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The Inn at Mazatlan

TravelocityUS$131*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Inn at Mazatlan
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645 Reviews from our TripAdvisor Community

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Showing 447: English reviews
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Mexico City, Mexico
Reviewed 3 days ago NEW

I just want to left an advice for future travelers, there is a construction in the Hotel. I made a reservation for May 13-15 2017 but I had to cancel. I called the front desk and I was told that a construction is happening right now at the hotel and it will be on place until the day of my...

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Helpful?
1Thank pablohdez3
Canada
Reviewed 2 weeks ago

A great stay and would do again. Service is excellent, the staff most helpful and accommodating. The room was a vacation in a vacation! It was a home away. Balcony good size with great view. The grounds, restaurants and pools amazing. The location is right on as all and everything short few steps away. Transportation always available whether cab or...

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Helpful?
Thank P248MUwaynew
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest. Thank you very much for taking the time to share your feedback! It makes us very happy and proud to know that you enjoy our hotel; We work very hard, every day, to deliver unparalleled service and your comments are our best reward. I will share your kind comments with the entire team and we hope to see...

Bonney Lake, Washington
Reviewed 2 weeks ago via mobile

The Inn has a 77' yacht the PEGASUS for rental using your points. Max capacity is about 20. Yummy snacks, beer, soda and water provided. Bring your own wine and liquor. What a WONDERFUL venue for a party, celebration of special occasions or just enjoying the sun on the water. Three person crew. HIGHLY RECOMMENDED.

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Helpful?
Thank Monica L
Minneapolis, Minnesota
Reviewed 2 weeks ago

There was a group of 28 of us who stayed here for approx a week, celebrating a wedding ceremony at Marina El Cid. PROS - good value, both the room and the beverage/dining options were very reasonably priced - as others mentioned, the staff here is great....I would particularly like to thank Omar the bellman (from Iowa). Omar went above...

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Helpful?
Thank healsea
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. It is a pleasure to know that you enjoyed the excellent service of our staff, location and our Paradise Spa. Thank you once again for making us your choice hotel and for your...

Charles City, Iowa
Reviewed 3 weeks ago via mobile

My wife and I stayed at The Inn at Mazatlan for one week in the middle of February. The hotel is nice. While not a luxury resort, the rooms are clean and spacious and the grounds are very well maintained. The service is very good all-around. The location is terrific. The back of the hotel has a nice pool area...

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Helpful?
Thank tred1
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you very much for telling us your experience. At The Inn At Mazatlán we are always worry that your stay is perfect. We appreciate your beautiful comments about us. Guests like you make us feel, that our work is worth it. Again thank you very much. Best regards, Adrián Martínez Concierge.

Newcastle, Washington, United States
Reviewed 4 weeks ago

Let me start by saying that our trip was wonderful. The staff truly is exceptional - genuinely happy, kind and helpful. The food and drinks in the restaurant were tasty and reasonably priced. The pools are nice and the proximity to the beach is excellent. I especially liked the espresso and the iguana that has made a planter in the...

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Helpful?
Thank EarthWaterFireSnow
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. Thank you so much for your kind feedback after your recent stay at The Inn At Mazatlán, there is nothing more gratifying to know that our guests are pleased with our effort and service. I gladly will transmit your congratulations to our hotel team. I will pass your comments to the departments involved to work in our areas...

Reviewed 4 weeks ago

We loved our stay at the Inn at Mazatlan. great location on the beach yet close to shops, bank, OXXO, good restaurants... Comfortable beds in which we slept well with the constant sound of ocean waves. Small but quite adequate balcony (9th floor) overlooking the grounds and ocean. Kitchenette had everything we needed once we requested a blender! We appreciated...

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Helpful?
Thank Penelope L
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Penelope L. On behalf of The Inn At Mazatlán i wish to thank you for the opportunity you have given to us by staying in our Resort. We sincerely appreciate your kind comments about our staff, our excellent location and beautiful facilities. We work very hard everyday to provide our guests “remarkable experiences”. We hope to see you again...

New Hampton, Iowa
Reviewed 4 weeks ago

Our second week In Mazatlán was spent at the Inn. Very handy for getting out to eat or drink at the many fine places near the Inn. Nice grounds and friendly staff. Good beach and good food...Sunday brunch was awesome!! We've been to MAZ eight times, but this was the first time to stay at the INN. Friendly staff, especially...

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Helpful?
Thank Bob R
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. First and foremost thank you for preference and choosing us one more time. The staff is glad to know that you had an excellent stay, all the staff mentioned will receive this kind review. Your loyalty and feedback is greatly appreciated. It has been a pleasure to welcome and serve you during your stay. We hope to see...

Silverdale, Washington
Reviewed 4 weeks ago

I loved this place! The minute we walked through the door we were greeted with "Welcome home!" After a bit of a rocky beginning (they put us in a small ground floor room with only 1 bathroom for two couples) they straightened out the problem and we had a great time from there. Granted, our room still was't great (strange...

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Helpful?
1Thank _linezj
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Guest: Thank you for your kind words about our property. We are so glad that you have enjoyed your stay. As our guests’ opinion is very important and it is thanks you to valuable feedback like yours.we will continue to improve and perfect the service to all of our guests. I shared your comments with Luis, Edwin,Tino and Carlos...

Langley, Canada
Reviewed 5 weeks ago

The the hotel is beautiful, clean and staff are nice and professional in there treatment of there guest. I love the way the resort is situated, it has the view of the ocean and the and resort area together. I can recommend it to friend and acquaintances.

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Helpful?
Thank valcadamia
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear guest. First of all, thank you for choosing The Inn At Mazatlán as the place to come and enjoy from your vacation time, it has been a pleasure to have the chance to host you. We are truly grateful for your comments about the great experience that your visit to our hotel has been, entirely enjoying of our facilities,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €75 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan
Hotel Style:
#5 Romantic Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#9 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mazatlan staff and other travellers.
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Questions? Get answers from The Inn at Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors better view”
P248MUwaynew, 12 Apr 2017 | Read review
“Pick upper floor for best views”
healsea, 10 Apr 2017 | Read review
“all rooms on upper floors of main tower have an ocean view.”
penelopel371, 30 Mar 2017 | Read review
“Any room on the tenth floor is awesome! The whole city at night is pretty, and ocean view is superb!”
BobR883, 30 Mar 2017 | Read review
“Don't depend on the pull out couch for a good rest!”
_linezj, 26 Mar 2017 | Read review
5 of 5
Travelocity
US$131* /night
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TripAdvisorUS$131
Booking.comUS$150
Expedia.comUS$131
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Prices are for 1 room, 2 adults
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