We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

El Cid Castilla Beach Hotel

Travellers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel
Panoramas (82)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,967 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,736: English reviews
Start your review of El Cid Castilla Beach Hotel
 Click to rate
white city
Reviewed yesterday NEWvia mobile

Booked King bed...booked into two doubles...told no king available. Asked for free internet. to make up for....should have been free anyway. Sorry ...cost too much...Manager sat mute and then said we have King bed...but not next to our sons room.....WHICH WE BOOKED... Will come back to Maz. BUT .....EL CID.....NO....

 Report
Helpful?
1Thank guilermo m
Chestermere
Reviewed yesterday NEW

I loved everything about the resort. It was very clean and well kept, housekeeping did an amazing job each day, the restaurant had great selection, the shows after dinner were very entertaining, and the servers were always near by serving you none stop. The location is right in the downtown of Mazatlan, so you truly getting the Mexican experience. Will...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Breanna D
Reviewed yesterday NEW

Nice room,housekeeping very good and when I wanted to communicate something I used my iPad to interpret to the housekeeping staff, I remember these people for their hard work Raul,Sylvia,Roberto both Sr and Jr, Arturo,Caesar, to mention a few thank you for making my first trip outside the US,I just wish that wifi was included. I paid 10 a day...

 Report
Helpful?
Thank Trish R
Reviewed yesterday NEW

We Spent two weeks at El Cid Castilla Beach Hotel. The Castilla Beach hotel is a large complex consisting of 2 other EL Cid hotels, the Granada and the El Moro. I booked a pool room, unfortunately the first room on the 4th floor had a view of a decoration extension holding a chain which was part of the building...

 Report
Helpful?
Thank Chuck J
Reviewed yesterday NEW

For the price we paid for two rooms, two adults, two 20 somethings, we had good service, good food and a very nice time. This is not an American Tourist hotel as much as it is the hotel the Mexicans stay in. If your looking for a more "Americanized" experience, this is not the hotel. We like the authentic food...

 Report
Helpful?
Thank Megan S
Edmonton
Reviewed yesterday NEW

Everything about the El cid was fabulous, the selection of food to the service! I would highly recommend this resort to stay at. There were activities for all ages provided everyday by the pool by the great staff.

Review collected in partnership with this hotel
 Report
Helpful?
Thank noreenberniceb
Vancouver, Canada
Reviewed yesterday NEW

The resort and location were lovely but what made our trip was hands down, the staff. Everyone was so attentive and friendly. Our server, Ernesto provided outstanding service and was always smiling. We were especially blown away by the nightly entertainment in La Pergola the dining hall. Each night there was a live performance with amazing costumes and choreography! A...

Review collected in partnership with this hotel
 Report
Helpful?
Thank 149chelseal
Calgary, Canada
Reviewed yesterday NEW

a group of 4 of us stayed here for a week in February. it is in a ideal location just minutes from downtown and and just up the street from some great bars. the buffet was pretty good and a la cart quite good also specifically the Argentinian. the one thing they should advertise better is the swim up bars...

Review collected in partnership with this hotel
 Report
Helpful?
Thank james0shea
Winnipeg, Canada
Reviewed yesterday NEW

We spent two weeks at El Cid Castillo. All facilities and rooms were spotless. Service was excellent. Our room on the 15th floor of the tower was very quiet, heard nothing from surrounding rooms. The balconies in the tower are very spacious, great for spending time on in the late afternoon to watch the sunsets. We found the beds and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Rusty204
Winnipeg
Reviewed yesterday NEW

Food / restaurant options were great- buffets included lots of healthy options. Rooms clean, and the ocean view room with balcony was so nice! Spa experience (facial/wrap/massage) was very good- thank you Maria! Nearby restaurants off resort were safe and delicious! Service poolside/beachside second to none!! Thomas deserves a raise!! Lobby bar was fun! Entertainment nightly. Golf course great any...

Review collected in partnership with this hotel
 Report
Helpful?
Thank S2273LWtracyp

1,731 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1457)
Viewed
Hotel & Grounds (222)
Viewed
Pool/Beach Area (349)
Viewed
View from Room (167)
Viewed
Room/Suite (119)
Viewed
Business Centre/Function Rooms (8)
Viewed
Dining (115)
Viewed
Bathroom (15)
Viewed
Family/Play Areas (10)
Viewed
0:18
Videos (4)
Viewed
Other (448)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (248)
Viewed
Amenities (11)
Viewed
Beach (14)
Viewed
Ocean View (28)
Viewed
Pool View (23)
Viewed
Presidential Suite (101)
Viewed
Dining (61)
Viewed
The Hotel (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Family/Play Areas (5)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
0.1 km away
El Cid El Moro Beach Hotel
0.6 km away
El Cid Granada Country Club
1.4 km away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#4 of 80 in Mazatlan
1,654 reviews
Show Prices
Show Prices
Show Prices
6.7 km away
Pueblo Bonito Emerald Bay
0.2 km away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 80 in Mazatlan
620 reviews
1.2 km away
Oceano Palace
Oceano Palace
#65 of 80 in Mazatlan
857 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Mazatlan's Golden Zone with splendid views of the ocean, refined comforts, and warm, friendly service, El Cid Castilla Beach offers a delightful combination of sun and fun for all ages. Relax on our beautiful sandy beach as the Pacific laps at your toes, sip a refreshing beverage at one of our two connecting pools or enjoy a gorgeous sunset from your balcony as it melts on the horizon. Serving as a tropical oasis for unforgettable getaways, Castilla's vibrant location makes it the perfect retreat for entertainment seekers as it is just a few sandy steps away from the energetic nightlife, enjoyable shopping, and restaurants including Senor Frogs restaurant and disco on site. • Ideal for Friends and Families • European, All Inclusive and Elite All Inclusive Plans • Three restaurants with international cuisine • Kids Club (From 10am -10pm) • Teens Club (From 11am-7pm) • Theme night dinner buffets with live entertainment • Two expansive, connecting free form pool with swim up bar • Beach front property with aquatic center • Pronatours Tours Desk • WIFI Internet Access • El Cid Golf & Country Club, offering golf, tennis, spa, and fitness center • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Castilla Beach Hotel

Address: Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €90 - €344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid Castilla Beach Hotel 3.5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Hotels.com, Travelocity and Jetsetter so you can book your El Cid Castilla Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel El Cid Castilla Beach
El Cid Mazatlan
El Cid Castilla Mazatlan
Hotel Style:
#2 Top resorts Hotel in Mazatlan
#5 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#8 Family Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El Cid Castilla Beach Hotel staff and other travellers.
145 questions
Ask a question

See all questions (145)

Questions? Get answers from El Cid Castilla Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The towers have better views”
 of 5 bubbles 327chuckj, 20 Feb 2017 | Read review
“Poolside in the Castilla rooms 4077 was our room number. ”
 of 5 bubbles noreenberniceb, 20 Feb 2017 | Read review
“We were on the 15th floor of the tower building. The view was amazing. We could hear the pool music but were up high enough it was not bothersome. The elevator service was good.”
 of 5 bubbles Rusty204, 20 Feb 2017 | Read review
“While clean, I'd still bring Lysol wipes as the dresser drawer fronts hadn't been done in a while. ”
 of 5 bubbles S2273LWtracyp, 20 Feb 2017 | Read review
“Clean. No issues with room”
 of 5 bubbles glennalang, 20 Feb 2017 | Read review
5 of 5