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Barcelo Puerto Vallarta

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Barcelo Puerto Vallarta
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4,198 Reviews from our TripAdvisor Community

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Showing 3,430: English reviews
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New York City, New York
Reviewed yesterday NEW

Each day we were greeted with a smile and by your staff. The dining and restaurant personnel were very pleasant. we notice Magali Rodriguez, Luz Diaz, Leticia Cruz and Cesar Castro had coffee in hand ready to serve. All hard workers. It was our first time to this resort.

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Helpful?
Thank revisitmexico
Vancouver, Canada
Reviewed 2 days ago NEW

I've stayed at this Barcelo five times in the past four years. So, obviously it has been one of my favorite vacation spots! Pros: - Spacious, beautiful suites - Staff is friendly and helpful - Buffet food is great! - Enough activities to keep you busy - Tony's restaurant is just across the street. You'll want to go there, their...

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1Thank Anastasia H
Orange County, CA
Reviewed 2 days ago NEW

I had previously stayed at the Barceló property in Cabo San Lucas and loved it. This hotel is very, very nice. The food is excellent and the grounds are kept immaculate. It is a bit different from the Cabo property. We upgraded and paid for premium status and we found the concierge in the premium lounge not nearly as helpful...

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Helpful?
Thank Molly3259
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Molly The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. We lament hearing that the service provided at Premium Level concierge fell short of your expectations. Our staff's professional service is a point of pride for us and we are quite disappointed to hear...

Milwaukee, Wisconsin
Reviewed 5 days ago NEWvia mobile

I stayed for 3 nights and had a blast. The property is kept very clean, all the staff I encountered were very nice. I didn't feel like the place was overcrowded and there was always space on the beach with chairs, it was difficult getting umbrellas but we didn't really care for them. The beach was kept very clean, it...

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1Thank Brandon C
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Brandon We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Puerto Vallarta hotel with us and Tripadvisor readers. It’s our commitment to provide an excellent service to our customers in every step...

Chula Vista, California
Reviewed 5 days ago NEWvia mobile

This hotel is a must stay in Puerta Vallarta !! Food was on spot, drinks flowed at the pool and we had guest everyday joining us at the pool (Iguanas) they come out and eat leaves all day long !! 5 star fun !!

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Helpful?
Thank kennyolson76
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Kenny First thank all I would like to thank you for the praising review you shared following your recent visit to Barceló Puerto Vallarta and are delighted to read that we were able to match your expectations. Thank you for pointing out the positive aspects you have found at the resort, It’s great to know that you truly enjoyed...

Reviewed 6 days ago NEWvia mobile

The weather was great. The room was nice. But was not very happy with the service or getting them to fill the little fridge in the room. Would not pay for premium there. Trying to book for supper was a joke. Always told it was booked. I had to call manager so my hubby and I could enjoy the la...

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Helpful?
Thank Kathy Z
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Kathy We first would like to thank you for choosing our Barceló for your holidays in Puerto Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. On other hand I’m happy to...

Reviewed 1 week ago via mobile

Nice place in the outskirts. Food is great but the place is small( cruise ship might be bigger). Staff is amazing and make sure you get the green juice in morning. The place has a small beach but it is not croweded. Food is great in local Puerto Vallarta. Especially seafood. Mexico is a clean place so don't worry that...

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Helpful?
Thank Rajiv M
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Rajiv I really appreciate you took some of your time to share your comments and get feedback about your experience in your recent visit to Barceló Puerto Vallarta. Our commitment is and will be continue to offer memorable experiences for our guests at each visit, and we pretty please know that we achieved our goal with you. Thank you...

Calgary, Canada
Reviewed 1 week ago

We went for during break 2016 and loved it so we thought we would return for 2017. The food was great and the staff friendly enough, the service was not near as good as the previous year. Upon booking, I realized that our flight got in very early in the morning and contacted the hotel to make sure we would...

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2Thank jillandarie
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest First than all thank you for share with us your comments, I feel truly sorry that we could not fulfill your expectations as a five star resort. We regret your feelings about the service you received in your second visit at this your home Barceló Puerto Vallarta. I really appreciate your suggestions in the areas you observed we...

Spruce Grove, Canada
Reviewed 1 week ago

We arrived late Sunday evening and was instantly greeted with a smile from Humberto the bellman and Christian at the front desk. This instantly set the tone for our next 12 days. We opted not to get the Premium package upgrade and had no disappointments by doing so. We booked through Westjet Vacations (Canada) and it included free wifi for...

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8Thank LisaHill1959
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Lisa We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Puerto Vallarta was an enjoyable one. We continuously...

Reviewed 1 week ago via mobile

We stayed 5 nights, arrived exhausted and very happy with our room. We had a room on 2nd floor and it was huge with a big porch with chairs and a drying rack. Bed was super comfortable and everything was clean and working, hot water took a little while to get hot. Overall pros: pool area with 2 hot jacuzzis,...

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Helpful?
1Thank Susan K
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Susan, Firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel for your holidays and for the review you shared on TripAdvisor, I really appreciate you taking the time to share with us your thoughts and concerns. Thank you for mentioning the areas you observed we have opportunity for improvement, I assure you we are...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. ... more   less 

Additional Information about Barcelo Puerto Vallarta

Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €165 - €410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Puerto Vallarta 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Orbitz, Hotels.com, Despegar.com, Barcelo, Hotwire, Travelocity, HotelsforEveryone, TripOnline SA and getaroom.com so you can book your Barcelo Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Jolla Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
La Jolla Puerto Vallarta
Puerto Vallarta La Jolla De Mismaloya
Barcelo De Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Hotel Style:
#14 Top resorts Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#20 Luxury Hotel in Puerto Vallarta
#26 On the Beach Hotel in Puerto Vallarta
#27 Romantic Hotel in Puerto Vallarta
#29 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Puerto Vallarta staff and other travellers.
335 questions
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Questions? Get answers from Barcelo Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoy having two baths and two separate rooms in the suite. Great for families.”
revisitmexico, 24 Apr 2017 | Read review
“anything with an ocean view but it comes with a cost.”
Molly3259, 23 Apr 2017 | Read review
“Love that they offer family suites. Totally worth the extra money.”
jillandarie, 17 Apr 2017 | Read review
“Tower 2 afternoon shade”
LisaHill1959, 14 Apr 2017 | Read review
“Building 2”
WOlf12_11, 12 Apr 2017 | Read review
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