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The Westin Resort & Spa, Puerto Vallarta

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Traveller (1508)
Room & Suite (688)
Pool & Beach (358)
Overview
  • Excellent45%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“royal beach club”(97 reviews)
“heavenly bed”(43 reviews)
“marina area”(124 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,042)
Filter reviews
1,714 results
Traveller rating
735
591
224
100
64
Traveller type
Time of year
LanguageEnglish
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735
591
224
100
64
Show reviews that mention
All reviewsroyal beach clubheavenly bedmarina areael palmarclub reginabreakfast buffetthe club loungeshort walk to the marinaswim up barfull ocean viewclose to the airporttime sharetennis courtsmain restaurantconvenience storebeautiful propertyjacuzzi on the balcony
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1 - 5 of 1,714 reviews
Reviewed 5 days ago

Have stayed at this property before and gave it great reviews for the beautiful grounds and great service. I was excited that the property had merged with Marriott but I was shocked when I arrived last week to find it is converting to a Time...More

1  Thank 649HD42
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 5 days ago

Esteemed 649HD42, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We hope you can...More

Reviewed 6 days ago

This is a great property. The rooms are spacious and the staff is amazing. The beach is clean and uncrowded. There are beach vendors, but not near as many as in town. The pool is big and has a swim up bar. The food on...More

Thank hoffr02
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 6 days ago

Esteemed hoffr02, Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you...More

Reviewed 1 week ago

My girlfriends and I booked into the Westin on a whim for the weekend and absolutely fell in love with the resort. The beach set-up and pool were amazing, and the service couldn't have been better. We laid out by the beach, sat under the...More

Thank Rebecca W
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 1 week ago

Esteemed Rebecca W, Thank you for your feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you...More

Reviewed 1 week ago via mobile

I loved this resort! The lobby and grounds are beautiful and the staff was always so friendly, so professional, and hospitable. It was our first time and they were great about recommendations and explaining everything. The rooms were clean. Only 10 minutes from the airport...More

Thank LZDLV
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 1 week ago

Esteemed LZDLV, Thank you for your feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again...More

Reviewed 1 week ago

The location all i know it was neer the airport since i went on a business tryp all in genera was ver nice, the people in frnt desk and rroom service quick the onlly BAD expirence is that i forgot in the room a wet...More

Thank luis m
Response from WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto VallartaResponded 1 week ago

Esteemed , Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$107 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Marina View Hotel in Puerto Vallarta
#4 Harbor View Hotel in Puerto Vallarta
#8 Family Resort Hotel in Puerto Vallarta
#11 Ocean View Hotel in Puerto Vallarta
#15 Business Hotel in Puerto Vallarta
#17 Great View Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$107 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Marina View Hotel in Puerto Vallarta
#4 Harbor View Hotel in Puerto Vallarta
#8 Family Resort Hotel in Puerto Vallarta
#11 Ocean View Hotel in Puerto Vallarta
#15 Business Hotel in Puerto Vallarta
#17 Great View Hotel in Puerto Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1508)
Room & Suite (688)
Pool & Beach (358)
Dining (153)
Amenities (68)
Family and Play Areas (11)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Kelly J
22 June 2018|
AnswerShow all 3 answers
Response from Todd_Tomorrow | Reviewed this property |
This must have changed recently. When I was there in February 2018 there was a club floor with a lounge in it. The lounge had breakfast and afternoon snacks with drinks. It was ok food and atmosphere. The only thing I didn’t... More
1
Vote
kanikaharjai
20 June 2018|
AnswerShow all 2 answers
Response from David G | Reviewed this property |
I don't I don't recall seeing it but I'm sure if you contact the hotel they would be more than happy to provide you with a photographs they did have a wonderful kids pool though even though I don't travel with children I... More
0
Votes
kanikaharjai
20 June 2018|
AnswerShow all 4 answers
Response from Vivien T | Reviewed this property |
Sorry we have no kids so didn’t go that way.
2
Votes
Room Tips
"Get a high floor, beach view room"
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"Ocean view rooms feel luxurious"
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"All rooms have great view"
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"Ocean/Pool View."
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