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Los Arcos Suites

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436 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Winnipeg, Canada
Reviewed 6 days ago NEWvia mobile

If you want a quiet, family friendly place to stay, Los Arcos Suites is the place to be. It has a swimming pool/wading pool and access to the larger pools at Playa Los Arcos. Bonifacio (Boni) provides amazing personal service. My 4 year old always asks for him and looks forward to seeing him year to year. The hotel is...

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Helpful?
Thank Heather B
Maple Ridge, Canada
Reviewed 1 week ago

Hreat value and location can'tbe any better. In the heart of Old Town. Rooms are very nice, cpuld have been a microwave but whatever, no big deal.pools clean and inviting. Beach is right there. Gotta try the street tacos!

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Helpful?
Thank stacimudiman
Minneapolis
Reviewed 1 week ago

Ideal location in the middle of it all but a bit secluded. Access to all other amenities of Los Arcos, incredibly friendly staff. Would recommend to anyone seeking a comfortable adventure. Reasonably priced, 1 block the beach.

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Helpful?
Thank SantiagoDelNorte
Alaska
Reviewed 2 weeks ago

Oscar at the pool bar 5 stars again never disappointed. I see this year you have a following which shows how much the guests appreciate your service. Adrian you keep things moving and we always look forward to your great upbeat personality! The staff is amazing at all three locations. You can spend the day at the pool, the beach...

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Helpful?
Thank lovemesomemexico
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear lovemesomemexico Thank you very much for your nice comments; it is great to hear know that you enjoyed your stay at Los Arcos suites. I will make sure to let Oscar, Adrian, Esteban and the rest of the staff know of your appreciation, and please come and stay with us in a very near future. Sunny Regards Antonio Robles...

Palo Alto, California
Reviewed 2 weeks ago

I had hoped that the hotel would be a quiet, restful place, and not as loud or crazy as the hotel on the beach, just down the road. Our room was charming, with a nice king sized bed and a small balcony overlooking the pool in the courtyard. The stunning thing was a high pitched noise, coming from the plumbing/air...

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Helpful?
Thank cbrouillet
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

We would like to thank you for choosing Los arcos Suites for your vacation. We appreciate your feedback and take our guests opinion very seriously. Rest assured your comment will be taken in consideration and that we will take measures to ensure this never happens again. It is our goal to provide the best customer service and memorable vacation for...

Ajijic, Jalisco, Mexico
Reviewed 2 weeks ago

The property was beautiful and the amenities were great. But what made this an outstanding vacation was the excellent customer service we received, especially from the concierge, Bonne. He arranged for a wheelchair for my use, and did his utmost to help my granddaughter when she left her phone in a taxi. We will definitely stay here when we return...

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Helpful?
Thank Kathy K
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Kathy K Thank you very much for your nice comments; it is great to hear know that you enjoyed your stay at Los Arcos suites. I will make sure to let Boni know of your appreciation, and please come and stay with us in a very near future. Sunny Regards Antonio Robles General Manager

Grass Valley, California
Reviewed 3 weeks ago

I love Los Arcos, it's not fancy, but it's in a great location, it's comfortable and it's inexpensive. I love it. I go ti Puerto Vallarta at least a couple times each year and I always stay at Los Arcos.

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Helpful?
Thank bethwhitt
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear bethwhitt Thank you kindly for your preference and your nice review. Is always a pleasure to have you as our guest. Looking forward for next time. Sunny Regards Antonio Robles General Manager

White Rock
Reviewed 3 weeks ago

Great Hotel, Great Location, Great Staff. Great Value. Had a wonderful stay. Everything you can imagine at your finger tips although the beach vendors can become very annoying. I'm ready to go back. On a down note, lots of construction going on in the area and in the hotel which was frustrating in the morning around 7am.

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Helpful?
Thank putheridge123
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear putheridge123 First thank you for choosing us for your recent stay and for taking your time to share your opinion on our service and facilities. We appreciate your feedback and please be sure that your comments will be used to improve the quality of yur vacation, and by the way, next time you stay with us there will be...

Ajijic, Mexico
Reviewed 3 weeks ago

We spent a week at Los Arcos Suites in November. What a wonderful stay. It was our anniversary and also a reward graduation trip for our granddaughter and the end of a dental vacation for our daughter. My wife has mobility issues and the hotel provided us with a wheelchair. It made all the difference in the world for our...

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Helpful?
1Thank bobkoches
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear bobkoches Thank you very much for taking the time to give us such an nice review. You can rest assure that I will let everybody know of your recognition. Our main goal is to give our guest the best experience ever. I am so happy to know that all of you enjoy your especial celebration We are looking forward...

Kansas City, Missouri
Reviewed 3 weeks ago

Room faced the beach....pools were busy but security keptt a keen eye out for those that didn't belong to the hotel or pool...a/c was nice and cool...loved balcony on the beach..we did have a issue checking in as we pd extra for a beachfront room and the tried putting us on the street side... Took so much time to get...

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Helpful?
Thank cozyjack
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear cozyjack First I want to thank you for choosing us for your vacation and for taking the time to share you opinion from your recent stay. Please be sure that we are taking your comments into consideration to improve the glitches you mentioned and keep exceeding your expectations. We invite you to consider us your host hotel for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
LOS ARCOS SUITES is a beautiful and cozy boutique style hotel of exquisite colonial Mexican architecture. Without any doubt, this hotel is the perfect place to stay and enjoy an unforgettable vacation on the beach, the best option for honeymoons, a couple getaway or a family fun vacation. PERFECTLY LOCATED in the heart of the Romantic Zone, an area full of galleries, restaurants and incredible nightlife, only steps away from the vibrant downtown adn the famous brodwalk of Puerto Vallarta. You can have the Restaurant and Bar, Beach Cub, and the Spa sevices of our sister hotel Playa Los Arcos, located half block away. ... more   less 

Additional Information about Los Arcos Suites

Address: Manuel M. Dieguez No. 164 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: €71 - €672 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Los Arcos Suites 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Hotel Style:
#18 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Los Arcos Suites staff and other travellers.
14 questions
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Questions? Get answers from Los Arcos Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in room 210. very quiet overlooking the pool”
 of 5 bubbles bobkoches, 16 Nov 2016 | Read review
“There is construction going on all around the city currently so keep that in mind.”
 of 5 bubbles Susie_n_Jonny, 14 Nov 2016 | Read review
“Rooms on 3rd and 4th floor facing the front, great to eat breakfast or having drinks on the balconies.”
 of 5 bubbles Bella490, 6 Nov 2016 | Read review
“Get one with a balcony!”
 of 5 bubbles 451candia, 5 Nov 2016 | Read review
“409 is moldy. We had to be moved to to feeling ill on second day”
 of 5 bubbles Travelinkeith, 17 Sep 2016 | Read review
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