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El Cid Castilla Beach Hotel

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Traveller (1616)
Room & Suite (527)
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Overview
  • Excellent49%
  • Very good28%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“lobby bar”(176 reviews)
“time share”(168 reviews)
“la pergola”(74 reviews)
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,214)
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Traveller rating
812
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729
372
145
93
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1 - 5 of 2,151 reviews
Reviewed yesterday

I stayed at El Cid Castilla during a recent trip to Mazatlan for a hospitality conference and was very pleased I chose this hotel. The check-in process was great and there were a lot of nice details from them when I got to my room....More

Review collected in partnership with this hotel
Thank al0ns0sanchez
Hotel's Favourite
Reviewed 3 weeks ago

From check in to check out, everything went smooth. Get the VIP brown bands and never worry about anything, such as room service or water. Need something, just call down and ask, it will be right up to your room.More

Review collected in partnership with this hotel
Thank Patrick G
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 2 weeks ago

Dear Patrick, We appreciate that you took the time to share your comment about your recent stay at el Cid Castilla. It’s great to know that you spent a wonderful vacation at our resort and that we fulfill your expectations. Thank you for choosing us...More

Reviewed 2 days ago

We stayed here for a week from March 29 at the all inclusive in the Tower section. Emily at Sell of Vacations arranged for a special room gift of chocolate covered strawberries, a fruit basket and a bottle of wine and glasses. What an excellent...More

Thank Goldilocks3Bears
Reviewed 3 days ago

Great hotel, very friendly staff.. My husband and I enjoyed our stay here very much and would recommend it to anyone. The room was very clean and we had a great view of the pool, ocean, beach and city. We had a problem with the...More

Review collected in partnership with this hotel
Thank J726XPmargaretw
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded yesterday

Dear Guest, First of all, we would like to thank you for taking a few minutes of your appreciable time to share your comments about your recent stay with us at El Cid Castilla. We are happy to hear that our services were to your...More

Reviewed 4 days ago

This was an ideal place to stay during my most recent visit to Mazatlan. The service is amazing; everyone at every level of staff is super friendly and attentive. I stayed in the main tower, and enjoyed the large room, big balcony and amazing ocean...More

Review collected in partnership with this hotel
Thank LatinFlyer
Response from GMELCIDRESORTS, Director General at El Cid Castilla Beach HotelResponded 4 days ago

Dear guest, Thank you very much for taking a few minutes of your time to share with us your fabulous review about your recent vacation at el Cid Castilla. We are very happy to hear that you enjoyed our wonderful facilities and delicious dishes. We...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Laundry Service
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Golf course
Heated pool
Outdoor pool
Details
Price range
US$88 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#9 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$88 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#9 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1616)
Room & Suite (527)
Pool & Beach (443)
Dining (193)
Family and Play Areas (19)
Amenities (11)
Business Centre & Event Rooms (10)
Questions & Answers
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Vivi G
17 April 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear guest, Thank you very much for contacting us through the forum questions of Trip Advisor. Regarding your question, yes you get a towel card on your arrival. And you also have towels in your room. We are pretty sure... More
0
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Txn_Travelr
5 April 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS | Property representative |
Dear Future Guest, Thank you for contacting us through the Trip Advisor forum questions. Regarding your question, of course you are able to eat at the Castilla and Moro if you are staying at el Cid Granada. We are sure... More
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Google Translation
Pamela P
4 April 2018|
AnswerShow all 5 answers
Response from GMELCIDRESORTS | Property representative |
Dear Pamela, Thank you for contacting us through Trip Advisor forum questions. Yes, all our rooms have safes in there. We are pretty sure you will love your stay. Sincerely,
1
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Google Translation
Room Tips
"The room was very clean and linens changed regularly. Fresh towels every day."
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"Try a room in a higher level in the big tower for the most amazing ocean views — and beautiful sunsets!"
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"Corner unit is the best view. Room numbers ending in 17."
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"The rooms were slightly small & the beds a little hard, but it was very clean with a nice view."
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