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El Cid El Moro Beach Hotel

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El Cid El Moro Beach Hotel
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1,312 Reviews from our TripAdvisor Community

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Showing 970: English reviews
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

Very friendly people. Great resort on the Golden Coast of old Mazatlan! My second time here and I love it and will come back again. Great pool side activities, like blackjack, bingo, and crazy games, and Spanish lessons too! Say hi to the activities staff, Ceasar, Natcho, Jeorge, and all the other fun and friendly staff that will make your... More 

Helpful?
Thank Lana M
best travels
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

We stayed at ElCid El Moro beach resort over Thanksgiving break. We were pleasantly surprised but how beautiful the facilities are. Our room was incredible with a view overlooking the pool & Ocean front. There were 3 pools to choose from that had something for everyone. Our favorite was the end pool that seemed to be geared towards reading &... More 

Review collected in partnership with this hotel

Helpful?
Thank besttravelor
Temecula
1 review
Reviewed 3 days ago NEW

I think they need to upgrade their entire way of checking in guest. It took way too long and we were not given the room we reserved until the next day. Overall it was a great stay-checking in not so much.

Review collected in partnership with this hotel

Helpful?
Thank georgecV3968ND
Indianapolis, Indiana
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

My wife and I took two of our daughters and their husbands on what they described as "the best vacation ever!" Our rooms, the service, the amenities and the food were all superb. The staff is friendly and responsive. The resort was top notch in every aspect.

Helpful?
Thank John-MaryAnne
Sacramento
1 review
Reviewed 4 days ago NEW

Not quite knowing what we were in for (because, really it couldn't look like the picture, right? ;-) we were SO grateful for our accommodations. Bonus was the friendly, helpful and caring staff that we met throughout the week. Great food? check! Plenty of options for family or couples? check! And, yes, the pictures ARE what it actually looks like... More 

Review collected in partnership with this hotel

Helpful?
Thank fay_grundel
Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 days ago NEW

Overall (4 star hotel, 2 star food and service) Even though the hotel is older, staff does a great job keeping the rooms and grounds clean, shiny and very well put together. Service from wait staff at restaurants and pools, however, was not great. We tip when we get drinks at the pool, coffee and juice at buffet, etc...but we... More 

Helpful?
2 Thank MexFanColorado
Scottsdale, Arizona
2 reviews
Reviewed 4 days ago NEW

Our family had a wonderful time at the well kept resort - enjoyed the beach and fantastic variety of restaurants within the El CID complex. Rosie's omelettes were the reason to get up for some ! Smiles were everywhere - on guests and staffers !

Review collected in partnership with this hotel

Helpful?
Thank jmspoet
California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I really enjoyed my stay. 1 week of nothing but relaxation, eating and drinking. I can't lie, the buffet food and drinks were kinda blah but the customer service was on point! Seriously, whoever hires the serving staff does a great job! I'm a manger in the hospitality industry so I know how important good customer service is and I... More 

Helpful?
1 Thank Rebecca S
Edmonton, Canada
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

We love coming to Mexico .but had never been to mazatlan so we decided to give it a try we were checked in at el cid more by a delightful young lady at the reception desk her name is Lupita very helpful she was and always with a smile .we had a a beautiful room but the balcony was on... More 

Helpful?
Thank 374anna
fairfield, ca
Level Contributor
3 reviews
Reviewed 1 week ago

This is a magical vacation spot. The hotel is staffed with friendly people always will to assist you with your needs. From breakfast to evening activities, someone is there to attend to you. English maybe the second language there, but they seemed to know how to understand you, bring you what you need, or refer you to someone who does.... More 

Review collected in partnership with this hotel

Helpful?
Thank M3165MVdavidb

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €99 - €390 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#4 Spa Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
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Questions? Get answers from El Cid El Moro Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd recommend staying on a higher floor, we had a lovely view of the ocean and the pools. We were on floor 26. ”
 of 5 bubbles besttravelor, 1 Dec 2016 | Read review
“All have at least partial ocean view. The higher the better.”
 of 5 bubbles John-MaryAnne, 30 Nov 2016 | Read review
“Room overlooking adult pool is much quieter! Music by main pool is loud!!!”
 of 5 bubbles MexFanColorado, 29 Nov 2016 | Read review
“Choose room carefully for your comfort ”
 of 5 bubbles M3165MVdavidb, 24 Nov 2016 | Read review
“Wish we could have slept in later than 5am!”
 of 5 bubbles 848jessicalynng, 20 Nov 2016 | Read review
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