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El Cid El Moro Beach Hotel

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Traveller (730)
Room & Suite (264)
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Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“el moro”(264 reviews)
“ramon morales”(18 reviews)
“time share”(94 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,091)
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Reviewed 14 April 2017

The staff was fantastic! Pools are great and being steps to the beach was awesome. We slept with the windows open and went to sleep each night to the sounds of the surf. Location was perfect; easy to get to town and there are some...More

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Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 18 April 2017

Dear Guest, I appreciate that you took the time for sharing your feedback regarding your great time at el Cid Moro. It is awesome to hear that the staff was fantastic and that you enjoyed all the facilities around. We will be awaiting your return...More

Reviewed 12 April 2017

Up until I got sick 5 days into my trip I was having a wonderful time at El Cid resort. It is a beautiful resort with a nice pool and restaurant. Staff were friendly and accommodating. Our room was a 1 bedroom suite with living...More

Review collected in partnership with this hotel
1  Thank K1605OZsusanl
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 18 April 2017

Dear Guest, I am very glad to hear that you had a wonderful time at el Cid Moro during your vacations in Mazatlan. It is awesome to hear that you found our resort in a nice location and a beautiful building. All the staff would...More

Reviewed 11 April 2017

We really enjoyed our stay, but there were a few things I hope they'll change. We were there for two weeks, and my first room on the 23rd floor was really nice and updated, but the booming music coming up from across the street kept...More

Review collected in partnership with this hotel
1  Thank V8879PSjasons
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 18 April 2017

Dear Guest, First of all I would like to thank you for taking the time to let us know your feedback regarding your vacations. It is through guest reviews such as yours that we can assess the standards of our service, and therefore make changes,...More

Reviewed 11 April 2017

Excellent location, beautiful beach and great staff. Veronica was great!! Went on two really great tours that she suggested and were very very enjoyable.Great room with beach view. Great breakfast buffet.More

Review collected in partnership with this hotel
Thank wendyas2017
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 17 April 2017

Dear Guest, Thank you very much for mentioning the excellent service, location, beautiful beach and great staff who were part of your vacations. We are very happy to hear such a nice things about our resort and we would like to thank you for sharing...More

Reviewed 11 April 2017

Pretty Good bang for the buck. Didn't appreciate the draft beer instead of bottles or cans. Good location. Friendly helpful staff. Great waiters! As with any hotel in Mexico if you want perfect go to Hawaii. I prefer Mexico and can put up with most...More

Review collected in partnership with this hotel
Thank larryt351
Response from GMELCIDRESORTS, Director General at El Cid El Moro Beach HotelResponded 17 April 2017

Dear Guest, First of all I would like to thank you for taking the time to give us your feedback regarding your recent stay with us at El Cid Moro. I am very glad to hear that you enjoyed your stay and that all our...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$87 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$87 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (730)
Room & Suite (264)
Pool & Beach (184)
Dining (99)
Family and Play Areas (14)
Amenities (5)
Questions & Answers
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Txn_Travelr
5 April 2018|
Answer
Response from GMELCIDRESORTS | Property representative |
Estimado Huésped, Estamos muy contentos de escuchar que esta consideran el hospedarse con nosotros en vacaciones de verano. Efectivamente si usted se hospeda en el Cid Castilla tiene acceso al Cid Moro y el Cid Granada en... More
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Google Translation
michelle b
29 March 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Yes we have studio ktchennet room with ocean view.
0
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Juan G
22 March 2018|
AnswerShow all 5 answers
Response from GMELCIDRESORTS | Property representative |
Dear Guest, Thank you for contacting us through our Trip Advisor forum. We are glad to hear you will be visiting us. If you booked a room with kitchenette you can cook. We are pretty sure you will love your stay. Regards,
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Room Tips
"It was hard to get hot water."
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"Only complaint is the surge of hot water when taking a shower."
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"Elevators are great!"
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"Request the higher floors, better view. The rooms were great, had a one bedroom and it was enough room for..."
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