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Luna Palace Hotel / Suites

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#12 of 80 Hotels in Mazatlan
Certificate of Excellence
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Luna Palace Hotel \/ Suites
Luna Palace Hotel / Suites
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487 Reviews from our TripAdvisor Community

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Showing 232: English reviews
A TripAdvisor Member
salt lake city, UT
1 review
7 helpful votes
Reviewed 17 September 2004

I am from Mexico City and I'd never been to Mazatlan, so I was very excited to spend some days at the Luna Palace. From day one things went wrong, the personnel was so inefficient upon our arrival. The pool restrooms were dirty at all times and very noisy music shows at the pool. Let me tell you this story;...

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A TripAdvisor Member
Tulsa, OK
1 review
7 helpful votes
Reviewed 30 August 2004

This place was terrible! We read the reviews before going and I was scared, but the reviews only confirmed my fears. They hardly changed the sheets. The staff hardly understand English and the room smelled like mildew. We had a family of like ten staying the the room next to us and their children would be playing outside the balcony...

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A TripAdvisor Member
Edgewood, British Columbia
1 review
4 helpful votes
Reviewed 30 May 2004

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A TripAdvisor Member
Fallon NV
1 review
3 helpful votes
Reviewed 19 May 2004

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A TripAdvisor Member
bc, canada
1 review
9 helpful votes
Reviewed 28 January 2004

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A TripAdvisor Member
Maple Ridge B.C. Canada
1 review
6 helpful votes
Reviewed 24 January 2004

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A TripAdvisor Member
2 reviews
10 helpful votes
Reviewed 13 January 2004

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A TripAdvisor Member
Kansas City, MO
1 review
4 helpful votes
Reviewed 19 December 2003

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british columbia, Canada
1 review
6 helpful votes
Reviewed 16 December 2003

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A TripAdvisor Member
Boise, ID
1 review
5 helpful votes
Reviewed 15 July 2003

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luna Palace has a reputation of excellence in service and a home-away-from-home atmosphere. Luna Palace favourite among short and long stay travellers, as it offers fully equipped kitchenettes in every suite, as well as a beach front restaurant with a la Carte service. Our 71 suites are newly renovated, and all have a private balcony with an ocean view which offers a great opportunity to share quality time with your family or on your business. Location: Golden Zone of Mazatlan 30 minutes from airport, 15 minutes from downtown, 10 from aquarium, and 10 to golf courses ... more   less 

Additional Information about Luna Palace Hotel / Suites

Address: Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €55 - €665 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luna Palace Hotel / Suites 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Luna Palace Resort All Inclusive
Luna Palace Mazatlan
Hotel Style:
#3 Business Hotel in Mazatlan
#5 Top resorts Hotel in Mazatlan
#8 Romantic Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Luna Palace Hotel / Suites staff and other travellers.
12 questions
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Glencoe, Minnesota
4 months ago
Finger Lakes Wine Country, New York
over a year ago
Burt

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Questions? Get answers from Luna Palace Hotel / Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are quieter”
 of 5 bubbles MinneapolisPeeker, 3 Dec 2016 | Read review
“Ask for any rooms 02, they are on the end so only one neighbour, so less smoke, less loud music.”
 of 5 bubbles garyj616, 11 Nov 2016 | Read review
“Corner suites are large and Sunny”
 of 5 bubbles johnevath, 26 Jul 2016 | Read review
“If you are traveling with a wheelchair book either an end suite, or an accessible room.”
 of 5 bubbles SaraL662, 29 Apr 2016 | Read review
“We covet a corner suite at or higher than the third floor...great view and the sunsets are phenomenal!”
 of 5 bubbles sylc_24, 13 Mar 2016 | Read review
5 of 5
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