We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
We had a perfect experience this week! Our suite for four was lovely and had the best view of the ocean that you could hope for! The service was outstanding from all the staff - the concierge, manager, front desk, security, waiters, down to a...More
1 Thank Barbara K
Response from Gerardo G, Gerente at Park Royal MazatlanResponded 2 weeks ago
First and foremost, we would like to express our gratitude for staying at Park Royal Mazatlán. Thank you for taking the time to share the delightful experience you had. It is enormously satisfying to know that you had a memorable stay. That is one of...More
My husband and I have just spent a month at this beautiful hotel. We were booked for only a room but upon our check-in, seeing that we were spending a month, Carlos Ortiz Navarro upgraded us to a condo which was a beautiful apartment type...More
I had a bad experience with th check-in. I did an internet reservation, but the hotel did not respect my reservation for 2 adults and 2 kids. At Check-in they assured only have a room for 2 adults. Really bad experience, it was too complecated...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Gerardo G, Gerente at Park Royal MazatlanResponded 9 October 2017
We are really sorry we could not prevent this kind of inconveniences during your stay. We are currently implementing action plans to revert this situation. We hope you granted us the opportunity to change your perspective towards the resort.
My wife and I have never been on a vacation before. Sure we go visit family but have never really vacationed. Well we can now say that we got the Vacation bug. This past week my wife, son and I spent 5 glorious days in...More
Thank Cecilia R
Response from Gerardo G, Gerente at Park Royal MazatlanResponded 20 July 2017
Es un honor leer lo mucho que disfrutó de nuestras instalaciones y servicios. Nuestra misión es hacer su estancia lo...More
I am giving this a 4 rating because of the service. The hotel is older, but very comfortable with large rooms. My room had a king size bed, sofa, table and 2 chairs a desk, flat screen tv a d Jacuzzi tub for 2. This...More
Response from Gerardo G, Gerente at Park Royal MazatlanResponded 1 June 2017
Dear "cygnet2" First and foremost, we would like to express our gratitude for staying at Park Royal Mazatlán. Thank you for taking the time to share the delightful experience you had. It is an honor to read how much you enjoyed our facilities and services....More
US$69 - US$163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Spa Hotel in Mazatlan
#30 On the Beach Hotel in Mazatlan
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Travelocity, Cancelon, getaroom.com and TripOnline SA so you can book your Park Royal Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.