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Mayan Palace Mazatlan

499 reviews
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Traveller (251)
Pool & Beach (54)
Room & Suite (48)
Overview
  • Excellent67%
  • Very good17%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“sea garden”(24 reviews)
“time share”(24 reviews)
“grand bliss”(3 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (499)Write a Review
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21 - 25 of 198 reviews
Reviewed 29 March 2017 via mobile

It is very chill here. Definitely the place for couples and families. We have a family of 30 here and we love to go on adventures. The stone island tour is definitely a must, very fun for children and all ages!

Thank Lainey B
Reviewed 29 March 2017

My wife and I just returned from our stay at the Mayan Palace. Our first holiday in 20 years without the kids. The staff were amazing with the exception of the high pressure timeshare folks. We were pressured as soon as we signed in. I...More

1  Thank KFord62
Reviewed 27 March 2017

The Mayan Palace Mazatlan was a very nice place to say for our first time in Mazatlan. The staff are fantastic. especially the Joy Squad with Rafael and his little sister Nidia. The bellboys were also really great especially Ricardo. They always greeted us by...More

2  Thank Jon M
Reviewed 23 March 2017

Our negative experiences consisted almost entirely of too much noise around the pool area during the day, and in extremely noisy wedding held on the grounds that lasted until midnight, that we had to complain about otherwise it would have lasted until one or 130...More

Review collected in partnership with Armed Forces Vacation Club
1  Thank robertdurson
Reviewed 22 March 2017 via mobile

We stayed at the Mayan Palace from March 11-18, 2017. We have been to rhe Mayan Palace in Playa del Carmen last year and really liked it so felt pretty certain we would like the one in Mazatlan. Our room was identical which was great!...More

1  Thank Jenni P
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13456740
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Hotel class
Hotel Style
#2 Luxury Hotel in Mazatlan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Hotel Style
#2 Luxury Hotel in Mazatlan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (251)
Pool & Beach (54)
Room & Suite (48)
Dining (14)
Family and Play Areas (1)
Questions & Answers
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bevy107
1 February 2018|
AnswerShow all 2 answers
Response from Vidanta V | Property representative |
Please contact us at 1-800-292-9446
0
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Rebekah G
25 December 2017|
AnswerShow all 2 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Sherry J
3 November 2017|
AnswerShow all 2 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
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12345616
Room Tips
"The newest building, built in 07 was ok."
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"Ask for an ocean view - they will try and accommodate you the best they can."
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"Anything above the 5th floor gives you a great beach view."
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"Avoid higher floors no AC in elevators or hallways!"
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