We had an excellent time while at Pueblo Bonito Emerald Bay. The service provided was bar none. I highly recommend Juan Carlos at the breakfast buffet, Angel and Samuel at the main pool. We have been going to the Pueblo Bonito EB for many years and the staff knows Emmy family by name like we had never left. The staff makes you feel like your part of their family. I highly recommend visiting the resort
What a fun vacation here with our family/friends. Beautiful property and everyone there was so nice! Our suite had a personal hot tub and small pool! We took advantage of the all inclusive meal/drink offers and had many delicious meals. Right on the beach, but the beach wasn't as much of a swimming beach. Because we had two people who had mobility problems, we were able to call a golf cart for transport to the restaurants, pools and other areas. Special thanks to Julio R who made us feel so welcome and made sure we got to where we wanted to go and back! He made us feel really special. Definitely looking forward to coming back soon! <3
We own weeks at Rose and Sunset Beach I Cabo an Emerald Bay in Mazatlán. Without question or hesitation, Emerald Bay is our favorite property. While Rose and Blanco and Mazatlan are great for young families sunset Beach and Emerald Bay are relaxing and laid back. Kids are welcome but the properties offer peace to those who seek it The property is wonderful and unfolds itself slowly. Both Anglos and Mexicans enjoy the relaxed and peaceful atmosphere. Food is awesome and amenities are top shelf.
Very nice resort. Friendly staff… Spa amazing… Beach not desirable, but water amazing to hear and see. Food for the most part was good. Clean and comfortable rooms. Pools very nice. Sunrise and sunsets are beautiful.
We have stayed at Pueblo Bonito at Sunset Beach in Cabo and I will say that Emerald Bay was definitely less than luxurious as I would describe Sunset Beach however the staff were very friendly and the food was delicious overall it definitely was worth the money good price beach access a little further from town that I would’ve preferred but still overall nice views.
I can't express the quality of the resort and the staff at Pueblo Bonito Emerald Bay. This happens to be our 4th time going back and we absolutely "Love it" The staff at the "Cordeliere" always are very attentive especially Carlos our favorite waiter, he is the best. We also enjoyed the service at the pool by Fabian and Humberto.
Total relaxation and pampering away from the bustle of the city yet just short shuttle away. We have stayed at other Pueblo Bonito resorts and are impressed with the beauty of the resort while still preserving the land around. You feel as if you are in a tropical jungle with the variety of birds, and iguanas. The beach is private and protected during Sea turtle nesting season. There is a wide variety of food at the restaurants. We ate mostly at the Bistro because we like the smaller atmosphere. We did go to the buffet a few times. It was good but I don’t feel we eat that much food to justify a buffet. The pool service was the highlight. Very attentive to all your needs. The pool is kept quite clean. You have your choice of 4 pools, one of which is adult only. We also checked out the water aerobics at the main pool. Lots of fun!…
Visited only last week. It was incredibly crowded and the lobby was chaotic with people and their luggage. The staff was doing their best but it was clear, from the pools to the restaurants, they were trying too cram as many people into the place as possible. There were never any "unsaved" chairs at the pool, no matter how early you got out there. Pool water ranged from tepid to boiling and yes, the golf cart drivers were nice, but it looked like many of the guests could benefit from a walk between meals. For a resort that bills itself as luxury and exclusive, it was more like a crowded public park in the middle of a city. And where is the golf course, you might ask, at the Golf and Spa resort.
I have been coming to pueblo bonito emerald bay since 2014. They have the best staff and golf cart drivers. Claudio, Nahu, papa jose(bar tender), Samuel( bar tender). Jairo. Everyone is so nice and considerate. It doesn't matter how long it has been since my last visit, they come up to me and ask me how I am and how my family is doing. I also want to mention the golf cart drivers, they are amazing. I call for a golf cart and they are right there. Jesus Ortiz, thank you for always picking me up from my room and bringing me back. (And always with a smile and a high five) I give pb emerald bay 10 stars. Thank you pb emerald bay for an amazing 7 days. Lisa Aldous.
I had Yolanda who usually works during during the evenings and it was amazing! She was very welcoming and kept asking me how I was doing, I totally recommend the spa. If you have all included its free. If it’s you first time don’t worry they give you a tour and are there to assist you whenever.