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Pueblo Bonito Emerald Bay

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Traveller (2000)
360
Panoramas (116)
Traveller (2000)
360
Panoramas (116)
Room & Suite (393)
Overview
Ave Ernesto Coppel Campana 201 Camino Al Delfin, Mazatlan 82110 Mexico See on map
Name/address in local language
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,475)
Filter reviews
2,091 results
Traveller rating
1,351
448
158
76
58
Traveller type
Time of year
LanguageEnglish
More languages
1,351
448
158
76
58
Show reviews that mention
All reviews kelly's bar emerald bay pueblo bonito bistro restaurant sister resort la cordeliere master suite main pool time share beautiful resort free shuttle pb mazatlan adult pool pillow menu meal plan timeshare presentation jose luis
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1 - 5 of 2,091 reviews
Reviewed 2 days ago

I have visited this resort many times, and it never disappoints. Had a wonderful trip this past October. Besides the beautiful hotel grounds and amenities, the staff is my favorite part about traveling to MZT and staying in this resort. Every single staff member is...More

1  Thank Arielle W
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded yesterday

Dear Arielle We are more than honored to have provided you with such a spectacular and unforgettable experience in your visit to Pueblo Bonito Emerald Bay and Mazatlán. It is wonderful to hear how our resort met your expectations. Our goal is to make good...More

Reviewed 2 days ago via mobile

We had a wonderful time. Jose and Chicho at the adult pool provided superior service. Rosita,Kristhal & "Jimmy" in the deli helped make our vacation special. We watched the hurricane Willa from our lanai..amazing!More

Thank Charles B
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded yesterday

Dear Charles Thank you very much for your preference and taking the time to review Pueblo Bonito Resorts. We are very glad to read that we have successfully covered the service you got. We will felicitate all the crew who made a great vacation possible....More

Reviewed 2 days ago

The employees are the best. At the adult swimming pool, Jose and Chicho gave outstanding service. They were attentive, and polite. They kept us in supply with dark beer (my husband's choice) and virgin Miami Vices (my choice) as well as diet Pepsi.More

Thank sandraknox2015
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded yesterday

Dear Sandra Thank you very much for such a nice review to Pueblo Bonito Resort. We are pleased to know we provided you an excellent time and you enjoyed the great services and attentions from Jose and Chicho. We will congratulate them for a wonderful...More

Reviewed 3 days ago via mobile

We had a great time at Emerald Bay. Javier is one of the Concierge staff and is always very friendly and helpful. The staff at the Adult pool, Jose, Chicho, Jose and Fabian provide great service and drinks. The grounds are beautiful and the rooms...More

Thank Michael S
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded yesterday

Dear Michael Thank you very much for sharing your wonderful review about your recent stay at Pueblo Bonito Emerald Bay. We are so glad that everything was perfect during your trip to Mazatlán and your stay with us. We will congratulate all the team who...More

Reviewed 4 days ago

The all-inclusive meal plan was quite excellent. The resort is lovely and people are friendly. Bus service into town work well and allow for excursions to go shopping. There is one main pool where there are activities. It is not as grand as Pueblo Bonito...More

Thank JoLon
Response from GM_PBonito, Gerente at Pueblo Bonito Emerald BayResponded 3 days ago

Dear JoLon Thank you so much for sharing your gentile review about your experience at Pueblo Bonito Emerald Bay. We are more than glad that your experience with us was wonderful and you could enjoy the delicious All-Inclusive package, the lovely amenities, great activities and...More

View more reviews
About
Description
Each suite comes with a panoramic ocean view from your private balcony and has amenities like outdoor Jacuzzis, a beauty salon with mini-spa and tennis courts nearby. Relax below 150-year-old mangroves that More surround a free-form pool and stroll the shoreline by the bay. Located next world famous sport fishing waters, golf courses, and the Gold Zone, you can enjoy any number of nearby activities on both land and water. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Bar/Lounge
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Spa
,
Romantic
,
On the Beach
,
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Spa
,
Romantic
,
On the Beach
,
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
252
Price range
US$205 - US$1,170 (Based on Average Rates for a Standard Room)
Also Known As
Pueblo Bonito Emerald Bay Hotel Mazatlan
,
Mazatlan Emerald Bay
,
Pueblo Bonito Emerald Bay Mazatlan
,
Emerald Bay Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Spa
,
Romantic
,
On the Beach
,
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
252
Price range
US$205 - US$1,170 (Based on Average Rates for a Standard Room)
Also Known As
Pueblo Bonito Emerald Bay Hotel Mazatlan
,
Mazatlan Emerald Bay
,
Pueblo Bonito Emerald Bay Mazatlan
,
Emerald Bay Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveller (2,000)
Pool & Beach (637)
Room & Suite (393)
Dining (135)
Amenities (67)
Family and Play Areas (19)
Business Centre & Event Rooms (4)
Nearby
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Questions & Answers
Ask a question
Losier J
15 November 2018|
AnswerShow all 2 answers
Response from GM_PBonito | Property representative |
Hello Losier. Thank you for posting your question. Yes it is. We have free hourly shuttle between properties. You can request your ticket with the Bell Boys. Hopefully we have been helpful answering your doubts. If you need... More
0
Votes
Google Translation
308rileye
14 November 2018|
Answer
Response from WorldTravelsTandJ | Reviewed this property |
The resort itself is a bit out of town. They have a sister resort closer to town and on a nicer beach where there are more activities. At Emerald Bay a bit more laid back and quiet. Some pools etc. and organized activities... More
1
Vote
snorkler
10 November 2018|
AnswerShow all 2 answers
Response from WorldTravelsTandJ | Reviewed this property |
Get something facing the Adult only pool and you will be happy. Closer to the resort exit , for the shuttle to town, buses and tour pickups and far enough away from the main pool to be peaceful.
1
Vote
Room Tips
"All junior and senior rooms are identical."
sandraknox2015
2 days ago
Read review
"Something overlooking the Adult only pool is quieter."
WorldTravelsTandJ
4 days ago
Read review
"We had a lovely room with ocean view."
plwalt
5 days ago
Read review
"Lo siento. No tengo mucho el Español. "
KarenA4248
2 weeks ago
Read review
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