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Traveller (171)
Room & Suite (74)
Pool & Beach (12)
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Overview
  • Excellent20%
  • Very good37%
  • Average23%
  • Poor9%
  • Terrible11%
Travellers talk about
“budget hotel”(16 reviews)
“rooftop pool”(16 reviews)
“cafe roma”(3 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Rooftop Bar
Multilingual Staff
2 Star Hotel
All hotel details
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Reviews (348)
There are newer reviews for Encino Hotel
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75
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25
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37
75
44
20
25
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All reviewsbudget hotelrooftop poolcafe romawifi workedrun hotelinterior roomcommon areas of the hotelsouth end of towncentrally located hotelair conditioningpeso depositmexican style hotelpool was coldexcellent locationquiet streetdaily housekeepingquiet room
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11 - 15 of 201 reviews
Reviewed 7 February 2018 via mobile

Location is the only thing this place has going for it. Male staff very friendly. Female staff were very unfriendly. Strong toilet smell was ever present through the hotel. WiFi was patchy on 2nd floor. Probably won’t stay again.

1  Thank David O
A TripAdvisor Member
13
Reviewed 19 January 2018 via mobile

Unimpressed by the unprofessional treatment. I was decidedly excited to be staying at this hotel given how the busy season fills hotels to the brim. I booked my hotel stay on Booking.com and started planning my vacation. 15 hrs later I was shocked to receive...More

3  Thank A TripAdvisor Member
Reviewed 17 January 2018 via mobile

Stayed for a week in January and loved this place. It is an older hotel located close to the beach and all the Downtown has to offer. The staff was great and The hotel and rooms kept clean. It doesn't have hot tubs, but the...More

1  Thank David M
Reviewed 13 January 2018

Terrible. Just Terrible. I requested 1 room, double bed (or queen). We get there and they gave us a room with two singles. Then they did nothing to accommodate us and give us some phoney reasoning behind getting what you get..with a shoulder shrug. They...More

5  Thank PaulSmyth1208
Reviewed 1 January 2018

We booked online with Travelocity. I emailed the hotel 2 weeks beforehand to make sure our 2 rooms were adjoining. We heard nothing back. When we got there we asked Fernando to have the rooms adjoining, we had no issues. Our rooms were across the...More

3  Thank Chris S
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$32 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$32 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (171)
Room & Suite (74)
Pool & Beach (12)
Dining (2)
Family and Play Areas (1)
Questions & Answers
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Jamysz
20 December 2017|
Answer
Response from Andrea L | Reviewed this property |
There are no safes unfortunately. It's a very basic of basic type of room think less security than a motel...I'd probably hide the laptop in your luggage if that's the case. No key card door entry; just basic door knob lock... More
1
Vote
Jamysz
20 November 2017|
Answer
Response from Andrea L | Reviewed this property |
Breakfast is not included. There's a small restaurant/cafe upstairs on the rooftop that serves all meals.
1
Vote
Room Tips
"Interior court rooms are quiet as opposed to balcony rooms which face traffic."
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"Avoid the noisy rooms on the street that the hotel fronts (south?) and east sides."
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"rooms on entrance side are terribly loud because of bridge/road traffic"
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"Rooms overlooking the river are great to watch the iguanas"
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