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El Cid Granada Country Club

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El Cid Granada Country Club
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549 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

Our Hotel: El Cid Granada. This little gem has a lot going for it... Granada is the oldest and smallest of the El Cid resorts (we did visit the other 3 but we still prefer Granada) It suited us perfectly because for one, it was quiet. (Yay!!) We are in our 50's and are now more interested in relaxing at... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Carmen F
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

Granada is an older hotel in Mazatlan. It could be considered quaint. The staff was polite, courteous and helpful. The rooms were kept clean. The only problems I had was the fluctuation of water temperatures when taking a a shower and no free WiFi.

Review collected in partnership with this hotel

Helpful?
Thank Tom V
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Tom V, I would like to thank you for taking the time to share your comments, without constructive feedback from our guests such as yourself, it is not possible for our company to measure the quality of the services provided, and thanks to it we are able to continue with our standards of service and also have an opportunity... More 

Coalhurst
1 review
Reviewed 2 weeks ago

They never mentioned that the restaurant was under construction. So a lot of walking. Staff was amazing! Would go back just because of staff! Very clean and quiet. Pool was not as kept up as other pools at hotels.

Review collected in partnership with this hotel

Helpful?
Thank roxannep480
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear roxannep480, I'm so happy to read how enjoy our service and even more to read that my team was a key during your recent stay. I'm so proud to be part of this great family at El Cid Granada. I'm sorry to hear that you were not aware of our restaurant was under renovation, but I'm glad to let... More 

Yellowknife
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Rooms were nice and clean. Toilet leaked a little, shower temperature changed suddenly and drastically often!!! Long Distance to beach and restaurants was expected, but got old really quick. Only one bar open in the evening was nonsense, especially with a crowded lobby bar partying in the halls after the bar closed, by young locals was ridiculously unacceptable. If you... More 

Review collected in partnership with this hotel

Helpful?
Thank yksandman
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear yksandman, Thank you for taking the time to post your personal review on TripAdvisor regarding some experiences related to your recent stay at the El Cid Granada. Your feedback is greatly appreciated, we welcome the good and even the critically appraised. It seems that we failed to meet up on your expectations during your stay as our guests. I... More 

Calgary
1 review
Reviewed 3 weeks ago

We stayed at the least expensive property but enjoyed the other 2 beech front properties that offered more amenities. Was a very short walk to the other resorts or they offered shuttles. Staff were fantastic and very helpful. Resort was clean and had good food as well as very nice ala cartes. Would recommend to anyone, only thing to be... More 

Review collected in partnership with this hotel

Helpful?
Thank U7888MEvickis
Missoula
2 reviews
Reviewed 3 weeks ago

This was our 4th time staying at el Cid Granada and we love it! The staff is very friendly and helpful and we feel like family. We purposely stay at Granada to have more privacy but the beach is very close. Audomaro, Pedro, Alejandro & Antonio were all wonderful!!!!

Review collected in partnership with this hotel

Helpful?
Thank lisawR7968RG
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear LisawR7968RG, I would like to thank you for your wonderful comments with regards to your recent stay with us. It was a pleasure to note how much you enjoyed your vacation and would like to take this opportunity to thank you for your loyalty. We appreciate all feedback; but, especially enjoy reading about the great experiences with our team... More 

Level Contributor
3 reviews
Reviewed 4 weeks ago

Yes you wear bracelets, yes there is a towel card and no the fridge is not stocked. Those are the 3 questions I can never find the answers for when I am reading a review. We had a studio room with a full kitchenette(we had the all inclusive plan). If you are into cooking on vacation than this is a... More 

Helpful?
Thank Shawna B
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Shawna B, Thank you for choosing El Cid Granada during your recent visit to Mazatlan and for taking the time to write your review. Thanks for the great ratings and your comments on the great location and value. The staff works very hard to provide exceptional levels of quality and service and we appreciate your positive evaluation. We appreciate... More 

Kamloops
1 review
Reviewed 26 October 2016

Rooms are dark and in bad need of repair!! Toilets leak and tile is chipping in bathroom. Very clean and service is good. there was a lot of renovations going on in the resort so as a result there was no restaurant or buffet on this property.

Review collected in partnership with this hotel

Helpful?
Thank Arthur K
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Arthir K, Thank you kindly for posting your experience on the TripAdvisor website. I am terribly sorry that your stay was affected shortcomings in your room. Apologies and we will reinforce the maintenance staff to verify the room before we give to our customer Once again thanks for your feedback. We hope to get the chance to welcome you... More 

Calgary, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 October 2016 via mobile

El Cid Granada was a good experience. The food and service was ok. I enjoyed the access to all of the hotels and pools. We opted to buy the all-inclusive before we arrived so it was a better deal than purchasing at the resort. We pre-booked our dinners in advance and had no issues getting into what we wanted. We... More 

Helpful?
Thank RocknRoni
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear RocknRoni, We would like to take the opportunity to thank you for taking the time of your busy schedule to share with us your feedback regarding your experience at El Cid Granada & Country club. It is certainly concerning for us to read your review, and note that in more than one occasion we have disappointed you with our... More 

Edmonton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2016

I've had the privilege of spending an amazing week at this resort. The experience was truly one of a kind; very relaxing, exciting and fun. The hotel was extremely clean, the staff always pleasant and willing to help, food and drinks always full and ready to be served... the list goes on an on. It was sad leaving this place... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 465leslaws

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €68 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#4 Family Hotel in Mazatlan
#6 Best Value Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Granada Country Club staff and other travellers.
33 questions
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Questions? Get answers from El Cid Granada Country Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While the rooms are clean and the bed comfortable our last two nights were awful due to partiers!! Women screaming and furniture moving all over the place. During the day they were working in the room beside us with a jackhammer! Very awful! While we don't spend a lot of time in our room it would have been nice once in a while.”
 of 5 bubbles arthurk751, 26 Oct 2016 | Read review
“The rooms are very clean, A/C works wonderfully (it's very hot and humid outside). There's HBO and CNN and a splattering of local NYC and LA channels...Our suite had a full sized fridge, all in all, rooms are great.”
 of 5 bubbles EricnFab, 10 Jul 2016 | Read review
“Closest to walkway”
 of 5 bubbles stermanc, 11 Jun 2016 | Read review
“Perhaps a couple of cold water in the fridge or at arrival would be nice. ”
 of 5 bubbles RandyandGraceS, 6 Jun 2016 | Read review
“Top floor, end of a hallway to minimize noise of the loud guests who stroll in late and forget that some people are already sleeping.”
 of 5 bubbles carolyno979, 10 May 2016 | Read review
5 of 5
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