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3/9/2017 4/9/2017
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    Emporio Mazatlan

    Avenida Camaron Sabalo No. 51 | Zona Dorada, Mazatlan 82110, Mexico
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$101
    US$93
    SAVE US$8
    US$101
    US$101
    Traveller (205)
    Room & Suite (165)
    Pool & Beach (63)
    El Cid Marina Beach Hotel
    2,279 reviews
    #1 of 79 hotels in Mazatlan
     
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    Hotel Mazatlan
    8 reviews
    #56 of 79 hotels in Mazatlan
     
    Overview
    • Excellent30%
    • Very good35%
    • Average19%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “golden zone” (8 reviews)
    “great beach” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Emporio Mazatlan
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    El Cid Marina Beach Hotel
    2,279 reviews
    #1 of 79 hotels in Mazatlan
     
    Motel Los Arcos
    24 reviews
    #64 of 79 hotels in Mazatlan
     
    Ramada Resort Mazatlan
    296 reviews
    #24 of 79 hotels in Mazatlan
     
    Hotel Mazatlan
    8 reviews
    #56 of 79 hotels in Mazatlan
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (734)
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    1 - 5 of 104 reviews

    Reviewed 1 week ago via mobile

    Beautiful room beach view. Bell boys are ok except if you leave your car at the valet parking. You'll be your own valet since they won't go and pick up your car for you. Bathroom was quite dirty specially the sink. AC at the room...More

    Thank Afra A
    Response from Salvador G, Director General at Emporio MazatlanResponded 2 days ago

    Dear Afra A Thank you for your feedback about your recently stay with us, it is the way to improve on the quality of service expected when coming to Emporio Mazatlan, managment and I has taken proper steps in order to avoid it happen again....More

    Reviewed 2 weeks ago

    Our shower had mold, the hotel was dirty, pools had cracks and missing tiles, and they over charged my card for my stay. When I tried to fix it, no one knew how to fix it. I will never stay there again.More

    Review collected in partnership with this hotel
    Thank Elle J
    Response from Salvador G, Director General at Emporio MazatlanResponded 1 week ago

    Dear Elle J I really appreciate your valuables comments about your recent stay, it is the way to improve our managment. Main responsables and I have taken proper steps in order to fix it and avoid it happen again. We hope to have the opportunity...More

    Reviewed 14 July 2017 via mobile

    So I arrived at the hotel check in was fast asked for a ocean view room, she said that at the moment she didn't have anything if I wanted a first floor room, I said okay asked if it had ocean view she said yes...More

    Thank Maria E
    Response from Salvador G, Director General at Emporio MazatlanResponded 16 July 2017

    Dear Maria E Thank you very much for your valuable comments about your experience of your last stay, these has been reviewed by every responsible involved and the management in order to avoid it happen to any one else. The extra person charge is applied...More

    Reviewed 25 May 2017 via mobile

    I expected much better. The treatment by the restaurant captain was awful, everyone was rude, front desk manager was super rude and arrogant right from the start, nobody ever said hi in the hallways except one great guy named Panton, the room was very deteriorated...More

    Thank Lydia L
    Response from Daniel S, Director General at Emporio MazatlanResponded 27 May 2017
    Google Translation

    Buenos días Lydia L! Le envío un cordial saludo, agradeciendo infinitamente el tiempo tomado en compartir su experiencia en esta...More

    Reviewed 24 March 2017

    Our stay at the Emporio Mazatlan (March 3-11) was wonderful. The staff are wonderful, so friendly and so helpful. We had great service. They are all Great!! I would recommend spending the extra money and getting an ocean suite, the view is worth it. The...More

    1  Thank fossep
    Response from Daniel S, Director General at Emporio MazatlanResponded 19 May 2017

    Hello fossep! Greetings from sunny Mazatlan! Thanks a lot for share with Tripadvisor members your trip experience in our hotel, we appreciate this comments and this important information keep us on moving to improve our service quality. Hope to see you soon!

    El Cid Marina Beach Hotel
    2,279 reviews
    #1 of 79 hotels in Mazatlan
     
    Motel Los Arcos
    24 reviews
    #64 of 79 hotels in Mazatlan
     
    Ramada Resort Mazatlan
    296 reviews
    #24 of 79 hotels in Mazatlan
     
    Hotel Mazatlan
    8 reviews
    #56 of 79 hotels in Mazatlan
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Banquet Room
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$88 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Mazatlan
    • #11 On the Beach Hotel in Mazatlan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, BookIt.com, Priceline, Hotels.com, TripOnline SA, Cancelon, Travelocity, Agoda, Hotwire, HotelQuickly and getaroom.com so you can book your Emporio Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Emporio Mazatlan Hotel Mazatlan ,
    • Emporio Hotel Mazatlan ,
    • Emporio Resort Mazatlan
    Add Photo Photos
    Traveller (205)
    Room & Suite (165)
    Pool & Beach (63)
    Dining (49)
    Hotel & Grounds (190)
    Bathroom (9)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Motel Los Arcos
    24 reviews
    .68 km away
     
    Hotel Mazatlan
    8 reviews
    .80 km away
     
    El Cid Marina Beach Hotel
    2,279 reviews
    3.62 km away
     
    Ramada Resort Mazatlan
    296 reviews
    .26 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    1.03 km away
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    58 reviews
    .93 km away
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    394 reviews
    1.32 km away
    Ask a question
    Questions & Answers
    alberto_jr29
    19 June 2017|
    AnswerShow all 2 answers
    Response from Lakeside31 | Reviewed this property |
    No. But there is a private sandy area on the hotel property with umbrellas, showers and bar service. The area is small and sits higher than the actual beach. There's a walkway down to the beach below.
    0
    Votes
    jdvnurse
    22 February 2015|
    AnswerShow all 3 answers
    Response from Emporio M | Property representative |
    we have only European plan, we don't have all inclusive rates, regards,
    0
    Votes
    Room Tips
    "refurbish the entire hotel and retrain all staff"
    Read review
    "3rd floor -Ocean View Suite, great view and very spacious"
    Read review
    "Higher floors with a view"
    Read review
    "I paid a little extra for a 222 (or 333 or 444) these rooms are bigger (suites) and have bigger balconies."
    Read review
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