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Luna Palace Hotel / Suites

CancelonUS$88*
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#13 of 79 Hotels in Mazatlan
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$110*
US$88*
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US$110*
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Luna Palace Hotel \/ Suites
Luna Palace Hotel / Suites
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503 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Calgary, Alberta
Reviewed 13 March 2006

On my second trip to Mexico (first was to Akumal on the Gulf side in 2003), Mazatlan proved to be an absolute blast. We chose the Luna Palace, as it was the cheapest deal out there, and one of the girls we were travelling with had stayed at the sister hotel, Oceano Palace on a prior visit and thought Luna...

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6Thank rooneye
Thunder Bay, Canada
Reviewed 12 March 2006

We stayed at the Luna Palace from Feb. 24 to Mar. 3. I have to laugh when I see some of these reviews. What were you expecting for a 3 star hotel? This is standard accommodations and they do a very good job at it. We were there during the time that the last 2 reviews were at the hotel...

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16Thank Mysdak
A TripAdvisor Member
Loveland, Ohio
1 review
6 helpful votes
Reviewed 7 March 2006

My husband and I stayed here with our 3 small children. Now, when one has little children, you do NOT want a COLD pool to swim in. This was a HUGE problem for us. The hotel should have done something for us because of the inconvenience, but they chose not to. :( To top that off, there were no towels...

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6Thank A TripAdvisor Member
Gabriola Island
Reviewed 6 March 2006

Feb 16 to Mar 2, Pacific was colder than last year at this time. My wife took all inclusive by mistake but it turned out alright anyway and much cheaper than hunting for a restaurant 3 times a day. The food was acceptable although by the 2nd week it was getting boring. All the liquor you wanted and a multitude...

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3Thank viejogringo1
Winnipeg
Reviewed 6 March 2006

Just got back from the Luna(March 5/06). I recommend anyone planning on staying here to save their money-do not go all-inclusive. -The meals lack variety and are always cold. The breakfast almost always includes canned wieners-their canned sausage. What doesn't get eaten for breakfast usually seems to find its way into the lunch menu on skewers and sometimes even into...

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4Thank HolaPV2017
Hudson
Reviewed 27 February 2006

We just returned from Mazatlan, We stayed at the Luna Palace, and quite frankly I dont know what one of the other reviews is talking about. I am very fussy about where I stay and I found the Luna to be a great place. We had a junior suite, it was very spacious, we had a king sized bed, which...

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9Thank WiPeg
A TripAdvisor Member
Sherwood Park, Alberta
1 review
2 helpful votes
Reviewed 26 February 2006

We went to the Luna from Feb. 5 to 12th with our two teenage daughters. I find it hard to believe there could be such thing as a BAD holiday wherever you stay when you are in a hot location with a beach, someone else to make your beds, clean your rooms, prepare your meals, mixed drinks and serve you...

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2Thank A TripAdvisor Member
Edmonton, Canada
Reviewed 23 February 2006

When we first got to this hotel they did not have our proper room, we paid for a 1 bedroom suite, but were given a temporary junior suite, but with courteous, good manners and understanding we had our proper room Saturday morning,(we had arrived Thursday aft.).When we were getting our suite Saturday morning there was a group very loudly complaing...

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5Thank Vernus-the-furnace
Regina, Sk
Reviewed 18 February 2006

We stayed at the Luna Palace in Jan 06. The rooms are nothing special but are clean. It seemed to be a problem to get towels some days and one hardly ever seen a face cloth. The buffet left something to be desired - breakfast you could order instead of eating the buffet and so that was good. However dinner...

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3Thank Bruce S
A TripAdvisor Member
Minnesota
1 review
6 helpful votes
Reviewed 15 February 2006

Do not stay here! We just got back from a week here, & thank god a family member had a place next door, so we could hang out there. The heater in the pool doesn't work, so it is freezing. Our kids wouldn't even go in there. The room was not ideal for 6 people. Very small. We got stuck...

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6Thank A TripAdvisor Member

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luna Palace has a reputation of excellence in service and a home-away-from-home atmosphere. Luna Palace favourite among short and long stay travellers, as it offers fully equipped kitchenettes in every suite, as well as a beach front restaurant with a la Carte service. Our 71 suites are newly renovated, and all have a private balcony with an ocean view which offers a great opportunity to share quality time with your family or on your business. Location: Golden Zone of Mazatlan 30 minutes from airport, 15 minutes from downtown, 10 from aquarium, and 10 to golf courses ... more   less 

Additional Information about Luna Palace Hotel / Suites

Address: Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: €62 - €472 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luna Palace Hotel / Suites 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Luna Palace Resort All Inclusive
Luna Palace Mazatlan
Hotel Style:
#3 Business Hotel in Mazatlan
#5 Top resorts Hotel in Mazatlan
#8 Romantic Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Luna Palace Hotel / Suites staff and other travellers.
18 questions
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Questions? Get answers from Luna Palace Hotel / Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room has a view.”
lilaclane2, 19 Mar 2017 | Read review
“Request poolside or ocean front. No areas are noisy.”
mjmn36, 2 Mar 2017 | Read review
“The highest floors have the best views.”
OhioTraveler44514, 27 Feb 2017 | Read review
“Northwest side, room #'s ending in 002/3, is quieter, away from the restaurant & pool.”
janetamprickk, 29 Dec 2016 | Read review
“Upper floors are quieter”
MinneapolisPeeker, 3 Dec 2016 | Read review
5 of 5
Cancelon
US$88* /night
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Bookit.comUS$89
Booking.comUS$110
Hotwire.comUS$100
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*Disclaimer
Prices are for 1 room, 2 adults
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