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Hotel Playa Mazatlan

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Traveller (1285)
Room & Suite (540)
Pool & Beach (374)
Overview
  • Excellent60%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“casa roberto”(14 reviews)
“golden zone”(92 reviews)
“joe's oyster bar”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,046)
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Traveller rating
439
251
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45
31
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31
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All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach servicebeach areabeach vendorshotel restaurantmexican fiestaopen airmain poolnorth sidecommon areasgreat beach
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431 - 435 of 865 reviews
Reviewed 16 May 2014

My husband and I have visited Hotel Playa Mazatlan numerous times over the past decade. The hotel is in the Golden Zone. If you want to walk to restaurants, night clubs, shopping, etc., the location can't be beat. When you arrive at the hotel (about...More

1  Thank Stacey S
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 19 May 2014

Dear valued guest, We appreciate your loyalty to our brand and taking the time to post your comments about, the facility, amenities and surrounding neighborhood, it sounds like you are an adventurous guest, and I glad to hear that you have seen some of the...More

Reviewed 14 May 2014

My wife and I stayed here for a week in April for her 40th birthday. I had stayed at this hotel about 20 years ago, and had always wanted to return. The hotel is exactly what I want in a Mexican vacation hotel. The property...More

2  Thank imwahday
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 15 May 2014

Dear valued guest, We are touched to hear about your promise to return with your friends, and we are honored to hear your comment about not visiting any other hotel when in town. It sounds like you had the chance to visit the various sites...More

Reviewed 10 May 2014

We were staying there for a week with all inclusive plan. A very great hotel choice for family and friends and even couples if you don't mind to enjoy the swimming pools with children. Most staffs are super friendly and helpful. Its located at the...More

2  Thank Chu_Cheng
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 12 May 2014

Dear valued guest, We appreciate you taking the time to let us know about an important area of opportunity for the hotel, note that although we do offer some “specialized items” on our a la carte menu, we should always consider some of these items...More

Reviewed 9 May 2014

Located in the Golden Zone, this hotel is a treasure. The rooms and grounds are clean and well-maintained, and the staff are courteous and very friendly. I love that the beach is steps away from my room, although the other pools and hot pool are...More

1  Thank Kazzam23
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 12 May 2014

Dear valued guest, We appreciate you taking the time to post such positive feedback about your experiences while at the Resort, we are glad to hear that you have not only enjoyed our amenities and service, but as well have taken advantage of the beautiful...More

Reviewed 8 May 2014

Rooms are comfortable, staff is friendly and the hotel and grounds are kept very clean. The beach is great. You can spend all your time at the resort and relax or attend various events provided. You are also right in the middle of the action...More

Thank Judy M
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 9 May 2014

Dea valued guest, We feel honored by Reading your comments about your various experiences over the years here on property, with our staff, enjoying the amenities and visiting your favorite places in and around town. I am glad to hear that we have won your...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$89 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1285)
Room & Suite (540)
Pool & Beach (374)
Dining (128)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
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Dugfir
19 August 2018|
AnswerShow all 3 answers
Response from Cynthia R | Reviewed this property |
I rented a fridge. I had it for fays it was about $30 or less... they charged me in Mexican currency but it was cheap. No more than $30 for those 5 or 6 days. Make sure yoj call ahead and tell them you want one cuz they... More
0
Votes
taraandsheldon
17 July 2018|
AnswerShow all 10 answers
Response from Monika G | Reviewed this property |
Yes, we had a safe in our room last visit whereas previously it was in the main reception
1
Vote
candysinger
19 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Room Tips
"Oceanview in the Tower is what we always choose."
imissMaz
2 million years ago
Read review
"ask for room floors near the pool if you have kids"
Q4045JCcynthiar
2 million years ago
Read review
"Ocean view rooms are more spacious"
J2211QDjohnc
2 million years ago
Read review
"Get a room with a sea view, there is a beautiful sunrise and sunset there."
622ikeg
2 million years ago
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