We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Royal Mazatlan

Save
Share
Traveller (217)
Pool & Beach (37)
Room & Suite (37)
Overview
Avenida Sabalo-Cerritos 3110 Marina Mazatlán, Mazatlan 82110 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.5 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$114.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mazatlan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6124a26bcaa742589cdd5a5001ffd59b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1233788,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[113927584],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":9,"year":2018},"checkout":{"day":1,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":114,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6124a26bcaa742589cdd5a5001ffd59b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":119,"lowestMetaPrice":114,"additionalPartner":false,"highestMetaPriceDisplay":119,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":119,"lowestMetaPrice":114,"highestMetaPriceDisplay":119,"hotelName":"Park Royal Mazatlan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYxMjRhMjZiY2FhNzQyNTg5Y2RkNWE1MDAxZmZkNTliIiwiQUlLIjoiZjkxOWViOWUwYmRkNGE4NDk2M2NkN2I3NDU5ZWI0YTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/09/2018", "checkOut": "01/10/2018", "lowestPrice": "US$114", "hasDates": true, "hacComplete": false, "contentIdMappings": {"113927584":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (499)
Filter reviews
124 results
Traveller rating
30
30
20
23
21
Traveller type
Time of year
LanguageEnglish
More languages
30
30
20
23
21
Show reviews that mention
All reviewsocean viewjacuzziplazacondostainscerritossofabellmanmiguel
FilterEnglish
Updating list...
1 - 5 of 124 reviews
Reviewed 3 weeks ago via mobile

I came with my parents to spend 5 days away from the city and all the stress. My mom has a knee problem and my dad just had a heart problem, well we were on the 16th floor, there was just ONE elevator, they keep...More

Thank Thanya87
Response from Gerardo G, Gerente at Park Royal MazatlanResponded 2 weeks ago

Thank you for your preference. It was a pleasure to welcome you at Park Royal Mazatlán. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. It is with great concern...More

Reviewed 4 weeks ago

There are many reasons why I left such a trashy Hotel Reason 1 Rooms: The first time I entered the room the floor was sticky the bathroom had fungus in it the showers weren’t cleaned the sink was sticky and not thoroughly cleaned the bedsheetsv...More

Review collected in partnership with Armed Forces Vacation Club
Thank Maya4808
Response from Gerardo G, Gerente at Park Royal MazatlanResponded 3 weeks ago

First of all, we would like to thank you for choosing Park Royal Mazatlán as host of your recent holidays. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service.It is with great concern that we read your...More

Reviewed 31 July 2018

My family and I stayed in one of the condos, but this review is for what we experienced from the hotel. When you see the reviews from people about the elevators not working...believe them. Taking your bags up 11 flights of stairs is not fun....More

Thank Brian D
Response from GerardoGalindo, Gerente at Park Royal MazatlanResponded 2 August 2018

First of all, we would like to thank you for choosing Park Royal Mazatlán as host of your recent holidays. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service.It is with great concern that we read your...More

Reviewed 24 June 2018 via mobile

Excelente servicio, gran amabilidad, muy limpio, bonito, con maravillosas vistas al mar y lugares de interés cercanos. Excellent service, great kindness, very clean and beautiful, it also has awesome views and near sight-seeing places.More

Thank Felipe R
Response from GerardoGalindo, Gerente at Park Royal MazatlanResponded 25 June 2018
Google Translation

Muchas gracias por su preferencia y por su amable reseña. Fue un placer haberla recibido en Park Royal Mazatlán ,...More

Reviewed 20 June 2018 via mobile

Got a junior suite pay over the amount of other hotels and it was bad room dirty no towels no shampoo i ask for refund on the next days I was staying and it is been 10 days nothing yet don’t recommend this hotel is...More

Thank Diego M
Response from GerardoGalindo, Gerente at Park Royal MazatlanResponded 22 June 2018

Let us thank you in the first place for staying at Park Royal Mazatlán. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service.It is with great concern that we read your comments. It disappoints us to know...More

View more reviews
About
Description
All inclusive/European plan hotels and resorts located at Mexico, Argentina and Puerto Rico. ...More Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Beachfront
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Concierge
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Sauna
Wheelchair Access
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
90
Price range
US$73 - US$215 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Mazatlan Hotel Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
90
Price range
US$73 - US$215 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Mazatlan Hotel Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveller (217)
Pool & Beach (37)
Room & Suite (37)
Dining (7)
Family and Play Areas (3)
Nearby
Nearby HotelsSee all 86 hotels in Mazatlan
Marina Del Rey Beach Club
29 reviews
.20 km away
Ocean Breeze Hotel
20 reviews
.28 km away
Playa Maria Beach Club
25 reviews
.28 km away
Villas El Rancho Green Resort
519 reviews
.37 km away
Nearby RestaurantsSee all 482 restaurants in Mazatlan
Pancho's
425 reviews
1.57 km away
Cilantro's
265 reviews
1.53 km away
Angelo's
224 reviews
1.48 km away
El Fish Market
381 reviews
1.42 km away
Nearby AttractionsSee all 178 attractions in Mazatlan
Bula
22 reviews
1.60 km away
Onca Explorations
282 reviews
1.60 km away
Bibi Fleet Sportfishing
144 reviews
1.59 km away
Sensation Catamaran
15 reviews
1.43 km away
Questions & Answers
Ask a question
Jenny S
13 June 2018|
AnswerShow all 5 answers
Response from GerardoGalindo | Property representative |
We do have a Snack Bar close to the pool área, but is not a swim up bar. thank you for asking.
0
Votes
Google Translation
Ford1940
25 January 2018|
Answer
Response from Mary O | Reviewed this property |
I really have no idea. I would google it.
1
Vote
Room Tips
"We stayed in one of the condos. It was a good room, great views."
Read review
"starting 5th floor rooms have a balcony ... that should be awesome"
Read review
"we were upgrade to room #1205 and was a really nice room, with balcony above the pool area."
Read review
"All rooms are oceanfront. Bring earplugs."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing