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El Cid Castilla Beach Hotel

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Traveller (1628)
Room & Suite (527)
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Overview
  • Excellent48%
  • Very good28%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“lobby bar”(176 reviews)
“time share”(168 reviews)
“la pergola”(74 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,277)
There are newer reviews for El Cid Castilla Beach Hotel
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2,163 results
Traveller rating
815
733
374
146
95
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815
733
374
146
95
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All reviewslobby bartime sharela pergolala alhambraitalian restaurantcastilla beachpool viewall inclusive packagea la carte restaurantsinformation desksushi barkids clubeuropean planbeach vendorsdinner buffetall inclusive plandinner reservations
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11 - 15 of 2,163 reviews
Reviewed 3 weeks ago

My husband and I booked a 10 day vacation at the El Cid Castilla from April 4-14, 2018. The hotel is very close to the beach which sounds great but...The beach bands were screaming loud everyday!!! You can not escape them, you can hear them...More

Thank Pauline E
Reviewed 3 weeks ago

Food great, People Great, Location Great, Push to take time share presentation over 7 times in 5 days... Not so great. There has got to be a better way to not repeat offer this to people. That said I really enjoyed my stay. Maybe improve...More

Review collected in partnership with this hotel
1  Thank raymondh726
Reviewed 3 weeks ago

I was looking forward to staying a little closer to all the action, after a week long retreat at the RIU 3 weeks before, should have booked at the RIU again. The El Cid has a 2 tier all inclusive system. Don't expect canned beer...More

Thank rico8570
Reviewed 4 weeks ago

I stayed at El Cid Castilla during a recent trip to Mazatlan for a hospitality conference and was very pleased I chose this hotel. The check-in process was great and there were a lot of nice details from them when I got to my room....More

Review collected in partnership with this hotel
Thank al0ns0sanchez
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 4 weeks ago

Dear Guest, We appreciate that you took the time to share your comment with us regarding your recent stay at el Cid Castilla. It’s great to read that your stay at our resort was wonderful and that we met your expectations. Thank you for choosing...More

Reviewed 4 weeks ago

We stayed here for a week from March 29 at the all inclusive in the Tower section. Emily at Sell of Vacations arranged for a special room gift of chocolate covered strawberries, a fruit basket and a bottle of wine and glasses. What an excellent...More

Thank Goldilocks3Bears
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 4 weeks ago

Dear Guest, First of all, we would like to thank you for taking the time to share your comment with us through TripAdvisor regarding your recent stay at el Cid Castilla. We are glad to read that your vacation and your birthday at our resort...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Laundry Service
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Golf course
Heated pool
Outdoor pool
Details
Price range
US$69 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1628)
Room & Suite (527)
Pool & Beach (444)
Dining (193)
Family and Play Areas (20)
Amenities (11)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Vivi G
17 April 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear guest, Thank you very much for contacting us through the forum questions of Trip Advisor. Regarding your question, yes you get a towel card on your arrival. And you also have towels in your room. We are pretty sure... More
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Txn_Travelr
5 April 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS | Property representative |
Dear Future Guest, Thank you for contacting us through the Trip Advisor forum questions. Regarding your question, of course you are able to eat at the Castilla and Moro if you are staying at el Cid Granada. We are sure... More
1
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Google Translation
Pamela P
4 April 2018|
AnswerShow all 5 answers
Response from GMELCIDRESORTS | Property representative |
Dear Pamela, Thank you for contacting us through Trip Advisor forum questions. Yes, all our rooms have safes in there. We are pretty sure you will love your stay. Sincerely,
1
Vote
Google Translation
Room Tips
"Great place to stay!"
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"Choose an ocean view room in the shorter buildings, not the towers."
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"Get a room higher up if you can."
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"Stay at El Moro not El Cid ( they are part of the same complex)"
Read review
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