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The hotel is good but the front desk lady DARIAN the worst worker ever no costumer skills she don't solve problems she make more I never encounter a worker so rude and actitud. .but the rest of the front desk super happy service always Givin...More
It is a fantastic place, the attention of the employees of the place is excellent, it has the great majority of the services you need during my stay in its facilities, it has a swimming pool, gym, spa, wifi, air conditioning etc, the rooms they...More
This hotel faces the boardwalk of the Malecon, and has a wonderful restaurant, which is what initially caught our attention with their awesome live music while we were walking by. Breakfast buffet in the mornings (for an additional fee) was delicious and we also enjoyed...More
I have been alive a long time, and by far this is the worst place I have ever been. I don't know where to start, probably with the sanitary conditions of the room. There was ...I should day IS ...blood on the side of the...More
Date of stay: August 2017
2 Thank Mary S
Response from Ecommerce O, Gerente at Olas Altas InnResponded 24 August 2017
Thank you for your comments, We do really appreciate them, We'll work hard to improve our service.
Considering the location this hotel could have had better service, better everything...
The staff does not speak english, OK it is not a bid deal. But then it is very difficult to get through to them, even though I do speak some spanish.
Response from Ecommerce O | Property representative |
Good morning it’s a pleasure to answer your question, of course we have solid internet connection in the rooms and free WIFI for our guests everywhere in the hotel. Please let me know if you have any doubt or comment.