We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Palms Resort Of Mazatlan

    Camaron Sabalo No. 696 | Zona Dorada, Mazatlan 82100, Mexico
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    US$124
    US$120
    SAVE US$4
    US$124
    US$120
    Traveller (290)
    Room & Suite (143)
    Pool & Beach (127)
    The Inn at Mazatlan
    674 reviews
    #9 of 78 hotels in Mazatlan
     
    Pueblo Bonito Emerald Bay
    2,932 reviews
    #2 of 78 hotels in Mazatlan
     
    Oceano Palace
    903 reviews
    #45 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,223 reviews
    #1 of 78 hotels in Mazatlan
     
    Overview
    • Excellent39%
    • Very good37%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “ocean view” (35 reviews)
    “infinity pool” (11 reviews)
    “fat fish” (9 reviews)
    Free Wifi
    Free Parking
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    The Inn at Mazatlan
    674 reviews
    #9 of 78 hotels in Mazatlan
     
    Pueblo Bonito Emerald Bay
    2,932 reviews
    #2 of 78 hotels in Mazatlan
     
    Oceano Palace
    903 reviews
    #45 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,223 reviews
    #1 of 78 hotels in Mazatlan
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$119.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mazatlan hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "76f4c3797fb846d7869cbd45416aae15", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":157000,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34357676],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":120,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"76f4c3797fb846d7869cbd45416aae15","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":124,"lowestMetaPrice":119,"additionalPartner":false,"highestMetaPriceDisplay":124,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":124,"lowestMetaPrice":119,"highestMetaPriceDisplay":124,"hotelName":"The Palms Resort Of Mazatlan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc2ZjRjMzc5N2ZiODQ2ZDc4NjljYmQ0NTQxNmFhZTE1IiwiQUlLIjoiMDBlYjdlN2VlYTYwNDQzM2E1ZjUzMzZlYjNhODI1NjUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$119", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34357676":"Hotwire","78847251":"OrbitzEWS","79399675":"CheapTicketsEWS","32685968":"Expedia","37719724":"BookingCom","53908675":"TravelocityEWS","109240951":"HotelsCom2IB","68914321":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (346)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 227 reviews

    Reviewed yesterday via mobile

    Loved this place. The staff was really friendly and nice, always trying to make our stay better. The views are amazing! I stayed in room 620 and it was big and spacious. The pool was big and clean. The only downfall was that I found...More

    Thank liz4d4
    Reviewed 2 days ago via mobile

    Loved it here. Fast and easy check-in/out. Big beautiful lobby. Friendly staff. Great souvenir/gift shop with good prices and good selection. Cleaning ladies were always smiling. The room was big, clean, spacious, fresh, smelled good, organized, balcony had AMAZING views. Closet with safe was very...More

    Thank monicachief
    Reviewed 18 June 2017

    We really enjoyed the staff from housekeeping to wait staff. They made us feel like friends and like they were glad to see us every morning. We enjoyed the location, too. It is so easy to get around Mazatlan from the hotel and there were...More

    1  Thank jmjchick
    Reviewed 12 June 2017

    Palms Resort is not one of the new and plush resorts that may surround it but service quality is excellent and love how clean they keep our room each day. The view of the ocean from the lobby is the best. Arturo greets us each...More

    1  Thank Christine L
    Reviewed 3 June 2017

    First class place but second rate experience. I stayed for a week in slow season which was great. I was in a room on the 2nd or 3rd floor and much to my disappointment there was BLACK MOLD all over the Air conditioner screen, nor...More

    2  Thank Mark N
    The Inn at Mazatlan
    674 reviews
    #9 of 78 hotels in Mazatlan
     
    Pueblo Bonito Emerald Bay
    2,932 reviews
    #2 of 78 hotels in Mazatlan
     
    Oceano Palace
    903 reviews
    #45 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,223 reviews
    #1 of 78 hotels in Mazatlan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$49 - US$253 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Top resorts Hotel in Mazatlan
    • #13 On the Beach Hotel in Mazatlan
    • #13 Romantic Hotel in Mazatlan
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, TripOnline SA, getaroom.com, Evoline ltd, Cancelon and HotelQuickly so you can book your The Palms Resort Of Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Holiday Inn Sunspree Mazatlan Hotel Mazatlan ,
    • Holiday Inn Mazatlan ,
    • Mazatlan Holiday Inn
    Add Photo Photos
    Traveller (290)
    Room & Suite (143)
    Pool & Beach (127)
    Dining (54)
    Hotel & Grounds (166)
    Bathroom (3)
    Nearby
    Quijote Inn
    56 reviews
    .20 km away
     
    Mision Mazatlan
    152 reviews
    .48 km away
     
    El Cid Castilla Beach Hotel
    3,329 reviews
    .43 km away
     
    Costa de Oro Beach Hotel
    324 reviews
    .74 km away
     
    Nearby Restaurants
    Fat Fish
    549 reviews
    .50 km away
    Rico's Cafe
    363 reviews
    .71 km away
    Los Arcos
    214 reviews
    .21 km away
    Villa Italia Restaurante Italiano
    167 reviews
    .57 km away
    Nearby Attractions
    Golden Zone
    336 reviews
    1.22 km away
    El Cid El Moro Beach
    260 reviews
    .36 km away
    Onilikan Artisan Liquors
    57 reviews
    1.30 km away
    Bula
    19 reviews
    1.19 km away
    Ask a question
    Questions & Answers
    Carla T
    22 July 2017|
    AnswerShow all 2 answers
    Response from sadie12350 | Reviewed this property |
    We never used the plan however we did eat at the restaurants. The hotel has an inside restaurant that serves breakfast/brunch, a pool side restaurant that serves lunch and dinner, and a coffee bar. All are very reasonably... More
    0
    Votes
    buceriassally
    14 March 2017|
    Answer
    Response from kindereit | Property representative |
    Yes
    0
    Votes
    marcmartinovic
    6 January 2017|
    Answer
    Response from TrvlmavenCalifornia | Reviewed this property |
    ???
    0
    Votes
    Room Tips
    "Other guests said the ocean view is great."
    Read review
    "Rooms on the top floors are the quietest and the ocean view rooms are the best."
    Read review
    "Higher is always better. Great view, away from screaming kids near the pool and safe from Tsunamis!"
    Read review
    "We were on the 5th floor overlooking the pool and beach....awesome room and view!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing