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El Cid El Moro Beach Hotel

5.9 km from Mazatlan centre
  • Pool
  • Room Service
  • Restaurant
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1 room, 2 adults, 0 children
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Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
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1,423 Reviews from our TripAdvisor Community

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Showing 1,065: English reviews
St. Albert, Canada
Reviewed yesterday NEW

We have stayed at El Moro 4 or 5 times, always a great time. Staff is excellent and go above and beyond to help make you comfortable. Food is great and wine list has been up graded. Would recommend this Resort to everyone.

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Helpful?
Thank jlreiger
Spring Hill, Tennessee
Reviewed 2 days ago NEWvia mobile

Great place to stay , rooms need a little upgrading but the staff will take care of yours needs . Pool areas are great , clean and well taken care of . Breakfast is awesome in the morning with good service. Pool area servers Angel , Teburcio and Felix were the best never had to wait for anything hats off...

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Thank brantly38
kponzo, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, I appreciate that you took time to write your commets about El Cid Moro. You can’t imagine how the proud I feel when I read yours; thank you so much for your comments and for saying such nice things about the Resort. Our objective is to always provide the best service to our guests, so reading this kind...

Stony Plain
Reviewed 2 days ago NEW

Our 1 bedroom was great! The only problem we had was the mattress was very hard and did not sleep well! We had also wanted a king bed & they could not provide one for us. The property was wonderful and we liked were it was situated!

Review collected in partnership with this hotel
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Thank brianmN430BS
kponzo, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Brian M, I am very happy to know your stay with us was everything you were hoping. Thank you for taking the time to share by Trip Advisor your comments regarding the experiences with our staff, our service and our facilities. Your comments are very important to us to continue improving our services to provide the best guest experiences....

Penhold
Reviewed 4 days ago NEW

was there 6 weeks and didnt want to leave. cant wait until next year to get back there. excellent food and the service was unreal. the people were great, helpful and they couldnt do eniugh for you. great place to be they make you feel like you are at home

Review collected in partnership with this hotel
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Thank tyronew395
kponzo, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, I am very happy to know your 6 weeks stay with us was everything you were hoping for your vacation. Thank you for taking the time to let us know your experiences with our staff, our service and our facilities. We will be awaiting your return next year to Mazatlan and look forward to welcoming you once again....

Redwood City
Reviewed 4 days ago NEW

My arrival to the resort was extremely horrible. I had reserved and paid in advanced for 4 rooms all under the Elite plan and when I showed up they only had 3 rooms for me. The clerk was extremely rude to me as if it was my fault that they only had 3 rooms for me and not 4. The...

Review collected in partnership with this hotel
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Thank biancasI5290HQ
Edmonton, Canada
Reviewed 4 days ago NEW

We just finished our supper at the El Cid El Moro La Concha restaurant for Valentines day. A very nice supper with 4 courses, The salad was exceptional. I had not had one before so it was a real treat. The soup was not large but delicious, main course was Salmon but there was Chicken as well. The salmon was...

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Helpful?
Thank 690granny
kponzo, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, It is awesome to hear that you had a great Valentines supper with us at La Concha Restaurant and that all the service went beyond your expectations. We work hard every day to offer our guests the best services ever and reading this kind of comments makes us realize that we are doing a great job. Be assured...

MARKHAM
Reviewed 4 days ago NEW

the beach at this resort is perfect. No undercurrents and when the tide is out, its perfect for walking or shell hunting and is safe to swim for all ages. The main resort pool is fantastic with waterslides and places for jumping or diving and is a really great temperature but the adult only pool was icy cold. Food at...

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1Thank Suzanna B
Puyallup
Reviewed 4 days ago NEW

This is a very nice resort. Main pool is heated which was great. Large hot tub and pool service was very nice. Great views of both islands! Maid service was very nice also. I opted for the A.I. and the food and drinks were very good. I really enjoyed the stage shows every night.

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Thank Robert B
kponzo, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Robert B, I am very happy to know your stay with us was everything you were hoping for a pleasant Mexican vacation. Thank you for taking the time to write us your feedback about the experiences with our staff, our service and our facilities. We will be awaiting your return the next time you visit Mazatlan and look forward...

Martinsburg, West Virginia
Reviewed 4 days ago NEW

We stayed at El Moro with the basic all-inclusive plan. The location was excellent and with access to the other three properties the resort was an excellent choice for a husband-wife vacation. We enjoyed not only the many activities on the property but also the access to public transportation to get around town and the safety of walking for miles...

Review collected in partnership with this hotel
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Helpful?
Thank Paul W
kponzo, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Paul W, I appreciate that you took time to share with the Trip Advisor lectors your feedback about your stay at El Cid Moro. Our objective is to always provide the best service to our guests, so reading this kind of comments makes us realize that we are doing a great job. Your comments are very important to us...

Albuquerque, New Mexico
Reviewed 5 days ago NEW

Hotel personnel were very helpful, friendly, just really great! We would like to thank personally the following people who made this trip so wonderful: Victor (Mgr. of beach restaurant), Martin, Santiago, Jorge, Evelyn at the front desk, Jose at the SPA..thank you so much. Management, please give these people and all your staff the recognition they truly deserve.

Review collected in partnership with this hotel
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Helpful?
Thank Andrew A
kponzo, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Andrew A, I am very happy to know your stay with us was everything you were hoping for in a beach resort. Thank you for taking the time to answer our survey online regarding the experiences with our staff who was very helpful and friendly, our service and our facilities. We will be awaiting your return the next time...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €98 - €411 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com and Jetsetter so you can book your El Cid El Moro Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
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Questions? Get answers from El Cid El Moro Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Change the mattress's in the building!”
 of 5 bubbles brianmN430BS, 17 Feb 2017 | Read review
“The best restaurant was La Concha, make sure that when you book, you are able to eat all your meals at La Concha. They are a bit slow in taking your order and delivering it but they wait is so worth it. ”
 of 5 bubbles biancasI5290HQ, 15 Feb 2017 | Read review
“None...staff did an excellent job!”
 of 5 bubbles andrewa349, 14 Feb 2017 | Read review
“We like to ask for an ocean view room.”
 of 5 bubbles SigtheIcelander, 14 Feb 2017 | Read review
“The one bedroom Suite was more room than my Wife and I needed most likely to book a Studio next Year”
 of 5 bubbles thomashs961, 8 Feb 2017 | Read review
5 of 5