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Sea Garden Mazatlan

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408 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Reviewed 1 week ago via mobile

Great vacation, I stayed with my friend so we enjoyed the pool. There is happy hour from 12-1 the beverages are well made and pretty good by the pool. The staff is outstanding, especially the Jöy squad they were awesome in the super bowl. We didn't win but we had fun.

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Helpful?
Thank Josh R
Salmon Arm, British Columbia, Canada
Reviewed 2 weeks ago

The first room we were given (on the third floor) was 'tired and worn' but we moved to another floor/room when the friends we were vacationing with arrived on the second day. We were then assigned rooms on the twelfth (top) floor where the rooms were bright, clean, quiet and the views were amazing. The only problem we had (room...

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Thank JAMES H
San Francisco, California
Reviewed 3 weeks ago

We were in Paradise building top floor (4th) no elevator. Room was cold. Maid service very good. TV reception very bad. Pools cold. Grounds nice. On bus line. Wouldn't stay here again. Pueblo Bonita our 2nd week much nicer

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank Molemontana
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay with us. We are delighted to find out that our housekeeping staff was professional and pleasant as this is what we strive for every day. On the other hand we deeply regret the inconveniences experienced in our resort. All your feedback will be...

Seal Beach, California
Reviewed 3 weeks ago

We did not choose this facility to stay at, RCI bounced us 5 days before departure. The grounds are very nice and well kept. However, you cannot see the ocean from the pool. As others have stated there is one big pool divided in half. Half of it is heated but not even warm. There is only one set of...

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Helpful?
Thank onthecuspnora
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay with us. We are happy to learn that you liked our grounds and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. However, we are sorry to hear that your stay at...

Santiago
Reviewed 4 weeks ago via mobile

My review is Poor for the Sea Garden rooms and Excellent for the resort public areas and for the resort staff. Two couples stayed for a week at the Sea Garden portion of the newer Mayan Palace. It is our understanding that the older Sea Garden buildings are to be demolished in the near future and replaced with new and...

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Helpful?
Thank Minneapolisdoyle
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay at Sea Garden. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every need is very...

Toronto, Canada
Reviewed 4 weeks ago via mobile

Sea garden palace review Arrival from airport: we tried to order an Uber but with no Spanish language experience we could not understand where to meet the Uber driver so we opted for a taxi which came out to $24 USD. Check in: fairly smooth. After getting your keys they advise you to go to the concierge desk to pick...

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3Thank Ringettechick
Vancouver, Canada
Reviewed 9 January 2017

We booked at the Ocean Breeze Hotel which is actually the Sea Garden Mazatlan but booked as a hotel rather than through a timeshare. That said the Sea Garden and Mayan Palace (both on this property) are primarily timeshare resorts and you will be asked to attend a meeting. We chose this property as family was staying in the Mayan...

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6Thank TiffanyeShanks
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest: Thank you so much for choosing our Sea Garden for your vacation and for sharing your detailed review with us. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Giselle will gladly receive your feedback. However, we are sorry to hear that we...

Prairie du Chien, Wisconsin
Reviewed 8 January 2017 via mobile

Took vacation with 5 other couples. We were the only couple with a child. Resort was great for all of us. Very friendly and for adults and had accommodations for children. We went fishing one day and the chef prepared our catch for the evening meal. Easy access to the city tourist areas via local open air cab. We ventured...

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Thank caviar53
Stevenson Ranch, California
Reviewed 7 January 2017 via mobile

I will start with the good. The staff is wonderful, they really try to make your stay happy and fun The grounds are beautiful and pool is awesome. The food in resort is very good and reasonable. I had read from someone else to purchase the meal coupons so we did. They save you money and work great Now the...

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Thank suzieq26608
Socialmediamanager1, Manager at Sea Garden Mazatlan, responded to this review

Dear Guest: Thank you for providing your comments about your vacation at Sea Garden. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy that you liked our grounds. On the other hand we regret that your stay was...

Reviewed 15 December 2016 via mobile

The hotel was awesome we had a great time with all the activities staff! We played volleyball and tequila volleyball at the beach and pool. The karaoke with Walter was great also, it would be better if it was at the lobby. We also played soccer with Katya and dalice! We hope to come back next year

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5Thank Isaiah B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Sea Garden Mazatlan

Address: Avenida Sabalo-Cerritos S/N | Zona Hotelera Norte, Mazatlan 82110, Mexico (Formerly Mayan Sea Garden Mazatlan)
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €101 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sea Garden Mazatlan 3*
Number of rooms: 300
Also Known As:
Mayan Sea Garden Mazatlan Hotel Mazatlan
Mayan Mazatlan
Mazatlan Mayan Sea Garden
Mayan Sea Garden Hotel Mazatlan
Mayan Palace Mazatlan
Hotel Style:
#13 On the Beach Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Sea Garden Mazatlan staff and other travellers.
14 questions
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Questions? Get answers from Sea Garden Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view on one of the highest floors if possible.”
 of 5 bubbles 624JAMESH, 5 Feb 2017 | Read review
“Go elsewhere.”
  • No room for the bedside table next to the bed!
  • No room to walk between end of bed and desk!
 of 5 bubbles onthecuspnora, 25 Jan 2017 | Read review
“See rooms in the Mayan Palace (new tower) and the Mayan Sea Garden (older tower near restaurant, pool, beach) ask for a high level.”
 of 5 bubbles LynneG58, 17 May 2016 | Read review
“go some where else”
 of 5 bubbles dar2008, 3 May 2016 | Read review
“Our room was quiet in the old building. Very good temperature control. But needs upgrading the TV.”
 of 5 bubbles dianamZ5602YG, 1 Mar 2016 | Read review
5 of 5