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25/12/2017 26/12/2017
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    Luna Palace Hotel / Suites

    Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
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    25/12/2017 26/12/2017
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    US$420
    US$160
    SAVE US$260
    US$160
    Traveller (194)
    Room & Suite (96)
    Pool & Beach (87)
    Overview
    • Excellent52%
    • Very good24%
    • Average11%
    • Poor4%
    • Terrible9%
    Travellers talk about
    “pool area” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (518)
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    211 - 215 of 256 reviews

    Reviewed 20 March 2006

    Just back from 2 weeks at Luna Palace. The hotel is 15 years old with little maintenance. No air conditioning in the entire hotel. Kitchen facilities barely worked, had to swap microwaves 3 times to get one that worked. Stove barely heated up. Hotel is...More

    4  Thank Purrdy
    Reviewed 13 March 2006

    On my second trip to Mexico (first was to Akumal on the Gulf side in 2003), Mazatlan proved to be an absolute blast. We chose the Luna Palace, as it was the cheapest deal out there, and one of the girls we were travelling with...More

    6  Thank rooneye
    Reviewed 12 March 2006

    We stayed at the Luna Palace from Feb. 24 to Mar. 3. I have to laugh when I see some of these reviews. What were you expecting for a 3 star hotel? This is standard accommodations and they do a very good job at it....More

    16  Thank Mysdak
    A TripAdvisor Member
    Loveland, Ohio
    16
    Reviewed 7 March 2006

    My husband and I stayed here with our 3 small children. Now, when one has little children, you do NOT want a COLD pool to swim in. This was a HUGE problem for us. The hotel should have done something for us because of the...More

    6  Thank A TripAdvisor Member
    Reviewed 6 March 2006

    Feb 16 to Mar 2, Pacific was colder than last year at this time. My wife took all inclusive by mistake but it turned out alright anyway and much cheaper than hunting for a restaurant 3 times a day. The food was acceptable although by...More

    3  Thank viejogringo1
    Pueblo Bonito Mazatlan
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    El Cid Castilla Beach Hotel
    3,829 reviews
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    Oceano Palace
    936 reviews
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    0.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Concierge
    • Multilingual Staff
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$72 - US$292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Mazatlan
    • #5 Top resorts Hotel in Mazatlan
    • #8 Romantic Hotel in Mazatlan
    • #10 Family Hotel in Mazatlan
    • #13 On the Beach Hotel in Mazatlan
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 71
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and getaroom.com so you can book your Luna Palace Hotel / Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Luna Palace Resort All Inclusive ,
    • Luna Palace Mazatlan
    Add Photo Photos
    Traveller (194)
    Room & Suite (96)
    Pool & Beach (87)
    Dining (31)
    Hotel & Grounds (131)
    Bathroom (2)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 80 hotels in Mazatlan
    Oceano Palace
    936 reviews
    .24 km away
     
    El Cid Castilla Beach Hotel
    3,829 reviews
    1.41 km away
     
    Pueblo Bonito Mazatlan
    1,601 reviews
    .17 km away
     
    The Inn at Mazatlan
    697 reviews
    1.63 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Terry E
    12 December 2017|
    Answer
    Response from classic_creators | Reviewed this property |
    No, The staff have no problem with that and will often help carry in bags from the Mercado or Soriano,and the basic kitchens in each suite make it fun to save and experiment. The fridge is priceless for leftovers and... More
    1
    Vote
    Eileen G
    11 October 2017|
    AnswerShow all 3 answers
    Response from Alex B | Reviewed this property |
    Yes you can walk along the beach in front of the hotel. The hotel also provides chairs. At the time we were there which was in The summmer yes you could swim in the water
    0
    Votes
    classic_creators
    22 July 2017|
    AnswerShow all 2 answers
    Response from MazfanPuyallup | Reviewed this property |
    I know this is far after you asked but we stay for a month every year and have had NO success in getting a quote from the hotel directly. When you call, never anyone that speaks English, sent numerous emails and they never... More
    1
    Vote
    Room Tips
    "I would not recommed this hotel to anyone."
    Read review
    "All rooms are ocean view...just don't go there on weekends or ask whether private parties are planned..."
    Read review
    "We had a one bedroom facing the ocean, Room 7001 and then a junior suite also facing the ocean 7007. Would..."
    Read review
    "All rooms have ocean views. I think there are eight floors. I was on the seventh, and the views were nice."
    Read review
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