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3/9/2017 4/9/2017
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    Hotel Casa Dona Susana

    Calle Manuel M. Dieguez 171 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$65
    US$54
    SAVE US$11
    US$65
    US$54
    Traveller (282)
    Pool & Beach (54)
    Storyboard
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    Overview
    • Excellent47%
    • Very good35%
    • Average10%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “roof top pool” (61 reviews)
    “sister hotel” (56 reviews)
    “romantic zone” (68 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Kitchenette
    Concierge
    Wheelchair Access
    Rooftop Terrace
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from Hotel Casa Dona Susana
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    Tropicana Hotel
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    #59 of 124 hotels in Puerto Vallarta
     
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (768)
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    1 - 5 of 608 reviews

    Reviewed 3 days ago

    The hotel Casa Dona Susana was a quaint, authentic hotel with excellent accommodations and customer service. The pool and outside area on the roof of the hotel was enchanting, as was the enormous fiddler fig tree growing in the center of the hotel! An incredible...More

    Review collected in partnership with this hotel
    Thank G D
    Reviewed 2 weeks ago

    Casa Dona Susana is right smack in the middle of the Romantic Zone with dozens of shops ,bars, restaurants all within a short walk! We literally just returned from staying 7 nights at Susana and loved it. We really like the old world charm and...More

    Thank ifsbjm
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 1 week ago

    Dear ifsbjm Thank you for visiting us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the beauty of our surroundings I hope to be able to welcome you back again soon. Sunny regards Antonio Robles General Manager

    Reviewed 3 weeks ago

    We loved the adults only part and the roof top pool. Our goal was to go low and slow and we accomplished that. Susana is in a real fun area with everything a close walk away. We will be back! Brian and Toni Omaha Nebraska

    Review collected in partnership with this hotel
    Thank Brian M
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 1 week ago

    Dear Brian M Thank you for visiting us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the comfort of our convenient location. Looking forward to host you again. sunny Regards Antonio Robles General Manager

    Reviewed 3 weeks ago

    I stayed here for one night before my flight back--after a week stay in PVR. The hotel is pleasant enough with sufficient amenities such as WiFi in the room (although slow) and a rooftop terrace and pool. My room was on a smallish side but...More

    1  Thank PilgrimsRegress
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 3 weeks ago

    Dear PilgrimsRegress Thank you very much for your comments regarding Casa doña Susana all of them are taken into consideration to improve the quality in our services. We hope we can have the pleasure of hosting you again and offer you more delicious food along...More

    Reviewed 4 weeks ago

    We absolutely loved our stay here. The location cannot be beat! On a quiet dead end street, but just a short walk to the beach. This is a great Adults-Only hotel. You get the use of their sister properties (which are bigger and livelier), and...More

    Thank boncan630
    Response from CorporativoLosArcos, General Manager at Hotel Casa Dona SusanaResponded 3 weeks ago

    Dear boncan630 Thank you for staying with us us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the beauty of our great location. I hope to be able to welcome you back again soon. Sunny Regards Antonio...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Price range
    • US$55 - US$124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 On the Beach Hotel in Puerto Vallarta
    • #16 Romantic Hotel in Puerto Vallarta
    • #22 Family Hotel in Puerto Vallarta
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Expedia, Hotels.com, Cancelon, TripOnline SA, Travelocity, Hotwire, HotelQuickly and getaroom.com so you can book your Hotel Casa Dona Susana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Casa Dona Susana Hotel Puerto Vallarta ,
    • Casa Dona Susana Puerto Vallarta
    Add Photo Photos
    Traveller (282)
    Pool & Beach (54)
    Room & Suite (54)
    Dining (8)
    Hotel & Grounds (171)
    Bathroom (5)
    Family and Play Areas (3)
    Nearby
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    .60 km away
     
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    .09 km away
     
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    .38 km away
     
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    Ask a question
    Questions & Answers
    wcesue
    15 August 2017|
    AnswerShow all 3 answers
    Response from Frank P | Reviewed this property |
    Both of the above are right on the mark. Sorry I can't add anything other than call the hotel and ask.
    0
    Votes
    wcesue
    10 May 2017|
    AnswerShow all 4 answers
    Response from Kevin C | Reviewed this property |
    My wife says he was available and quite helpful during our stay in March.
    1
    Vote
    Christie C
    3 April 2017|
    AnswerShow all 3 answers
    Response from Frank P | Reviewed this property |
    Hi Christie, The best answer would come from the front desk. :-) (800) 648-2403 USA Frank
    1
    Vote
    Room Tips
    "All rooms are smaller but nice with a small fridge and safe in each closet."
    Read review
    "Rooms that face the street are normally louder, but with construction next door, I'd choose a street..."
    Read review
    "Make sure you ask for your room to not be one that floods when it rains."
    Read review
    "Quiant and comfortable rooms with great air conditioning."
    Read review
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