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Playa Los Arcos Hotel Beach Resort & Spa

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Playa Los Arcos Hotel Beach Resort & Spa
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2,431 Reviews from our TripAdvisor Community

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There are newer reviews for Playa Los Arcos Hotel Beach Resort & Spa
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Showing 1,616: English reviews
Ottawa, Ontario
Reviewed 7 March 2016

After trying for numerous times to book one of at least 10 rooms that we wanted on the West side of the hotel facing the sun by calling the reception like I was told to do the previous year as soon as we had our dates. When I first got there after a day of travelling I had to argue...

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Helpful?
Thank rvalle1001
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Rvalle1001 Thank you for writing us your comments regarding your stay at our hotel. We are always pleased when a guest will take time to write. It is our goal to make you feel at home when you are here. Although we would love to offer an apologue for the inconvenient you have encounter in the room assignation. We...

Portland
Reviewed 7 March 2016

I was concerned going in because the price was so affordable, but it is a great little hotel! Palmira was our beach waitress and she took great care of us. Our booking was for a room with no balcony, it was small with dark with no real views outside. We asked for an upgrade to a room with a balcony...

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Helpful?
2Thank scott s
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Scott S Thank you very much for your visit, we really appreciate it. Thank you for giving us the opportunity to be at your service. Our main interest it’s to provide a wonderful experience for our customers. We will make sure Palmira know how she make the difference for you to have an even more wonderful experience. Thank you...

Chicago, Illinois
Reviewed 7 March 2016

We wanted to be in the Romantica Zone - close to restaurants, shops and entertainment. This was accomplished at Playa Los Arcos. On the other hand, from our first room echoing the sounds of the garbage machine to needing lightbulbs in our second room highlighted by our room not being made up until early evening -- there was a lot...

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Helpful?
Thank HappyTraveler791
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear HappyTraveler791 Thank you for writing us your comments regarding your stay at our hotel. We are always pleased when a guest will take time to write. Our main goal is to achieve our customer satisfaction. Sometimes we fail in the process providing an excellent services and unfortunately it is our customers who is affected. We will do some measurable...

Bloomingdale, Illinois
Reviewed 7 March 2016

Fantastic hotel right on the beach. Excellent location with hundreds of restaurants close-by. The only negative, I had prearranged an airport pickup when we arrived, and the hotel charged us MORE THAN DOUBLE THE GOING TAXI RATE! When you arrive, just walk out the airport doors and grab any ole taxi, and save yourself the aggration of paying way more...

Review collected in partnership with this hotel
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Helpful?
1Thank Guy C
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Guy C Thank you very much for your visit, we really appreciate it. Thank you for giving us the opportunity to be at your service. Our main interest it’s to provide a wonderful experience for our customers. Although we would love to mention that the taxi services provided by the Airport itself, they are higher in Price just because...

Delta, Canada
Reviewed 6 March 2016

This property is getting tired. But the staff make it all worthwhile. And talk about location, location location. The breakfast is outstanding with a great omelette bar. The service on the beach is outstanding.

Review collected in partnership with this hotel
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Helpful?
1Thank tascotom
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Tascotom Thank you very much for your visit, we really appreciate it. Thank you for giving us the opportunity to be at your service. Our main interest it’s to provide a wonderful experience for our customers. We will make sure The staff at the beach service to know how he make the difference for you to have an even...

San Diego, California
Reviewed 6 March 2016

Awful room that we get, so disappointed, nothing to do with the advertising pictures, the room was so small that when I take a bath I couldn't soap my feet without touching the walls and I am 5'8". I booked for two days but only stayed for one, full of foreign people, I am a Mexican tourist so, give him...

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Helpful?
2Thank ozzy664
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jean N Thank you for writing us your comments regarding your stay at our hotel. We are always pleased when a guest will take time to write. Our main goal is to achieve our customer satisfaction. We will do some adjustments to web page description area in order to prevent this situation for another customer. Please accept our apologuis....

United States
Reviewed 5 March 2016

Pool Bartender, Oscar, was friendly and very accommodating. A pleasure to meet him. Not all hotel staff are as friendly and don't go to great lengths to take care of you. Not so impressed with the buffet food, however, menu food was much, much better. Beach guys, Emelio, Santiago and Omar work very hard, are friendly and have a sense...

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Helpful?
1Thank Jean B
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jean N Thank you for writing us your comments regarding your stay at our hotel. We are always pleased when a guest will take time to write. Our main goal is to achieve our customer satisfaction. We will do some adjustments to our restaurant area in order to provide a better service. Thank you very much for your recognitions;...

Winnipeg, Canada
Reviewed 5 March 2016

Playa Los Arcos is perfectly located in the Romantic Zone. We arrived around noon but was told our room would be ready at 3. We were ok with this as we realized we were early & sat around the pool until checkin. We booked our room through travelocity. The description of the rooms were all Superior Rooms. That was a...

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Helpful?
2Thank wndnns
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Wndnns Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience. It is our goal to make you feel at home when you are here. And we really are...

Reviewed 3 March 2016 via mobile

Had such a good time we had to come back again, staff is friendly, beach is nice, Santiago takes great care of us every day on the beach, tons of great restaurant options and shopping close by. we will be back again.

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Helpful?
Thank josh headlee
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Josh Headlee Thank you very much for your visit, we really appreciate it. Thank you for giving us the opportunity to be at your service. Our main interest it’s to provide a wonderful experience for our customers. We will make sure Santiago know how he make the difference for you to have an even more wonderful experience. Thank you...

Minneapolis, Minnesota
Reviewed 3 March 2016 via mobile

We have never stayed at the Los Arcos Hotel, but have been getting massages at the spa for the last 12 years. The spa is extremely professional, it's very clean, and the masseurs are very accomplished and consistent in their work. If you request a special type of massage, (I.e. Swedish, therapeutic) you will get a very similar massage from...

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Helpful?
Thank Jon L
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jon L Thank you so much for your visit to our Playa los Arcos Hotel and Holistic spa; we are so glad to have met your expectations; as a valued customer we are looking forward to seeing you again so we can give you our best services. You can be sure that we will make you feel home again...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 

Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €68 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Playa Los Arcos Hotel Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#21 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Playa Los Arcos Hotel Beach Resort & Spa staff and other travellers.
107 questions
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Questions? Get answers from Playa Los Arcos Hotel Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean and pool fronting rooms are the greatest”
kaye_in_victoria, 22 Apr 2017 | Read review
“We were looking for a room with two beds and I had emailed the concierge prior to the trip to state that. when we got there there were no such rooms available so we were upgraded for free for one night and then moved the next.(this time I paid for an upgrade). we had to book out of our room, put our bags in storage and wait several hours for another room ..which also didn't have 2 beds ..but a cot for a 2nd bed. Because the staff are so nice and were SO busy I didn't bother complaining ...just not the time to visit the hotel or the city for that matter!! ”
danniem_12, 21 Apr 2017 | Read review
“Many rooms faced the pool and ocean, ours did and it was a great view.”
gregdebj, 21 Apr 2017 | Read review
“Every room is different and this adds to the charm of the hotel...”
  • Our balcony view facing Northwest
  • Room 238
636tedr, 20 Apr 2017 | Read review
“Make sure you are getting a room with a terrace. The ones without are very small and cramped.”
cobaum, 20 Apr 2017 | Read review
5 of 5