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El Cid Castilla Beach Hotel

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Traveller (1631)
Room & Suite (528)
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Overview
  • Excellent48%
  • Very good28%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“lobby bar”(176 reviews)
“time share”(168 reviews)
“la pergola”(74 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from El Cid Castilla Beach Hotel
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Reviews (4,285)
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2,165 results
Traveller rating
816
733
375
146
95
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816
733
375
146
95
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All reviewslobby bartime sharela pergolala alhambraitalian restaurantcastilla beachpool viewall inclusive packagea la carte restaurantsinformation desksushi barkids clubeuropean planbeach vendorsdinner buffetall inclusive plandinner reservations
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1,001 - 1,005 of 2,165 reviews
Reviewed 5 February 2015

This hotel was a joy to stay in. The staff are attentive and friendly and I felt welcomed and appreciated. The restaurants are very impressive firstly because of the food - exquisite - and also the decor and professional staff. I would highly recommend booking...More

2  Thank Tish616
Response from GMELCID, General Manager at El Cid Castilla Beach HotelResponded 6 February 2015

Dear Tisha616, I am so happy to hear that you had such a great time in our Resort. First and for most I’d like to thank you for taking the time to write this review, we always love to hear on how much our guest...More

Reviewed 3 February 2015

The Cascada restaurant is by far the best restaurant in this all inclusive resort. Miguel Rueda was one of our waiters during our visit and he was such a delightful man...he would ask us if we wanted certain things with our meals and always right...More

3  Thank Heidi W
Response from GMELCID, Director General at El Cid Castilla Beach HotelResponded 5 February 2015

Dear Heidi W, Thank you for taking your time in letting us know how your recent stay was and for speaking so fondly of our staff, we pride ourselves in giving the best service we can to insure that our guests have an unforgettable stay...More

Reviewed 2 February 2015

We stayed here over christmas for two weeks and it was very nice. The hotel wasn't too busy. We got access to the other El Cid hotels and their services. The all inclusive was decent food and it was nice to have the multiple A...More

2  Thank Amanda G
Response from GMELCID, Director General at El Cid Castilla Beach HotelResponded 5 February 2015

Dear Amanda G, I am glad to hear you were able to spend your holidays with us and that you enjoyed it very much , It´s great you had time to try some of our restaurants and that you found the sushi bar to be...More

Reviewed 2 February 2015

As a first timer at El Cid Castilla I was unsure of what to expect. Travelling with a group of 8 is fantastic time, however making sure that everyone is entertained can be a challenge. Well, that is what I thought until we headed down...More

3  Thank RetelleP
Response from GMELCID, Director General at El Cid Castilla Beach HotelResponded 5 February 2015

Dear RetelleP, Thank you for taking the time to write this awesome review it is so great to hear that your first time in Mazatlan and you gave us the privilege to host your family. I am glad that you had such a good time...More

Reviewed 2 February 2015

Our 2nd stay. One played 16 rounds in 26 days, other went to their great gym. After a good lunch at the La Alhambra beach-side, out door restaurant, we'd lounge by the pool. The Animacion Castilla crew were fun to watch or participate in games...More

1  Thank The_Ingebelle
Response from GMELCID, General Manager at El Cid Castilla Beach HotelResponded 6 February 2015

Dear The_Ingebelle Greetings from the warm beaches of Mazatlan, I am so happy to hear that you had such a great time and that the activity staff had much ativitys to insure you had a wonderful time I will pass along the kind comments to...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Laundry Service
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Golf course
Heated pool
Outdoor pool
Details
Price range
US$69 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1631)
Room & Suite (528)
Pool & Beach (444)
Dining (193)
Family and Play Areas (20)
Amenities (11)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Vivi G
17 April 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear guest, Thank you very much for contacting us through the forum questions of Trip Advisor. Regarding your question, yes you get a towel card on your arrival. And you also have towels in your room. We are pretty sure... More
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Txn_Travelr
5 April 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS | Property representative |
Dear Future Guest, Thank you for contacting us through the Trip Advisor forum questions. Regarding your question, of course you are able to eat at the Castilla and Moro if you are staying at el Cid Granada. We are sure... More
1
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Google Translation
Pamela P
4 April 2018|
AnswerShow all 5 answers
Response from GMELCIDRESORTS | Property representative |
Dear Pamela, Thank you for contacting us through Trip Advisor forum questions. Yes, all our rooms have safes in there. We are pretty sure you will love your stay. Sincerely,
1
Vote
Google Translation
Room Tips
"Great place to stay!"
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"Choose an ocean view room in the shorter buildings, not the towers."
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"Get a room higher up if you can."
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"Stay at El Moro not El Cid ( they are part of the same complex)"
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