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Hotel Playa Mazatlan

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Traveller (1268)
Room & Suite (540)
Pool & Beach (370)
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Overview
  • Excellent58%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“casa roberto”(16 reviews)
“golden zone”(91 reviews)
“joe's oyster bar”(32 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Nearby Hotels
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Reviews (1,962)
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All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach servicebeach vendorsbeach areathe hotel is cleanhotel restaurantnorth sidemexican fiestaopen airmain poolcommon areas
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441 - 445 of 848 reviews
Reviewed 13 March 2014

We stayed at the Playa Mazatlan for one week and I wish it could have been a month. There were 6 of us and our rooms were each 2 doors apart. We were all inclusive, by accident, and that turned out to be really nice....More

2  Thank Fran R
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 18 March 2014

Dear valued guest, We are thrilled to hear of your experience, and your desire to return. It is a pleasure to hear that we were able to impact your stay in a positive manner, and allow for what I am sure are some well deserved...More

Reviewed 10 March 2014

Great food. Nice location. AI drinks did not include all types of beer, some extra charge. No safe in room but at front desk, internet connection very poor. No fridge in room. Asked for king bed &were told we didn't ask for one & they...More

1  Thank billandar
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 13 March 2014

Dear valued guest, We appreciate your concise and direct approach to your critique. The beers offered on the all inclusive varies from restaurant to restaurant, and brand specific request can have a surplus charge, please note our list of drink inclusions posted on our site....More

Reviewed 10 March 2014

Its been a couple of years since our last visit to Mazatlan at the Hotel Playa. There were 14 of my family members. It was new for us to do the all inclusive.We have stayed here at least 20 times but in the past we...More

2  Thank hollihb
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 13 March 2014

Dear valued guest, We appreciate all comments both good and bad, and we are more than happy to take on constructive criticism, we will continue to strive for excellence and quality –serving a warm dish is a large part of this- so please never hesitate...More

Reviewed 9 March 2014

Just returned from a week in Mazatlan and happy to report we had a great time and felt safe there. Love Hotel Playa Mazatlan, the rooms are clean and comfortable, had a beautiful view of the ocean, enjoyed the beach with covered cabanas. Relaxing in...More

Thank mitchlynne
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 13 March 2014

Dear valued guest, I am thrilled to hear that we could provide a positive experience to all the various aged people in your group, It is very rewarding to hear that the experiences shared by all where good ones, and we are honored by your...More

Reviewed 9 March 2014

This is my second time in this hotel last year we was over there just me and my wife at this time we left all the family 10 people we spent a lot of fun and great service for all staff special for Alfredo the...More

Thank claudio q
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 13 March 2014

Dear valued guest, I am thrilled to hear that we had the honor to host so many of your family members, I hope that the memories created will last forever. Please feel free to contact me personally if I can be of service in planning...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$104 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1268)
Room & Suite (540)
Pool & Beach (370)
Dining (127)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
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candysinger
19 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Mollis M
7 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
deb c
28 January 2018|
AnswerShow all 5 answers
Response from DianeC91 | Reviewed this property |
There are activities for young children, I do not think there are organized activites for teens.
1
Vote
Room Tips
"Ocean view is the way to go from our experience but the poolside rooms looked quite nice to"
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"Loved our second floor room overlooking the ocean."
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"Our ocean front room was beautiful"
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"North Tower ocean view"
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