97
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Barceló Puerto Vallarta is always willing to go the extra mile to exceed our guest´s expectations and your sincerity about what you share with us motivates us to continue improving to leave a positive mark on each and every one of our customers. The combination of beautiful grounds, excellent service and delicious cuisine can go a long way...

Reviewed 6 days ago NEWvia mobile

Just came back from the resort and it was ok I'll lay out the pros and cons Pro -really big suites -clean all around -very friendly staff -beautiful pools -taco bar Cons -this was a big one you have to pay daily for wifi I think it was $6 a day, very used to free wifi -one wet bar one...

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Helpful?
Thank Alexis M
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Alexis I appreciate you taking the time to share with us your thoughts and concerns. Your comments allow us to concentrate our efforts in the area where we can still improve our service levels; I will take immediate actions to keep improving because it is our commitment to provide excellent services. On other hand thank you so much for...

San Diego, California
Reviewed 1 week ago

My daughters and I stayed during the holidays and enjoyed the resort and amenities. The food was great and the staff were very attentive. Edwardo was especially accommodating during dinner and went above and beyond to meet our needs.

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Helpful?
1Thank danielfdonovan
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Daniel We thank you very much for choosing and trust Barceló Puerto Vallarta as your home far away from home, I would like to thank you also for your kind sincerity about your experience with us. This motivate us to continue improving to leave a positive mark on each and every one of our customers. We are glad to...

Ketchikan, Alaska
Reviewed 1 week ago

This restaurant had excellent food. The waiters and waitresses were so very kind and helpful. Angelica Fonseca and Ramon helped us with our meals each night. They were both so very courteous and helpful. They treated us as family.

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Helpful?
2Thank Wendy M
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Wendy Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your lovely comments regarding the service you received from Angelica and Ramón, we will make sure to share your kind words as we know it will mean a great deal to them. Again we...

Reviewed 1 week ago

We stayed in Barcelo over New Years for a week, here are the pros and cons of the resort and our stay: PROS: - the resort grounds were beautiful and well-kept -the staff were friendly and helpful -very nice pools and good pool-side music -the scenery is just spectacular; the resort sits on the side of a cliff and overlooks...

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Helpful?
2Thank Sara Y
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Sara First than all thank you for taking the time to share with us your thoughts and concerns. I appreciate your suggestions in the areas you observed we have opportunity for improvement. I assure you we are taking specific actions to improve. On other hand thank you for pointing out the positive aspects you have found. Barceló Puerto Vallarta...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. ... more   less 

Additional Information about Barcelo Puerto Vallarta

Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €167 - €392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Puerto Vallarta 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Barcelo and Jetsetter so you can book your Barcelo Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Jolla Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
La Jolla Puerto Vallarta
Puerto Vallarta La Jolla De Mismaloya
Barcelo De Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Hotel Style:
#14 Top resorts Hotel in Puerto Vallarta
#19 Luxury Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#24 On the Beach Hotel in Puerto Vallarta
#27 Romantic Hotel in Puerto Vallarta
#29 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Puerto Vallarta staff and other travellers.
300 questions
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Vernon Hills, Illinois
British Columbia, Canada

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Questions? Get answers from Barcelo Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we liked tower 2 7,8, and 9 floor but all have ocean views and balconys, you could hear the surf all nite”
 of 5 bubbles meandertravel, 14 Jan 2017 | Read review
“Premium rooms are more expensive but are on the top 3 floors, most with a sea view and other perks.”
 of 5 bubbles Moose97, 10 Jan 2017 | Read review
“You don't want the rooms over the bar!”
 of 5 bubbles rhondaa794, 6 Jan 2017 | Read review
“At least floor 4 or higher for best views”
 of 5 bubbles garyrs2016, 2 Jan 2017 | Read review
“Every room has a good view, club premium”
 of 5 bubbles M7558OPchristophers, 1 Jan 2017 | Read review
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