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Buenaventura Grand Hotel & Great Moments All Inclusive

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1,997 Reviews from our TripAdvisor Community

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Showing 1,237: English reviews
Arizona
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW via mobile

We stayed at Buenaventura November 19-26. We had an amazing trip! Let me first say, we travel to a different location in Mexico every November, and stay at resorts that are 2 star, and 5 star so we have stayed at many different places across the board of luxury. I picked Buenaventura after reading reviews for 6 months prior to... More 

Helpful?
1 Thank FMW1984
Richmond, Canada
1 review
Reviewed yesterday NEW

Great food, friendly service & very helpful when you need them. Sayuri Ferral (Guest service manager), literally made our experience way easier. She found the way to help us out in all the resquest that we had. We only reseved one night at first but because of the good experience and great service, we ended up staying one more night.... More 

Helpful?
Thank Anthony M
Level Contributor
7 reviews
Reviewed 6 days ago NEW

My wife and I spent a week here. Part of the patio was being renovated and Jalisco was playing host to a national youth soccer tournament and it seemed as though most of the kids were staying at this property, yelling, right outside our room. The staff was friendly and tried their best to be understanding and accommodating but with... More 

Helpful?
Thank Ken B
Vernon, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

We knew when we booked that the resort that it was kid friendly. There were so many kids when we got there and the pools were crazy crowded. ( we were told there was an annual Soccer tournament) Fortunately after the weekend everything quieted down. Also their restaurant/ bar was closed for renovations. That said, they made great strides to... More 

Helpful?
3 Thank Natalie1234551
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Too many children , need adult area. Adult bar, only one real restaurant power turned off for over 5 hours construction noise. Staff lovely. Close to town. No bath tub.needs to be updated will not stay there again.

Helpful?
1 Thank Fae H
Calgary, Canada
1 review
Reviewed 1 week ago

We booked this hotel because it is close to the malecon which was a plus. The staff were friendly but I think they were overwhelmed. The soccer teams arriving seemed to take over the whole hotel. The pools were packed and people were hollering in the hallways late at night. During the day construction was going on. Constant noise. The... More 

Helpful?
Thank sueden640
St. Paul, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Our recent stay at the Buenaventura Grand Hotel &Great Moments was awesome. The staff and service in all areas was exceptional! Ricardo and Omar, your restaurant service was the best; you guys rock! Raymond and Estabon, your bar service was memorable; you guys are amazing! Eduardo and Jorge, your pool service was very attentive; you guys are awesome! Tony and... More 

Helpful?
2 Thank lj562016
Windsor, Canada
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago via mobile

We chose this hotel for the location and in that sense, were not disappointed. It's wonderful to be able to walk within minutes to the malecon, and soak up the colourful atmosphere, day and night. Service at the hotel was excellent (except for the makeshift restaurant), and wait staff actually seemed genuinely friendly. The food at the relatively small buffet... More 

Helpful?
2 Thank rvannie
Springfield, IL
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This hotel was a good option for our style. There are varied activities throughout the day/night (cooking demo, bingo, dance lessons, water aerobics, water volleyball, plus nightly entertainment). Some activities are sparsely attended, but at least the option is there if you want. Others resorts did not offer similar activities according to those we spoke to. The service was EXCELLENT.... More 

Helpful?
5 Thank RHay
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

We just checked out of this hotel and we're glad to have left when we did. The first two days, we had to cope with the realization that our room would face an alley with old cars and no good view, our bathroom had cracks in the walls from water damage, our beds (yes they gave us two queens when... More 

Helpful?
3 Thank Aysar R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Treat yourself to an unequalled all-inclusive resort experience at the best location in Puerto Vallarta. Beach, sunshine, tropical setting, vibrant spaces with color and joy, we provide everything you're looking for. A breath-taking place to relax and enjoy a fun-filled getaway. Buenaventura Grand Hotel & Great Moments invites you to enjoy its all-inclusive program with its excellent cuisine, as well as numerous activities suitable for the entire family. Our 234 rooms and suites include all of the comforts and amenities you'll require for an unforgettable stay, regardless of the purpose of your trip. ... more   less 

Additional Information about Buenaventura Grand Hotel & Great Moments All Inclusive

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €155 - €325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buenaventura Grand Hotel & Great Moments All Inclusive 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Hotel Style:
#17 Spa Hotel in Puerto Vallarta
#18 Luxury Hotel in Puerto Vallarta
#22 On the Beach Hotel in Puerto Vallarta
#34 Family Hotel in Puerto Vallarta
#38 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and other travellers.
133 questions
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Questions? Get answers from Buenaventura Grand Hotel & Great Moments All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view apartment”
 of 5 bubbles X2320UPanthonym, 4 Dec 2016 | Read review
“The higher the floor the better the view of the bay and sunsets.”
 of 5 bubbles kenbF3363YL, 29 Nov 2016 | Read review
“Ask to see the room first. We were on the first floor.”
 of 5 bubbles sueden640, 24 Nov 2016 | Read review
“honeymoons suites are a reasonable value for $40 more per night”
  • view from hot tub window
 of 5 bubbles RHay, 20 Nov 2016 | Read review
“Honeymoon suites have great ocean and pool views”
 of 5 bubbles 2oldogs, 2 Nov 2016 | Read review
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