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El Cid El Moro Beach Hotel

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El Cid El Moro Beach Hotel
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1,373 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid El Moro Beach Hotel
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Showing 1,020: English reviews
Azcapotzalco
Reviewed 1 week ago

Excellent place to sit back, kick your feet up and enjoy and I was on a business trip. The facilities are top notch they're clean, modern, elegant and really make you feel welcome. The rooms come equipped with a full kitchen. You have access to all services.

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Helpful?
Thank Frank F
Reviewed 1 week ago

Good resort, Bed were comfortable, Service was good. We had some noise issues due to blowing wind and they are very helpful to give us a different room. Breakfast and lunch was good but dinner need some improvements. Currency exchange rate was not good at the hotel, you can get a better rate if you go outside. We got 19...

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Thank Asifkaleem
Orleans
Reviewed 1 week ago

My family and I stayed for two weeks. We had a great time. The site was beautiful, clean and accessible. The beach is pristine. The meals were tasty and the variety of restaurants was amazing. Be careful of the various options... Elite, VIP, Millionaire, Guest etc... not all guests have all advantages. The tennis courts were amazing and overall our...

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Thank SmartMomof4
Calgary, Canada
Reviewed 1 week ago

The room check in is quick but room is not ready. Then the assigned room was changed 3 times every time I ask if the room is ready. Other than that, everything is fine. Transportation is convenient by taxi, or public bus.The bus Pebalo Centero on right side of resort entrance costs 10 Pasco each person to downtown. We took...

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1Thank Aqufina
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Aqufina, Thank you for taking the time to write a few words about your stay at El Cid Moro. I am overjoyed that your stay was such a successful one. These comments help us as a staff and hotel and make our service to you even stronger in the future. We appreciate you helping get the message out about...

Mahomet
Reviewed 2 weeks ago

This resort is amazing. We were there December 26- January 3, 2017. From the shuttle ride to the resort, the drinks that were awaiting us, the food, our rooms, and the service top notch. Definitely a 5 star in my book. This was our 10th year with many more in the future. Thank you ElCid Maztelan for making my Grandson's...

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Thank kennasm
Manalapan
Reviewed 2 weeks ago

This was our fifth time vacationing at El Cid and we have never been disappointed. Great staff, great food, great facilities. There are enough activities to keep everyone busy and plenty of time to just relax. We are looking forward to returning.

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Thank pwtdmd
Whitley Bay, United Kingdom
Reviewed 2 weeks ago

I have been to this resort many times. All of the service staff including reception, waitstaff, cleaners, lifeguards, concierges, porters, shuttle drivers, airport collection, and maintenance men are superb. The same cannot be said for the management. If Senor Don Julio Berdegue, the original owner was still alive he would be appalled at the state of his resort now. It...

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Helpful?
1Thank Gillian-Linard
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Gillian Linard, Thank you for sharing your comments regarding your past experience. We value highly all the comments from our members and are glad that we’ve had the opportunity to serve you once again. We are sharing these comments with our Vacations club management team so that they can follow-up with you directly. Also, I want to thank you...

Farmers Branch
Reviewed 2 weeks ago

We stayed at the Castille resort. The room was amazing, the view was breathtaking, the location could not be better, the room was enormous. However, we had an ant issue that never really got resolved even after repeated calls to the front desk. The balcony, although one of the best features, was seriously dangerous for kids under the age of...

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1Thank machemh
Minneapolis
Reviewed 2 weeks ago

Our family of 5 had a great time at the resort. This was our first time in Mazatlan and being able to open the windows at night to listen to ocean as the temps cooled was incredible. We had the all inclusive package and were a little confused with reservation system given the Holiday dinners, but after a couple of...

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Thank willardbrookk
Ellwood City, Pennsylvania
Reviewed 2 weeks ago

Great variety and quality of food. Breakfast buffet on the beach every morning was super and a sit down meal at the 5 restaurants were better than expected for all inclusive. Pool staff very attentive.

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Thank allisontaylor123

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €92 - €333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 Spa Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
93 questions
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Questions? Get answers from El Cid El Moro Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Prestige room if possible but the 2 bedrooms in the tower are also very nice!”
 of 5 bubbles lamonts192, 18 Jan 2017 | Read review
“The tiles in our bathroom had grout dripped all over that had never been cleaned after construction.The shower had no water pressure . I had to run the water in both the sink and shower for about five minutes before it was hot.”
 of 5 bubbles jenniem84, 18 Jan 2017 | Read review
“We were on the fourth floor and had a nice view of the sunset each evening.”
 of 5 bubbles Janice_2012_12, 17 Jan 2017 | Read review
“If you are in the room window facing to adult/member only swimming pool, you can hear loud music until late night. We are on 22nd floor with ocean view and street view.”
 of 5 bubbles Aqufina, 6 Jan 2017 | Read review
“Not sure my husband handled that. Super great room service!”
 of 5 bubbles kennasm, 5 Jan 2017 | Read review
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