We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Luna Palace Hotel & Suites

Traveller (279)
360
Panoramas (40)
Room & Suite (114)
Overview
Av. Camaron Sabalo s/n, Mazatlan 82100 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$102.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mazatlan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "57275f73f1934aec993968236642646d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":185370,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72301133],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":2,"year":2019},"checkout":{"day":4,"month":2,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":102,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"57275f73f1934aec993968236642646d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":194,"lowestMetaPrice":102,"additionalPartner":false,"highestMetaPriceDisplay":194,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":194,"lowestMetaPrice":102,"highestMetaPriceDisplay":194,"hotelName":"Luna Palace Hotel & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU3Mjc1ZjczZjE5MzRhZWM5OTM5NjgyMzY2NDI2NDZkIiwiQUlLIjoiM2NlZDQ2MGIzOTlmNDBkNzk1YjY2ZGNhMDE5MWE1MGYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/02/2019", "checkOut": "04/02/2019", "lowestPrice": "US$102", "hasDates": true, "hacComplete": false, "contentIdMappings": {"72301133":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (850)
Filter reviews
282 results
Traveller rating
92
88
42
21
39
Traveller type
Time of year
LanguageEnglish
92
88
42
21
39
Show reviews that mention
All reviews pool area tv remote one bedroom suite the bell man golden zone ocean view desk staff nice pool swim up bar no hot water beach vendors kitchenette inventory maid mexico pesos unlock
FilterEnglish
Updating list...
1 - 5 of 282 reviews
Reviewed 6 days ago

Been coming here for many years, but this year there have been changes...some not so good! In the past we could always tell who the staff was, some by their T shirts, some by their caps, however I was told they were told not to...More

Date of stay: January 2019
Thank nikkigirl17
Reviewed 1 week ago

Been staying at Luna for many years over Christmas and New Years. It's perfect for us. Positives: smaller hotel, can hear and see ocean from room, every room has good view and a balcony, easy to get a lounge chair, beautiful pool, great location for...More

Date of stay: December 2018
Thank snowbird221
Response from HotelesPalace, Asistente de Gerencia General at Luna Palace Hotel & SuitesResponded 1 week ago

Dear snowbird221, Thanks for all the love expressed on this comment, we feel really happy to read you had a great stay with us, our mission is to live the hospitality for all our guests, and it is amazing we could project it on your...More

Reviewed 4 weeks ago

As part of a cruise excursion, we visited the Luna Palace and had top notch service. Adolfo Gutierrez was helpful in meeting our needs, getting drinks for us and assisting us as needed. The pool was relaxing and warm, refreshing. I loved the swim up...More

Date of stay: December 2018
Thank Gwen M
Response from HotelesPalace, Asistente de Gerencia General at Luna Palace Hotel & SuitesResponded 4 weeks ago

Dear Gwen M, We appreciate that you have taken the time to share with us your kind comments about your recent visit. It is a pleasure to know that you enjoyed the attention in general. Regards, Abril Jiménez

Reviewed 8 December 2018

Very nice stay no complaints. Staff knew our names after 1 day, very friendly atmosphere. Seemed like an equal mix of Nationals, Canadian, and US guests. A few "Luna" quirks, locked cabinets until housekeeping inventory and we signed for count, inventory again before checkout, no...More

Review collected in partnership with RCI
Date of stay: November 2018
1  Thank Albroswift
Response from Abril J, Asistente de Gerencia General at Luna Palace Hotel & SuitesResponded 11 December 2018

Dear Albroswift, We appreciate taking your time and sharing your experience at the Luna Palace. We are pleased to know that our team contributed to make your vacation memorable. Your comments help us identify areas of opportunity. I've already check about the mixed beers in...More

Reviewed 7 December 2018 via mobile

Love the location, the staff are great. The hotel is smaller which I like and has a nice Mexican charm. Down side is that it is humid there and cleanliness is not up to my standards. Mould is an issue in the bathroom which has...More

Date of stay: November 2018
1  Thank APTravel101
Response from Abril J, Asistente de Gerencia General at Luna Palace Hotel & SuitesResponded 11 December 2018

Dear APTravel101, We appreciate that you have taken the time to share with us your kind comments about your recent stay. Your comments are important to us, as they allow us to continually improve to achieve memorable moments for our guests and make them feel...More

View more reviews
About
Description
Luna Palace is a small and charming ocean front hotel. Its décor is traditional Mexican with warm colours. Every room comes with a gorgeous ocean view, private balcony, and a fully equipped kitchenette, no More exception! Luna is without a doubt the best option for long stays in Mazatlan. It is quiet, small, and its location is close to plenty of dinning options, bars, shopping and more. Our own restaurant Eclipse offers both buffet and a la carte service. Its Mexican menu is the best feature. We are a perfect option for clients who want to relax. Ideal for snowbirds, adult couples or families with young children. This is an European plan only property. Our heated pool features a charming kids’ are perfect for entertaining little ones. Luna was renovated recently so is looking better than ever. We are right on the Golden Zone just 30 minutes from airport, 15 minutes from downtown, 10 from aquarium, and 10 to golf courses. Free WiFi & parking! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Beachfront
Bar/Lounge
Air Conditioning
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Top resorts Hotels
,
On the Beach
,
Business
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Top resorts Hotels
,
On the Beach
,
Business
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
71
Price range
US$62 - US$486 (Based on Average Rates for a Standard Room)
Also Known As
Luna Palace Resort All Inclusive
,
Luna Palace Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Hotel Style
Top resorts Hotels
,
On the Beach
,
Business
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
71
Price range
US$62 - US$486 (Based on Average Rates for a Standard Room)
Also Known As
Luna Palace Resort All Inclusive
,
Luna Palace Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveller (279)
Pool & Beach (116)
Room & Suite (114)
Dining (31)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Nearby HotelsSee all 86 nearby hotels
Blue Pacific Suites
7 reviews
.14 km away
Pueblo Bonito Mazatlan
1,855 reviews
.19 km away
Oceano Palace Beach Hotel
1,500 reviews
.24 km away
Star Palace Beach Hotel
67 reviews
.31 km away
Nearby RestaurantsSee all 519 nearby restaurants
Pancho's
446 reviews
.20 km away
Los Zarapes
240 reviews
.16 km away
Angelo's
232 reviews
.26 km away
Cilantro's
269 reviews
.21 km away
Nearby AttractionsSee all 186 nearby attractions
El Cid El Moro Beach
270 reviews
1.33 km away
Bula
22 reviews
1.51 km away
Pacific Moto Rent
19 reviews
.11 km away
Catamaran Puesta del Sol
37 reviews
.11 km away
Questions & Answers
Ask a question
beagleboys2
12 December 2018|
AnswerShow all 2 answers
Response from HotelesPalace | Property representative |
Hello beagleboys2, I apollogize for the late response. You can buy a day pass to use the facilities and use the credit to redeem it in food and beverages. Regards, Abril Jiménez
0
Votes
Google Translation
Lynda Y
13 May 2018|
Answer
Response from Sandra R |
Are you pet friendly?
0
Votes
Lynda Y
13 May 2018|
AnswerShow all 2 answers
Response from SunnyBeaches_09 | Reviewed this property |
This hotel is right on the beach. It has a nice pool area too that isn't too crowded, depending on the time of year you travel. Weekends are usually busier than weekdays. When we go, we usually go for 4 to 6 weeks. We... More
0
Votes
Room Tips
"I would not recommed this hotel to anyone."
Ruby15432
14 Dec 2017
Read review
"All rooms are ocean view...just don't go there on weekends or ask whether private parties are planned..."
B3363VLwilliams
18 Nov 2017
Read review
"We had a one bedroom facing the ocean, Room 7001 and then a junior suite also facing the ocean 7007. Would..."
Born2shop4u
12 Nov 2017
Read review
"All rooms have ocean views. I think there are eight floors. I was on the seventh, and the views were nice."
BillV610
4 Oct 2017
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing