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Hotel Playa Mazatlan

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Traveller (1274)
Room & Suite (540)
Pool & Beach (370)
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Overview
  • Excellent58%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“casa roberto”(16 reviews)
“golden zone”(92 reviews)
“joe's oyster bar”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (1,994)
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Traveller rating
437
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30
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437
248
99
45
30
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All reviewscasa robertogolden zonejoe's oyster barocean viewshrimp factoryzip lineitalian restaurantbeach servicebeach vendorsbeach areathe hotel is cleannorth sidehotel restaurantmexican fiestamain poolopen aircommon areas
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431 - 435 of 859 reviews
Reviewed 5 May 2014

We have been repeatedly going to Mazatlan & staying at the Playa Mazatlan for the past 3o years. The staff are very accommodating,& being there as often as we have, we consider them friends & family. We feel very secure there, & would not think...More

1  Thank Rozanne W
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 6 May 2014

Dear valued guest, We appreciate your vote of confidence and loyalty to out brand. We feel honored to be considered amongst your friends and family and look forward to the next time that you will be celebrating Mazatlan and all of its beauty here with...More

Reviewed 5 May 2014

The resort is great, rooms are updated and comfortable, not luxurious but that's ok. The grounds are very well kept, very clean. Loved the set up on the beach with the umbrella huts. Service was exceptional! The only complaint we had was regarding food and...More

2  Thank vacationer122
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 6 May 2014

Dear valued guest, I appreciate you taking the time to post your comments about your experience in the hotel, and I am happy to hear that you left with a good review about our facilities, services and amenities; yet we are disheartened to hear about...More

Reviewed 4 May 2014

For Mexico this is a great safe place to stay , have stayed many times, clean and safe, The staff is attentive but slow as it is Mexico. If you want to go have a great time and be right on the beach or three...More

Thank Bob G
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 5 May 2014

Dear valued guest (BobG) We are happy to hear that you enjoyed your stay. As a local I would like to thank the rotary club for their continued support of our city and people. We look forward to many more seasons together. Please feel free...More

Reviewed 4 May 2014 via mobile

My 7 yr old grandson and I stayed for a week last Thanksgiving for the second time. Authentic Mexican experience, great staff, very best beach, delicious food; what more could you ask for? Ocean view rooms in tower are absolutely amazing! Our #1 choice of...More

Thank imissMaz
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 5 May 2014

Dear valued guest (ImissMaz) Thank you for your promise of continued support, and enthusiasm towards our brand, it is a pleasure to hear that we were able to accommodate both you and your grandsons desires. It is thrilling to hear about what we call generational...More

Reviewed 4 May 2014

First trip to Mazatlan and first time @ Playa Mazatlan in November 2013 for 2 weeks. What a great hotel and Beach!! Just as my friend/traveling companion said it would be, but more!! Staff was incredible, hard-working, and friendly. Food was so good, that I...More

Thank Onetwin
Response from Hotel_Playa_Mazatlan, Gerente at Hotel Playa MazatlanResponded 5 May 2014

Dear valued guest (ometwin) We are thrilled to hear that we impacted your opinion of Mazatlan in such a positive fashion, as I tell all my guest that the only insecurity that you will go through while you are here is whether or not you...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$94 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1274)
Room & Suite (540)
Pool & Beach (370)
Dining (127)
Amenities (78)
Family and Play Areas (45)
Business Centre & Event Rooms (7)
Questions & Answers
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candysinger
19 February 2018|
AnswerShow all 2 answers
Response from RachaelDenverCO | Reviewed this property |
I saw one in the hallway and it was a wood crib...
1
Vote
Mollis M
7 February 2018|
AnswerShow all 3 answers
Response from donna r | Reviewed this property |
We have been at the Playa for many years during Carnaval. The Playa us a family oriented hotel so on the whole is quiet. During the afternoon and early evening there are musicians playing up and down the beach but they quit... More
1
Vote
deb c
28 January 2018|
AnswerShow all 5 answers
Response from DianeC91 | Reviewed this property |
There are activities for young children, I do not think there are organized activites for teens.
1
Vote
Room Tips
"Get a room with a sea view, there is a beautiful sunrise and sunset there."
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"Ocean view is the way to go from our experience but the poolside rooms looked quite nice to"
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"Loved our second floor room overlooking the ocean."
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"Our ocean front room was beautiful"
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